1. Asante Occupational Health Services

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    Medford, OR

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    Asante Occupational Health Services

    3.7 (3 reviews)
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    Boyd Sherbourne, PsyD

    Boyd Sherbourne, PsyD

    2.6(5 reviews)
    2.2 mi

    I would not recommend this Dr. to anyone! I was really looking forward to speak with him and get…read moresome help. I drove a long way and got to his office 9 minutes early and found no one there. He finally came out 3 minutes early and was combative, aggressive and intimidating, belittling me for being too early! I have never been so rudely treated in my life!! This is someone who is supposed to help people! I would not send anyone to him, a so called professional.

    While seeking help for my brother with PTSD in Medford I called Dr. Boyd. He promptly returned my…read morecall declining to work with my brother, which by itself is fine. He represented there are NO qualified therapists in Medford adequately trained in dealing with PTSD for veterans and he knows this for a fact. He cited he would not see my brother due what he called a conflict of interest with the VA, having worked there and spoke unkindly about their reputation. Although disappointing this was direct and helpful. When I asked for a referral he said to do my homework in finding out of area Psychologists in Seattle, Portland and other metropolitan areas. When I mentioned my brother has mobility issues and logistics would be difficult I experienced agitation and impatience from him, raising his voice, talking over me and not allowing me to speak, citing I am not willing to do what it takes to help my brother. Astounding. It is my baseline expectation that a therapists emotional intelligence be developed enough to not shout at a prospective client or family. I would be careful in engaging services with this therapist if this is the way he shows up.

    Paradigm Mental Health and Wellness - Screenshots from my communication with the staff and psych

    Paradigm Mental Health and Wellness

    2.8(6 reviews)
    1.7 mi

    I felt the need to do a review after seeing Sarah G's review about her experience. I am not sure…read morewho she was seeing there but I have had the complete opposite experience with my counselor there. She has been the most incredible provider I have found in the valley and I've been to several. Helena Turner is absolutely amazing. From the first time meeting I felt like I've known her forever and she made me feel so accepted and loved. She made me feel so comfortable she almost feels like a mom figure and I'm 38! I've worked with providers within 3 different states and she's been hands down the best I have worked with and night and day different from the others. I cannot say enough good things about her. I too have had problems with my prescriptions but it's been the pharmacies NOT the business. I have had to change pharmacies 4 times now and have finally found an amazing Pharmacy as well! With certain medications being a controlled substance if you have to transfer pharmacies they have to call in a new script it can't just be transferred and she has been great. A simple message on the spruce app they use and my scripts are called in. They typically answer quite promptly and have been nothing but kind and caring. I have been on a waitlist to start the ketamine treatment but they were upfront with me on where I was at on the list. It has been an extensive amount of time I've waited but that's only because the lady that runs the clinic, had a freak accident happen, got her wisdom teeth removed and the dentist broke her jaw in the process so it really put a wrench in things for some time but they are back in business. They actually contacted me on Monday letting me know they have a couple slots available to start on the ketamine treatment this next week and I'm extremely grateful for that! I need it now more than ever. They have been extremely prompt with their responses through the app and I just don't have a bad thing to say about this place! It takes alot for me to write a review and it doesn't happen often, but this one definitely deserves it! Also wish you the best Sarah, if you are able and I'm not sure who you were seeing but I don't see a counselor there just a psych Helena Turner and she is incredible! Maybe request a change if possible? I also HIGHLY suggest trying Black Oak Pharmacy, it's right by Asante hospital, but call because the address is wrong on maps on my iPhone. They have been AMAZING, never a line, also have an appt and they have been SO so great! Zero problems with them! I know when I started with them they didn't have any counselors available so I understand that frustration. best of luck to you though!

    I truly hate to give this 1 star. There are some staff members that are truly exceptional, but…read moreunfortunately those members are either the receptionist or in billing. It's very expensive to start, but this isn't a place to receive counseling its really just a clinic and one stop shop if you can't get in anywhere else. It was extremely frustrating trying to get help either by phone or app. I do not know how long prescriptions take to fill but every time there were major issues. I had a very hard time getting help from Paradigm to send a prescription to a pharmacy that had my meds. There were issues in the pharmacist system with the drs old exp license in the computer that took 2 days to sort through. The frustration on my end wasn't about the delay to receive my meds alone. That was not their fault or mine. My issue was the surprisingly bad attitude my counselor had when addressing my frustrations. I Waited 2 days while the pharmacies system updated the counselors license on file. Then the same issue happened 3 separate times. I couldn't get ahold of my counselor, or anyone at paradigm that would care to help, and then I received a very long message from my counselor chastising me for being frustrated with their clinic. I work long hours, in different international time zones....taking hours out of my day to sit in my car trying to make someone answer their phone, not once but every time ....is poor customer service and even worse...a counselor that doesn't understand why your frustrated instead writes you a long message in a group chat as to why my frustration is unacceptable is just that...unacceptable. To sum it up...there are staff members that are truly wonderful at Paradigm...billing and reception. If they had a different counselor I would be open to seeing them again because the billing and receptionist always tried to help me. Until then....no care or somewhere far would be better than Paradigm. Sincerely ....I really hate to write this review but people need to know the truth and not mess around with their mental well being.

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    Paradigm Mental Health and Wellness
    Paradigm Mental Health and Wellness
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    Asante Occupational Health Services - occupationaltherapy - Updated July 2026

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