I called Getzschman yesterday for the first time after calling 15 different places who advertised…read more24 hr emergency services, but they couldn't follow through. I was having a plumbing emergency and needed help. Getzschman said they could help and sent a plumber to me right away. Dylan was a great help. He was polite, thoughtful, diligent, and focused. He had it fixed a short amount of time, and the price was reasonable too. It was just like in the old days when people took pride in their work and they treated you great too. I will call this business again when I need great service. Thank you. Joan Wegrzyn

Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

Just a great experience! They got us in with two days notice. The two guys were friendly and…read moreprofessional. Really pleasant. Our carpets were a mess. 3 senior pets had left terrible stains I thought would never come up and the smell was awful. Honestly, wasn't expecting much. Well! They got almost all the stains, moved furniture and replaced. 2 big rooms and hallway took about an hour. Smells so fresh. Reasonable pricing. No upselling or hidden charges. Very upfront. Will definitely use again.

We had Stanley Steemer clean our air ducts. Afterwards they recommended a UV light air purifier. We…read moreagreed. Big mistake for our furnace. It put out a burnt smell thru the house. After a couple call backs we just wanted the light removed and our money back. Since then, I they keep saying they left a messages for the owner of the local franchise and he should get back to me. He never does. It has been a year and I cannot get my $700 back from our return. And they will not even talk to me. I would leave a negative number of stars if I could. They do not stand by their products or quallity of work. The dust they spread thru out the house because of not covering up the vents as well as they should have was bad as well.

Joel and his team were amazing to work with. Best prices with everything included...no additional…read morefees! They were professional, prompt, and communicative. I wouldn't hesitate to call this company again for all our cleaning needs! 100% recommend!!

We got our whole house shampoo vacuumed, plus pet care treatment, and it was a great experience…read more Joel took the time for a quote and didn't oversell us; he was very reasonable and helpful. His staff are great, efficient workers too. They got out some stubborn stains. It was very professional and I'd use them again. Plus, the house was left smelling fresh like oranges!

I came across Dryer Vent Superheroes through a Facebook ad--and to my surprise, I couldn't be…read morehappier with the service. The entire process was a breeze! After clicking the ad, I received a prompt message with detailed quotes for various services. The pricing was reasonable, so I scheduled an appointment for the next day. On the day of service, I received a helpful reminder via text, followed by a message two hours before the appointment asking if they could arrive early, as they were ahead of schedule--something I really appreciated. Andrew was the technician who assisted me, and he was outstanding. He was genuine, professional, and efficient. Before performing any work, he showed me what the issue was and explained everything clearly. Before getting started, he informed me of the importance of keeping it clean. Mine is on the second floor so that is not something I can just casually do so I knew I needed a screen of some sort to which he suggested the outside plate. He did not fail to mention the price before moving ahead & the level of transparency built a lot of trust. He completed the job quickly without cutting corners and even took the time to explain the airflow improvement--from where it started to where it is now. Overall, I was very impressed with the quality, pricing, and speed of the service. Thank you, Andrew! Highly recommend Dryer Vent Superheroes.

Went above and beyond to help me with a dryer issue. Did a great job cleaning our vents,…read morecommunicating and sending a thorough report. Highly recommend.

I scheduled the duct cleaning a week out b/c that was the date they had available. I rearranged my…read moreschedule, including work, so they could be here for the 6 hour job. They were supposed to be here at 8am. I called at 8:30am and asked where they were. The gal had to check, and came back and gave me some song and dance about the software and scheduling (sure, sure...not my problem), so I wasted a whole day's schedule, and rearranged my appointments for nothing. No, I am not giving them a second chance b/c I don't have 6 hour chunks of time to plan around. Very unprofessional.

Friendly, genuine desire to help, they provided a great service handling a mold problem in my attic…read morein the heat of summer. Not all mold services would do that. I would gladly use them again.

PowerTech provided outstanding service! I called for an electrical issue, and they were able to…read morecome out the same day. Trent and Cameron were both extremely polite, professional, and knowledgeable. They quickly diagnosed the problem, explained everything clearly, and had it fixed in no time. I truly appreciate their expertise and efficiency. Best service I've had--highly recommend!

We called Power Tech to come help with some electrical. They made next day appointment. Phil and…read moreAndrea found a solution to the problem quick. So happy with the service. Will definitely use again for all electric needs. A BIg thanks!

Kyler from Wolf Plumbing did an amazing and quick job of replacing my dead water heater. he took…read morethe time to answer all my questions, was quick to respond to communications and did a great job with the install. I am going to recommend him to anyone needing a plumber. Fantastic value versus the big name companies in town.

Working with Kyler at Wolf plumbing was very good, I would call him again if I have future plumbing…read moreneeds.

Universal Electric was called to my home for what appeared to be a breaker issue. By the time their…read moretwo technicians arrived, the issue had already resolved itself. I asked them to investigate further in case the problem returned, but they declined, saying "there's nothing we can do." They never entered the home, never inspected anything, and only briefly stepped out of their van into my driveway to talk to me before leaving. At no point during the scheduling call was I told there would be a service fee. When the techs arrived, they made no mention of a charge, nor did they provide any kind of invoice or paperwork before leaving. I later received three bills by mail, each demanding $130, with no explanation of what the charge was for -- just a warning that failure to pay would result in the account being sent to collections. I did not believe the charge was warranted and disputed it in writing via certified mail with return receipt, which Universal Electric received and signed for. They never responded. No follow-up, no phone call, no documentation -- just silence. Eventually, they turned the matter over to a collection agency. It's frustrating to be billed for a visit where no service was performed, no agreement was made, and no information was shared upfront about potential charges. Based on this experience, I would not recommend Universal Electric.

Rick from universal asked me to provide dates and times that he could do an in person consultation…read more I provided 5 days and times that worked for my family. Rick picked one from that list asked for my phone number and address. After that communication, 3days passed and he no called no showed for our appointment. This lack of communication is all I am able to review. As a client, communication is one of the most important aspects I look for in a contractor because my time is valuable.