We selected Henson for a complete HVAC replacement. The job has never been finished. It has been…read moreover 5 months. We have received no communication from them. Our system has not functioned properly since the installation. Also thanks to the removal of the concrete slabs that our old units sat on, our basement flooded and filled with mold. Yes we had a leak specialist come to confirm that. We paid 24,000 dollars to have our home destroyed and we are no better off than we were with the old units that broke monthly. Avoid at all costs!!

The best service. Fast, friendly, and very accommodating! Heat went out overnight, and in the…read moremorning the house was 56 degrees. Made a call at 9 AM on a Saturday and got a call back immediately. Literally they were on site 30 minutes after hanging up. Did great work, replacing a broken circuit board in the furnace and going above and beyond checking on if there was a warranty for the part (was installed before I owned the home). Cannot say enough how much I appreciated the work, and how easy and professional they were to work with. Cannot recommend them enough!

I've dealt with them a few times over the years and they are always prompt, professional,…read morecourteous, and often just a liiittle cheaper than the competition. Most of the times that I have called, they were out to my house within the hour. They have never recommended any parts or repairs that we didn't need, in fact they actually saved us several hundred dollars by doing a repair that another company told us had to be a replacement. They do a great job and we will be using them again.

I contacted Norm's after Black Hills Energy Service Guard Company informed me the life span of…read moretheir repair/replacement parts don't cover anything older than 8 years old. Terry was great to work with. Was able to change out AC unit within a day and cost was much less than my quotes from Service Guard repair company. Love being able to spend my money locally and on reputable companies. Highly recommend using Norm's for any of your HVAC issues/repairs!

Contacted Perry at JPS HVAC after another HVAC company tried to sell us a bill of goods…read more He was honest, responsive and straight forward. No up selling or nonsense. In fact, no selling because the HVAC is still working so there was no need to replace it. Last week, our furnace quit working. Called Perry at 3pmEDT and he arrived at the house with his team at 530PMEDT. Was there for a couple of hours. Disproved most of the previous company's evaluation. Corrected the problem and saved us a ton of money. Need more honest, responsive and straight shooting guys like Perry. Highly recommend them.

Originally called another company and they told me I needed a whole new furnace and AC. I thought…read morethis was absurd, and I happened to come across JP's card somehow and called them for a 2nd opinion. Sure enough it was an easy, quick fix and was just $175. Soooo glad I called them and will definitely only be using them in the future. Very honest and extremely quick service. Thanks so much!

Their tech showed up on time and was so informative and helpful. Gave us great tips to help keep…read morethe system working. Would highly recommend him and Kim in the office.

I have been using Controlled Comfort to service my furnace and heat-pump for about 27 years now. I…read morerecently had to have an entire new system installed. I was told by the salesman, Travis, that I would get a $700 Rebate from OPPD and a $212 Rebate from the local Sheet Metals Union. It has now been approximately 2 and a half months of waiting for those Rebates. After calls a month ago and today, I was told that the system that Controlled Comfort installed does not qualify for the OPPD Rebate, even though the salesman, Travis, assured me I would get that $700 rebate as part of his sells pitch. I'm still supposed to receive the $212 rebate from the Sheet Metals Union folks who don't seem to be interested in timely Rebates. Overall, I have been satisfied with my service from Controlled Comfort. I was a little reluctant to believe the salesman, Travis, when he told me about the $700 Rebate, it seemed a bit like a con sells pitch. I would suggest you request a different salesperson. One other complaint I have is they added a charge of $800 dollars to the system to install a chimney vent. I believe Travis should have included that in the original sales pitch. We have been using the previous furnace without a chimney vent. $800 seemed excessive for that chimney vent for what they installed, and it did not take that long to do that installation - I understand the City Code might have required that now in an older house, but that was another expense that Travis should have included in the original sales.

I had Cade from Comfort Advisors Heating and Cooling come…read moreout today to service both my AC and furnace, and I couldn't be more impressed. From start to finish, the experience was seamless. Cade arrived on time dressed well, and Smelled good and immediately took the time to explain in detailed what would be done and answer ALL of my questions. It was clear they were very knowledgeable about both systems. They worked efficiently, ensuring that both my AC and furnace were fully checked and properly maintained. What stood out the most was professionalism and attention to detail. They made sure to clean up after the job, leaving no mess behind, and provided me with helpful tips to keep everything running smoothly until the next service. My home is already feeling more comfortable, and I have peace of mind knowing my systems are in top condition. I highly recommend Cade and Comfort Advisors Heating and Cooling for any HVAC needs. I WILL definitely be calling again for future maintenance!

Dishonest and Unethical Practices This company attempted to…read morescam my daughter her husband and 3 young children 2 of them under 5 years old and her home warranty provider. They falsely claimed her furnace had a crack and submitted photos of a completely different unit. Their estimate was more than $4,000 higher than the cost of a new furnace. When questioned by the warranty company, they stopped responding entirely. Another licensed HVAC company inspected the system and confirmed it only required an $80 repair -- not a full replacement. Extremely deceptive business practices. I would give zero stars if possible

We had been noticing a decline in our A/C output since July - it wasn't getting as cold as it…read moreshould have been in the house. It really came to a head last week when we couldn't get it below 81 inside at the peak heat of the day even though the outside temp didn't break 90. The system is less than 3 years old, so I was frustrated and I was hot. I did my own self-troubleshooting on my own and cleaned the coils outside (which had a lot of caked-on stuff) and researched a lot online of what it could be. After I tried everything I could, I reached out to Abraham Heating & A/C knowing that I needed professional help. I spoke with Josh on Saturday and he lead me through some additional troubleshooting steps, and I was really impressed that he tried to solve my problem over the phone without costing me any money. When it became clear that he needed to come out, he scheduled us for his first available time, Tuesday afternoon. Thankfully, we weren't in a heatwave at the time, so we could keep the windows open and stay cool enough until things could be repaired. Josh was able to quickly diagnose that there was a defective evaporator coil in the house and the "freon" had leaked out, which is why things didn't get cold. Because the unit was so new, he knew that we'd be covered by warranty, so he called Lennox on our behalf. While it was covered, Lennox didn't have any replacement parts available - we'd have to wait 4 months for the part to come in from China. (Nothing against China or Lennox - this is how the global supply chain works now and keeps prices low.) Four months would be a bummer because it is mid-August now and we won't need the cool air in December. Josh advocated for us with Lennox and they were able to come up with an alternative solution with a part that Lennox did have and just needed some fabrication and modification to work with our system. We would just have to pay the difference in labor time and for the "freon" that needed to be added to the system. Thoughtfully, he didn't presume that we'd automatically go with this solution, and I appreciate that. Of course, we were impressed by what he'd already done for us that it was a no-brainer to have him complete the service. By Thursday, Josh had the part in-had and got it modified for installation. Now we have a cool house just in time for the upcoming weekend that is expected to be pretty hot. We really appreciate the helpful and honest work that Josh does at Abraham. In this situation, it would have been easy for others to use deceptive practices, but Josh is better than that. It is clear he works with integrity as well as skill. I am very pleased with the work, results, and price. What could have been an expensive $2000 job, ended up being only $700 thanks to Josh's help. Hopefully, we don' have HVAC issues in the future, but as with homeownership, it's not if issues pop-up, it is when. I know that when I need HVAC help again, I'll be calling Josh at Abraham Heating & A/C.

A few years back, Abraham came to look at our 10yr old heat pump. Told me the unit (brand they…read moresell) was not under warranty, and was not worth repairing. He also clipped all the wires "to avoid further damage" and promptly gave me a quote for a new one. I said no thanks. Billed me $100 for his time, insisting I pay that day. Called a different local company for 2nd opinion. They told me the unit (which they do not sell) was in fact under warranty and asked me why all the wires had been cut. They laughed when I told them, and promptly repaired the wires Abraham had cut, repaired the leaky line, filled with freon and the unit was working just fine. This is the worst case of fraud I have ever encountered. Perhaps his hope is that his Jesus license plates will instill trust in his customers so that he can rip them off without question.

We have used Accurate for all of our maintenance and service needs for years. They have always been…read morefair, reasonably priced and most importantly gone above and beyond when we've had issues. We recently replaced our entire HVAC system and felt we owed it to ourselves to get a few estimates since this was such a major purchase and investment in our home. Accurate earned our business and completed the work quickly, professionally and at a great value. Geryl took the time to explain what made sense for our home and not try to simply oversell us on equipment.

Advantage installed a new HVAC system in our home about a month ago. Doug and John did a great job…read moreon the installation and communicated with us every step of the way. Wayne stopped by a couple of times to insure everything was going well. It was easy working with a local company, on the morning they started Doug was at my front door at 8:00AM and John arrived a few minutes later. The following afternoon work was completed. The new system does a better job cooling than the previous equipment ever did.

Extremely knowledgeable- installed my new A/C unit in about four hours…read more Seems to be a fair price. I would strongly recommend ADVANTAGE to friends and others. Thanks Matt for your great work and professionalism. Merle E. Paulsen