I had a fantastic experience with Tiki's Towing and would highly recommend utilizing their…read moreservices. The customer service was very friendly and have the best prices on the market. Tow truck driver was highly knowledgeable and took good care of my vehicle.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

Although I went with another towing service, Metro Jax got back to me with a quote almost…read moreimmediately. Based on just the communication with them, I would definitely recommend!

Their response to information added said about 100 dollars, when I called it turned into 289.......read more

We use Mike's Towing for work. They are always highly responsive and offer quick service. All the…read moreguys are nice and go the extra mile for the customers. I have never had one complaint and haven't heard of any issues and we have been using them for our service customers for years. I highly recommend them if you ever need a tow.

Great service, responsive, willing to work with me to find an affordable solution when I was…read morestranded on a roadtrip.

Everything about this experience could have been stressful, but Paradise Towing made pick up easy…read moreand affordable. Came to pick up my car within 45 minutes of my searching for a tow. Very highly recommended.

They did awesome at getting my daughter unstuck on Christmas for a wonderful price!!! Thank you so…read moremuch

Hands down the best towing experience I've ever had. They got to me way quicker than expected. The…read moredriver was super nice and very professional. My car is lower than most vehicles and the driver took extra care to make sure no damage happened to my car when getting it up on the truck. Highly recommend.

Arrived quickly and got us taken care of with courteous and professional service. Would recommend…read moreJax Express to anyone. We also use them for our work fleet and they always take good care of us.

Great guys, they really "saved my bacon"!…read more Just loaded my antiquated truck with groceries, go to leave and the starter went blank. They said that it might take a little time and exactly after "a little time", Ryan arrived with a flatbed big enough for my Yukon 4x4, my groceries and little dog "Betty" as well, the 30 year old truck, currently being restored required a little extra "TLC", only took it about a mile and a half home but he put it right where I needed it to work on, Hat's off to Ryan!.. The ice-cream was a little soft but salvageable!...

My daughter is a college student in Jacksonville, and I live 3 hours away. This past Saturday, I…read morereceived a call from my panicked daughter telling me that she had been in an accident. She was fine, but her car was totaled. While frantically trying to find someone that could get her car off the side of the road, A-able Wrecker came up in a Google search with good ratings, so I gave them a call. They had her vehicle picked up in under an hour and dropped off at the collision shop that I requested. They also kept in contact with her to let her know that the car was delivered and the keys were placed in the drop box. I hope I never need to rescue my daughter from the side of the road again, but if it happens I know who to call. Also, my daughter was very excited to tell me that the driver was from Mims, which is only a few minutes north of where we live.

it was horrible, they towed my car and now it threating to put it up for auction in two weeks. they…read moretake your car to the towing yard but then tow them to a house about 40 mins away on 134 anne st and store them and hid them there until they bring it back to auction them, it happens all in about a month. i have no idea who has my car or who even wanted them to tow it. it was very shady i would definitely recommend them if you want to do some type of fraud or insurance scam or even getting to reown the car without the pink slip/ reg owner signature or approval. the name i got is someone i dont even know. im still missing my car..... crazy Gerald Mahoney is being it all and his name is all over this. when i told him i was going to call the police he started to get aggressive with me and yelled at my with profanity

My sons truck finally died, but it couldn't stay at Tire Plus and it couldn't be driven. AKA~ we…read morehad it towed tot he house for now. John was our tow truck extraordinaire, he quickly loaded the pickup truck onto the lift and brought it the whole 2 miles to our house and parked it neatly in our driveway. We were quoted about an hour when we called it in and went and had lunch when we got the call from John that he could be there in ten minutes- I think that was right at 40 minutes. So they promised and delivered in the time frame. I picked this company because it has been in business for 30 + years. I figured you wouldn't be around that long if you weren't good. I will say- when I called the number on Google it gave me an automated message that the mailbox was not set up for the phone number. I went to their website and they had the same number listed so I tried again with success. Phone skills have definitely gone by the wayside though- this is the 2nd towing company I have used in the last several months and neither took my name or number. I understand they can see my number- but they could at least say that. Confirm it. Something. I answer phones for work and there is something definitely lacking there. But the driver was well spoken both on the phone and in person.