It was a bittersweet moment leaving my apartment and turning in my keys! I am definitely going to…read moremiss my apartment!! I was there for the last 2 years and everything about it was amazing! The amenities were so amazing always! The pool and gym were amazing. The clubhouse was amazing. The computer room where i homeschooled and tutored so many kids was sooo amazing!! My little senior dog absolutely loved the whole building! He knew his way around every where and everyone was always so sweet to him! We will definitely miss chasing each other down the halls! The staff was always sooooo friendly and amazing!!! I never had any issue that wasn't quickly resolved!! Everyone was always just soooo amazing! Maintenance friends were always so incredibly friendly and happy to chat! There were always so many fun events like breakfast with Santa! The office staff was always also beyond excellent! Valet Living... OMG JUST AMAZING. I swear i miss it already! If I hadnt bought a house, i would have stayed for the rest of my life. I honestly loved my apartment that much! Pearl City Centre, thank you for two amazing years full of so many beautiful memories!

I want to personally thank leasing agent, Jenn M. Jenn has been extremely helpful and professional…read moreduring my move to Pearl. She represents the company very well and is a prime example of outstanding customer service! Thank you, Jenn!

We had a great experience visiting Lofts at City Centre in Houston. The property is in a great…read morelocation right in CityCentre, with plenty of restaurants, shops, and things to do close by. We are still in the looking phase, but Lofts at City Centre is definitely at the top of our list. We were very pleased with the service we received from Kourtney Mujtabaa. She was friendly, professional, and took the time to answer our questions and make the process feel easy. What really stood out was that Kourtney asked about our interests and pointed out different activities and things to do around CityCentre that matched what we enjoy. She did a great job selling not only the apartments, but the area as well. Overall, we really appreciated the service and the experience. If you are looking for an apartment in the CityCentre area, I would definitely recommend checking out Lofts at City Centre and asking for Kourtney.

Greystar recently took over and the leasing team and management are excellent! I would highly…read morerecommend.

I have had the exact same experience with Donain as many of the one star ratings. Power, water and…read moreinternet were a constant issue. We first moved in in 2021 and thankfully haves moved away tons better place. The property manager treated us as though we did not belong when we got there, and called out personal info during a meeting, with an attitude like we had personally offended her by sharing our concerns. I explained that our concerns were valid as paying renters who are never late with our responsibility to pay & she just yelled, "by law you have to pay!" I did my best to telate to her that her attitude with me was unwarranted and unprofessional, especially being that we can to the front office with a valid concern. There were security guards who told us she was racist. I don't know how true that is, but she sure gives a great impression of one. At least when she was there (before being promoted) we had consistent security guards who told patrolling the premises. It was a selling point that was used to help us make the decision to move in, but one that did not stay consistent. I can go on and on, but I wanted to be sure to warn those who are thinking to move here. Your concerns will not matter- only your money does.

- FOR POTENTIAL RESIDENTS SEEKING TO MOVE IN HERE, UPDATED OCTOBER 2024 -…read more I recently moved out after living in this apartment complex for 2 years. If you're thinking about moving in to this apartment complex, keep in mind the following : - Internet. If you're working from home, good luck. In the 2 years I've been here, internet has been disrupted no less than 15 separate instances. These are no 5 minute outages, so if you had an important meeting you better have a backup mobile phone hotspot. The internet provider is mandated by the apartment when you move in. - Water supply. The water supply has been disrupted no less than 10 times over the past 2 years. - Hurricane Beryl. There was no power or water at the apartment for close to 3 days during Beryl. The apartment's management knew well ahead a hurricane was headed to Houston, but did not prepare any emergency power. Properties nearby had mobile generators prepared for at the very least, emergency lighting. The corridors were pitch black and residents pretty much had to leave the complex during this time. - Garage Gates. The gates to the garage entrance break down all the time. As such, more often than not, it is left open. During my stay, there have been 2 incidents of mass cars being broken into as well a a truck being stolen. - Key Fob. The interior access doors require a fob or an app. However, these frequently break as well. As such, when this happens you have to walk to the main entrance where hopefully, one of the two entry systems they use works - or wait for an existing resident who happens to be there open it for you. - Security. There used to be security patrolling the garage and the property. However, since August 2024, security has been non-existent in the community without any notice to the residents. - Pedestrian Access Gates. There are convenient pedestrian access gates located around the property however, these are frequently broken and if you put in a request to fix them - it's taken as just a suggestion. The gates between Domain to Lifetime fitness has been broken for more than a year. - Mailboxes. Mailboxes were broken into, no doubt, due to the lack of security. Mail was stolen, and the residents were notified without any further action. - EV Chargers. There are 2 EV chargers in the property. However, more often than not, they are non-functional. If you have an EV, you will need to look for chargers in the paid garages nearby the property. - Elevators. By my count there were more than 10 separate occasions where the elevators were not working for extended durations. - Moving Out. I did a walkthrough together with Jessica, where there was no damage noticed in the apartment. However, a day later I am sent an email that the "carpet could not be cleaned to its original condition & color". I've attached a photo of the said "damage" to the carpet and these are two lines where my desk legs stood, that did not move from the time I moved in. No physical damage to the carpet, no stains from my dogs who are well trained, no burn holes or anything like that. Just where a book shelf stood that I propped a desk on was enough to "irreparable damage" the carpet. As such, if you're comfortable moving in to these apartments know that if the previous residents had pets, it's not a given that the carpet is replaced. Mind you - this is on top of move out charges of $145 "Pet Treatment" and a $75 "Apartment Cleaning", which I did not contest. This is also in addition to move in charges of $1,000 "Pet Fee" in as well as $50 every month for 2 years as "Pet Rent". To top it off, they send you a nice little reminder with the final payment notice that these will be sent to a debt collector if not promptly paid, based on what they decided themselves. If you think the above are hard to believe and exaggerations, refer attached emails of official notices for each of the issues I mentioned above. This is doubly unfortunate as the maintenance people as well as the leasing staff are wonderful people, really let down by terrible management.

I highly recommend it to anyone that's looking for a new apartment with amenities that is central…read moreHouston. It is very conviently located off the 8 Beltway and 10 Katy Fwy. Why you should move here: *6 weeks free rent *2 Pools *Gym *Dog Wash *Coffee Machine in Lounge *USB plugs in the bedroom and kitchen counter *Smart Door locks and Tstat coming soon *Chik Fil A is walking distance *Walking Distance to Texas Tavern Bar and Powder Keg w/ Vollyball Courts *H-E-B and Walmart are 2 min away

Kirby is HANDS DOWN the BEST leasing agent I have ever encountered. Very professional and overall…read morevery respectful. We came in and immediately the vibes were set with her smile and tone towards us. We love Kirby !

I LOVE these apartments!!! The staff is super sweet! However the residents are NOT so friendly. I…read morewas honked at today by a black bmw entitled woman of color driver coming around the corner in the parking garage as I was there first crossing through with my two dogs. She proceeded to honk at me as if I was in the wrong or doing something wrong. PEDESTRIANS HAVE THE ROGHT OF WAY IN ACCORDANCE WITH THE LAW!!! Not only did it already spook my dogs they are still adjusting to the move. I speak and smile to people first and some are responsive but mostly I'm stared at and looked up and down. STOP BEING SO RUDE TO YOUR NEIGHBORS!!! PUT YOUR TRASH IN THE TRASH CHUTE!! Yo mama don't live here clean up after yourself!!!

Would leave zero stars if I could. Imagine being interested in an apartment and you schedule 3…read morevirtual tours and each time you get ghosted without an email or confirmation. So you try calling multiple times, different days each time and no one answers. You can't even speak to an actual human at all. Horrible establishment considering you can't even talk to someone from their provided email or phone number.

10/10 The community feels clean and fresh! Aesthetics and design are top notch and relaxing! There…read moreis a coffee shop / restaurant attached to the building also where I frequently eat at. Location is prime as well, it's near all you need and far enough from what you don't ‍ Access to highways and i10 is easy, the pond with the walking trail around is super neat also! I recommend living here

Beautiful property in a great location! I love how close this complex is to restaurants and…read moreshopping. There is also a great coffee shop, Slowpokes, on site. The units are well designed and feel very inviting. Nisha in the leasing office was very helpful in showcasing the property and answering all of my questions. I would definitely recommend speaking to her when you are looking for a unit here. I hope to be back again soon as a resident!

I loved the spikes when I moved in. However, I had no idea that the stories were true and the…read moreelevators don't work.. We have four elevators and none of them work. If you do move in here, be prepared to use the stairs. I would highly advise not to get an upper floor.

The leasing staff is very professional and very helpful. The apartments are located at the heart of…read moregreat restaurants and entertainment venues of CityCentre.

​I had an incredibly absurd experience during the move-out process…read more Management charged me $1,400 solely for minor cosmetic scratches on the refrigerator doors. The refrigerator was fully functional and working perfectly. ​When I requested legitimate proof of the repair costs and an itemized calculation factored for depreciation, they completely blocked further communication without providing any evidence. Instead, they told me to take legal action if I had a problem. ​Despite paying over $100 in management fees every single month during my tenancy, they are now demanding an additional $1,400. They are refusing to return my security deposit unless I agree to this unfair charge. ​Prospective residents, be highly aware of their predatory move-out practices.

Love living at this property! Management is friendly and concierge is the best I've had in years…read more Never get tired of coming home to citywide views.

I am a current resident and this place is MICE INFESTED. After management changed less than a year…read moreago, they immediately cancelled the current community trash service and pest control. They changed trash service from 64 gallons to 11 gallons (less than an 13 gallon kitchen bag) and the community became filled with trash. This went on for over a month and it is now mice infested. They sent their private pest control to my unit and tried to blame the community wide MICE INFESTATION on the "sanitation of my individual unit" like a slumlord would say. Maintenance also removed ALL emergency requests. I have gone 8 days without hot water, my air conditioner has gone out 3 times and during the summer it takes 7+ days for repairs. My unit reached 98-105 and they did not care. The property is also segregated. The property manager Danielle is very petty and immature, often using the community email system to TROLL residents. After complaining that I didn't have hot water for 8 days, they sent a community email with my building number threatening to tow my car where I have parked for 2 years. I will continue to contact corporate until SOMEONE knows what is going on here. They are retaliatory and send dictator type emails about rules they make up, mostly threatening to tow cars with their private tow service for illegal reasons to "maintain control". I will probably be treated even worse for this review but I don't care, this is a warning and will hopefully save someone. I am having a HORRIBLE experience, I genuinely hate it here.

If I could mark no stars, I would. I had to wait until we got out of the lease so I could write the…read morereview. DO NOT MOVE HERE. I am currently still working to get the townhomes condemned. They have constant city violations but the most serious part is they have MULTIPLE TOXIC MOLDS GROWING in the units, walls, floors, hvacs & make you sign a mold addendum and pretends it gives you all of the responsibility. All of my neighbors are sick, my son almost died at 9 years old. & the news outlets were contacted and did a report. I will attach photos but just because we left we are not done trying to Protect the people that live here. They delete reviews and the have a HORRIBLE PROPERTY MANAGER named Danielle that truly worries more about chasing men and her hairstyles then she does being a mother or a manager. She knowingly has mold in the leasing office but does not disclose that information to new hires so she is poisoning the team members as well. Please check your homes and get out of your lease! A mold addendum does not say you can't get out your lease especially because I have proof they are knowingly not remediating mold from old tenants and moving new tenants straight into danger. Please don't listen to any other review because this truly is life or death especially if you have pets or children!!!