Dr James (I think he's an FNP but it is just habit for me to call my provider Dr) was thorough,…read morerespectful, and provides great medical care. My old Dr would make me book an appointment every 3 months to refill prescriptions. At men's vitality center they gave me 3 month prescriptions plus 3 refills, a whole year worth. Even if the per visit price is a little higher, it is still cheaper in the long run because they don't waste your time with unnecessary visits. I am having my hormone levels tested by them and may consider TRT (testosterone replacement therapy) if it is needed. I feel very comfortable with both the staff and Drs here and would highly recommend Men's Vitality Center to others. also, the Dr and staff went out of their way to make sure my appointment was free under my insurance paid annual checkup. So take other reviews with a grain of salt.

I visited this place in early January. It appears to be their policy to charge new patients--even…read moreinsured patients--the full cost of a visit ($260 at the time I went) regardless of the discount negotiated with your insurance. I was told that the difference would be refunded to me once they had an explanation of benefits from the insurer. After several weeks passed, I called and asked again about the refund of the difference (about $110 in my case): Would it be refunded to the credit card? Would it be held in account to apply against future visits? The woman I spoke to said that there is no one in the office who understands how the insurance discount works and they could not help me. No in the office understands how negotiated insurance discounts work! Their words. Instead, she suggested I email the owner of the business and gave me an email address. Okay, this is very strange, but fine, I emailed the owner. Three days have passed with no reply. I can't say I am surprised. I now suspect that this business intentionally over-charges new patients the full cost of a visit, despite insurance discounts, and simply hopes that customers will now bother to collect their refund. I will say, the nurse that saw me way very nice and seemed competent (I'll also mention I was not told when I booked the appointment that I'd be seeing a nurse; I specifically made an appointment to see Dr Evans) and that the staff I spoke to were polite. Unfortunately, that doesn't make up for their awful business practice. I will not be returning (as a patient) to this place.

As a Disabled Veteran, the Tucson VA struggles with maintaining Urology doctors and surgeons so I…read morewas outsourced to have surgery at Banner North with Dr. Kim in Urology. Dr. Kim, was, absolutely, WITHOUT a doubt a lifesaver! I literally can not thank the Banner University Surgical Team, Dr. Kim and Anesthesiologist, Jack and RN Amber- enough!! This was an amazing Team of PROFESSIONALS and I was in at 0530, and out by noon! Allow me to specifically recognize a few people here, the building and process. The Anesthesiologist: Jack was from the VA, and came in to greet me and speak to me about the entire process. His calmness, astute professional and caring demeanor was top-notch! You CAN NOT get a better Anesthesiologist IMO. When I came out of surgery, I literally felt like I took a quick nap, and was energized, non-drugged and felt the best I've ever had in the 14 surgeries I've endured in my life! Thank you Jack!; you really did an incredible job! The attending RN: Amber. What a sweetheart! Absolute golden personality, caring, graceful and funny! thank you Amber for your generous approach and humorous start to my day! Surgeon: Dr. Sunchin-Kim. Here, it has to be said, I CAN NOT recommend Dr. Kim, ENOUGH. He's straight to the point, extremely well versed in the HoLEP procedure and I remain, 100% approved of his care-taking and surgical process. I walked out of the hospital in less than 6 hours, with major surgery accomplished and felt amazing. I applaud you Dr. Kim for booking my procedure, and taking care of my issue prior to a cancerous outcome! The Building: Impeccably maintained, extremely clean and easy to find my surgical section. The surgical room is STATE OF THE ART, and not a single thing in short supply. The surgical room looked like something out of Star Trek in high-tech components and monitors! Thank you in the deepest sense to Banner University for Dr. Kim being on your docket for surgeons. 2 weeks post surgery, I stand firm in this assessment, Banner Surgery was a perfect experience for me! I absolutely, without worry highly recommend Banner for surgery in the Urology department! Much respect to the people that make this happen each and every day!

If you want to ensure you don't get the emergency care the ER refused to give you over multiple…read morevisits, make sure you waste your time here! Offered a next-day appointment for a raging infection that's been going since August, just to cancel the appointment, set it up for two months out, and then cancel that one too! New patient? Don't worry, they'll give you false hope that you'll be helped, before they call you a couple hours later and tell you they actually won't do anything for you at all! Isn't that just fantastic?? Want to give them your medical records? They'll say you don't need to, but then won't give you an appointment without them. Want to get a referral sent off to them just to be on the safe side of the paperwork? You won't need that either, except that you'll need one from a hospital ER as they turn you away there too and won't help! If you're in need, make sure you come here to waste your time instead of using that time to find a professional who actually cares! They are NOT worth the time or effort and they sure don't care if the infection you have is spreading and hurting the entire left side of your body.

The people at this office are so helpful and efficient, especially Rebecca at the front desk. She…read morewas so helpful and just a great person. I really appreciate all she did to help me. She really went above and beyond. Thank you to all of you at this office.

Dishonest! Receptionist LIED. I didn't have my insurance card, and she said she was unable to do a…read morelookup. Because I was desperate, on Christmas Eve, I agreed to pay cash, even though I knew the insurance must be active. Later, she said she did a lookup, and the card was inactive. ( After saying she was unable to do a lookup!)So I paid almost $800 for a simple visit, because I was desperate. Then, at CVS, they did a lookup, and cheerfully filled the prescriptions with no charge, because the insurance lookup showed full coverage! LIARS! Despicable! I'm trying to figure out how to appeal this. DO NOT GO TO NEXTCARE.

This office is mess! First, went to Dr. Smith and he is on my plan but they dont have him listed at…read morethis office's address. So I would show as not covered. When I called Optum they told me to just use another doctor's name at that office. Seriously? Secindlt Secondly, I called when I had Covid to see if I needed the antiviral medication. NEVER got a call back! I could have been seriously ill. Thirdly, I had an appointment with Dr. Ballantyne in April. The office called saying she would not be in then and had to reschedule. Next appointment is not until October!!! Lastly, I called to have 2 prescriptions renewed with Optum RX. They sent them to Walgreens. I would avoid this office entirely. They are out of control!

Twice a year I see my primary care doctor. When you're healthy this is fine, BUT when you need a…read moremedical issue addressed, such as insomnia, you can't get needed medication without first seeing a doctor. With my doctor that's 6 months to get seen. I have been trying for days to get my sleep medicine refilled and Optium turns it down, even though the doctor recommended I take it when needed. I even wrote a letter to my doctor and asked that he refill the prescription and to call me about my insomnia. He did NOT respond to either request. Optum Care does not care about their patients when they need medical attention, they just fill the doctor's time with annual exams. Why are all the doctors leaving. Only 3 doctors now. It must be awful to practice there and it is awful to be a patient there!

Had a neck fusion. It went extremely well. The staff through the whole journey were very friendly…read moreand helpful. They kept me informed and address my concerns.

The worst experience of my life trying to get an appointment. Tmc doctor referred me for in house…read morescan. Scheduling called some random wrong number and never followed up. I called doctor because of duplicate appointment and found out referral was never followed up. They told me to make appointment myself for a scan. I spent 2 hours today with 6 different people and finally got a scan scheduled for a monthth from now. I hope it is correct scan as they never told me what the scan was. All horrible people with 0 compassion. I hate TMC.

She's a horrible doctor! If you're looking for a kind, compassionate, respectful doctor that…read moreactually listens to you then I definitely wouldn't recommend her. If I could give her negative stars, I would! You can blatantly tell she doesn't genuinely care for your wellbeing! Awful that a person goes to school for all those years to help people but they end up neglecting them instead!

I was in search of a new family doctor. I needed to see someone quickly due to having many…read moresymptoms. I was seen within minutes of my appointment. Her assistant was amazing...professional and listened to my concerns. Dr Williams listened to ALL of my concerns and addressed them immediately. She sent me for testing and after receiving 2 scans, she called me personally to give me the results the following morning of both...even before I had access to the reports. She's been the BEST family doctor I've ever been to in 53 years. I've never posted a review, but she is deserving of this one.

Came here with a friend for sinuses. Walked in and we just…read morehad to scan a QR to check in. It was about 25 min of a wait time to be in Maude the room. The Dr came in and explained thoroughly and she was very nice and professional. So she prescribed medication to help the sinuses.

No ADA accesible doors 1:51 person with wheelchair was struggling to get inside no one to help him,…read moreI was sick and got up from my seat and assisted the man inside

I brought a family member to their appointment. The location was not convenient, long drive, but it…read morewas the earliest appointment available for a new and concerning condition. We arrived 5 minutes late, as confirmed by looking at the clock on the office wall. We waited for a while in line at the reception. We were then told that we were checked in, and just needed to take a seat and wait to be called. After waiting for more time, someone came out and got the patient information again (the information already given at the reception desk). More waiting. Then this person came back and said that because we were five minutes late, the doctor left. This was mid-afternoon. Family member was told to reschedule, earliest possible being 10 days later. Really odd, and difficult to lend credence to this excuse. Very bad experience.

First time with Carondelet Medical group and I was impressed …read more Late Friday afternoon appointment before big holiday weekend , & I was seen early rare WOW ! The office staff experience was very good . Elisa in scheduling has been very helpful , patient ,& informative thank you. My trusted primary has an experienced group of specialists he refers patients. I was impressed with meet & consult with highly qualified & experienced Dr.Katie Artz clear , concise , great communicator. ( local Tucson background ) To be continued...... ? It's located on wilmot s of Costco on grant rd , e side of the complex. Drive to south of building on Wilmot and west on drive office on n side .

Dr. Son and her staff, Tiana, Danielle, and Melva, provided great care for me during my recent…read morevisit. Dr. Son removed a melanoma fro my back and a fatty lump from my arm. She expertly delivered the numbing agent so I had little pain and completed the procedures in less than an hour. They were kind, positive , and informative.