I recently had some discomfort in one of my front teeth and scheduled an appointment with North…read moreTexas Endodontics. From the moment I walked in, the experience stood out. The front desk staff greeted me warmly and professionally, immediately setting a positive tone. I was then brought back for my initial diagnosis by the dental assistant, Denise. She was incredibly thorough, friendly, and took the time to explain what she was doing throughout the process. One thing that really impressed me was how advanced the technology was. The imaging and diagnostic tools they used were clearly state-of-the-art, which made the evaluation process feel very precise and reassuring. At many medical offices, you can feel like just another number, rushed in, rushed out, and treated more like part of an assembly line than a patient. That was absolutely not the case here. Every member of the team was personable and genuinely focused on patient care. I never once felt hurried. Instead, the staff took the time to make sure I understood everything and felt comfortable along the way. After the initial x-rays and testing revealed the issue, Dr. Berto came chairside. His chairside manner was exceptional. He carefully walked me through the images, explained exactly what the tests revealed, and discussed the procedure in a way that was both clear and reassuring. Again, it didn't feel like I was just another patient moving through the system, he took the time to make sure I fully understood what was happening and what to expect. The procedure itself was completed in less than an hour, Dr. Berto kept checking in with me to ensure I was ok, and the entire team continued to be attentive, caring, and professional throughout. Afterward, the post-procedure instructions were explained clearly, and both Denise and Dr. Berto made sure I felt comfortable before leaving. I'll also add something that really surprised me: a day later I have zero pain from the procedure, and more importantly the original tooth pain that brought me in is completely gone. That may just be my personal experience, but it's definitely worth noting. Overall, the combination of high-end technology, exceptional professionalism, and genuinely personable staff made this one of the best dental experiences I've had. I would highly recommend North Texas Endodontics to anyone needing endodontic care.

The most professional experiencr I've have in a dental chair. They executed with razor sharp…read moreprecision. Not that I actually WANTED to be there, but of I ever have to get another root canal, they are my first call.

Dr.He preformed a complicated root canal on my daughter that her regular dentist could not do. Dr…read moreHe was highly recommended to us and after our visit we knew why. The extra care she took to make my daughter feel relaxed & comfortable was much more than we expected. The procedure was fast with very minimal pain and no issues afterwards. Now we can highly recommend the experienced staff & expertly skilled doctors at Associates & PIE. If you go here, you know you are not taking any chances..... your going to get the BEST care possiable.

I really want to give them 5* as the root canal treatment was so easy as to be about the same as…read moreany normal dentist appt. They made getting a root canal seem to be no big deal. My only hesitation is that I had to get it done twice as the first time didn't fix the pain. I'm not sure if there was anything missed or if these things just happen but I've now had to pay twice for the same procedure which isn't cheap. The staff and Dr are great though and again the procedure itself was about as pleasant as it could get so I guess take my review with a grain of salt. Maybe I was just unlucky.

A couple years ago our son sustained an injury which displaced an adult tooth. We were referred to…read moreDr. Cragun by our dentist and could not have been happier. Dr. Cragun displayed perfect bedside manner displaying empathy and concern. He took time to fully explain our options, detail expectations, was honest about outcomes, and his office was fully transparent with pricing upfront. The procedure went smoothly and he lived up to his word. It's refreshing to have such a positive medical experience especially when it involves your child.

This was absolutely the best dental experience ever ! From start to finish the staff was…read morecourteous, professional, and efficient. Dr. Cragun took time to explain the procedure fully and made sure I understood my options and let me make my own decision. I did take his advice and had the recommended procedure done. It took about 45 minutes to be done and I was on my way. Most importantly, there was no pain involved. For anyone as apprehensive about dental appointments as I am, I'm serious... I felt nothing. He kept me updated throughout the procedure and kept checking to make sure I was comfortable. I highly recommend Cragun Endodontics ! Thank you to Dr. Cragun and the entire staff for caring.

I'm leaving this review to warn others about the billing and front desk practices at McKinney…read moreEndodontics. The doctor is excellent and provides skilled care -- my tooth was complex, and he even commented it was an "interesting case." That part of the experience was fine. The real problem is with the front desk. I requested a cost estimate before my appointment and had to call four or five times to get it. Only after repeated follow-ups was I finally provided a quote -- and then I was hit with a surprise "outstanding balance" from April that I had never been notified about. I had to insist repeatedly just to get it credited. During my appointment, they performed a 3D X-ray without informing me of the $350 cost beforehand. I only learned of the charge after the X-ray had been completed. Had I known, I would have declined it. This resulted in my paying over $800 instead of the ~$400 I was originally quoted. The front desk staff were dismissive, cold, and unprofessional -- no apology, no explanation, not even a "thank you" or holiday greeting. Their lack of transparency, communication, and basic courtesy completely overshadowed the quality of the dental care. If you value honesty and clear communication about costs, I would strongly recommend seeking another provider. The doctor may be skilled, but the business practices at this location are unacceptable.

Had to have a more extensive root canal and my normal dentist recommended them. They have a…read moreSherman and McKinney offices. I used the Sherman location. The whole process took about an hour. The doctor was kind and gentle. I literally didn't feel a thing. The doctor explained the entire process to me and what to expect after. The office staff was exceptional. Seemed very caring. Hopefully, I won't need them again but, I would definitely use them again, if I do!

Professional treatment of a difficult root canal . Doctor was very professional and communicative…read moreabout what was going on and what he was doing The follow-up the next day to be sure I was doing okay it was a nice touch Overall I was impressed

I had an appt with Dr. Xu and had to see another doctor. That's a bad practice. Just say that Dr…read more Xu is unavailable and reschedule. Not sure I am going back.

I had the worst toothache for several days and couldn't sleep--I was absolutely miserable. The team…read moreat TEGI (The Endodontic Group) got me scheduled the same day I called, and Dr. Greer McMichael began my root canal that very day. Dr. McMichael was incredibly kind, gentle, and reassuring. I truly can't put into words how wonderful she is. The entire team I interacted with was just as amazing--professional, caring, and efficient. Let's be honest--getting a root canal can be scary--but they made the entire experience comfortable and easy. I'm so grateful for their kindness and exceptional care! C Davis

Very bad experience here…read more Failure to identify the correct pain source (#3) and performing unnecessary treatment on #4 on Oct 1. Failure to act on the patient's and the general dentist's clear information; Failure to diagnose tooth #3's necrotic pulp on October 1; Delaying necessary treatment, which likely worsened the condition and reduced the chance of saving tooth #3; As of December 1, the clinic informed me that tooth #3 has likely lost the opportunity for successful treatment and may now require extraction instead of root canal therapy. Jan, 2026. the tooth #3 got successful treatment in other clinic.

I am 3 years late in writing this amendments to my prior review…read more After, I would say 2-3 years of being a patient here. I was told that they were opening an additional office. Then (even though I had an appointment with Dr Chang) I was switched to an Indian Dr, who had substandard equipment in the same office. She inspected my teeth (after my cleaning) and then proceeded to insert 2 hands to stretch my mouth out. (Never in my many decades of seeing dentists has this been a protocol) She said it was to inspect my gums. That was my first and last appointment with her and Waterview dentistry . I asked when Dr. Chang would be in and they were very vague about it, saying he comes in and they don't know when he will be in the office. I did my research into highly rated dentists. I do not want to be paying for substandard care. Will NOT be going back there ever.

Love the team, love their service, been very long time patient! They always come to rescue. Thank…read moreyou Waterview Dentistry!

"Simply the best...better than all the rest"...just like Tina Turner said. Very thorough, very…read moreprofessional...

We had to get a consultation with Dr. Field for a possible root canal for our 8 year old daughter…read more Dr. Field was patient, attentive and helpful. She provided advice that could be no benefit to her office. She was so kind and caring of the situation we were going through and gave advice on possible outcomes for her. We are thankful for Dr. Field and her office staff who were professional and thorough.

Actual service was fine but I informed the office that I only wanted services for any cleaning to…read morebe done that was 100% covered with my insurance. They ended up providing a service that was not covered when I went in for my 6 month cleaning and refused to not charge me. Will not return to an establishment that does something I asked them not to do.

The entire team is excellent and very thorough. Best dental practice I've ever been to. Dr. Ryan is…read morefantastic!

Great experience all around!…read more The office is in a convenient location and has a clean, modern setup with a really welcoming vibe. The staff were friendly and made everything feel easy and relaxed! Alexis did my cleaning (: -- she was thorough, gentle, and explained everything clearly. I felt comfortable the entire time and never rushed. Highly recommend this office if you're looking for quality care in a professional, welcoming environment!

Came here to explore prices to see if I should consider a veneer. Before you even go in they try to…read moresell you a fkn package... I expected to pay minimum for a 5 minute aesthetic consult. Ended up there for 60 minutes and with a total of $400! They make you take X-rays before you even say hi to force you pay