Fantastic, timely, gracious service! I wouldn't go anywhere else! Very knowledgeable about all…read morethings shipping. Tim and Sarah are the best!

Absolutely the best people who are so friendly and professional. I am so glad I found this place…read more Whether I am returning packages to Amazon or shipping my personal packages..they take care of it all with efficiency.

The owner is very professional and I've only had good experiences with him and his businessread more

The owner and his wife were soooo nice and super efficient. I had lost my password and my laptop…read morewas dying. They "unlocked" my old computer and transferred everything from it onto a new laptop that I provided. All in a day!

BEWARE! They will do everything to force you to buy overpriced boxes. Took an Amazon Prime…read morereturn--they said no box needed to return--and surly attendant informed me a box was required by them. Had my son go back another day with item in box and he was told the box couldn't be used (had return sticker). Compared to the Merrimon Avenue UPS store, this store's service has deteriorated over the past years. Don't blame the franchise owners who are trying to make profits but their approach leaves a sour taste.

Best place for packing and shipping! I sell on Ebay and for years have been having them pack my…read morelarger and/or more delicate items. I have never had an issue and ALWAYS get good feedback on how well the item was packed. Makes my job easier!

Their dispatchers 9/10 times will refuse to pay you a Truck Ordered Not Used (TONU Fee) even though…read moreyou are owed it by contract. They lie to drivers saying their clients canceled loads but have really dispatched them to a 2nd driver for a cheaper rate. Then refuse to pay your TONU. The load info is 90% incorrect; you show up and it's heavier and larger than it should be but they bid on the load by "truck size" not freight size so drivers are told they are still required to take the larger freight for no additional compensation. But on my last load when the client changed the number of skids to more than my truck size, I was told no TONU because it wasn't the scheduled pick-up time yet (even though I had driven 1.5 hours & was at the pickup site) because the dispatcher told me she "thought it was ready early". But they claim that she never said "Head there early" so I'm not owed the TONU. An unethical company trying to operate in the US as if they were operating still in the socialist country of Ukraine that they are based in.

Recently Millhouse was unjustly reviewed with various fake, and negative reviews. I would like to…read moresay that they are all fraudulent, and there is a legal proceeding pending. We reported a freight guard against VS Services LLC (MC 688978) and the proceeded to have all of these negative reviews posted. You can clearly see that all of these negative and fraudulent reviews were added after the freight guard was posted. VS Services LLC back solicited a shipper, modified an in-transit agreement, lied about the location of the freight, and did various other unethical business practices. I have been working with Millhouse for 3 years and we base our business practice on Honesty, Integrity, and Reliability. Please feel free to reach out to us for clarification.

The people at the counter are extremely rude, inexcusably unhelpful, and a perfect example of the…read moreinefficient, wasteful, abuse of taxpayer money to keep these outdated and unhelpful government agencies running and their sad sad employees that don't know how to do anything but be nasty to people on the taxpayers' payroll. They sent me to a DMV 30 minutes away bc apparently the one in Asheville cannot function properly and the one 30 minutes away is even worse. I'm sure they do that on purpose because the people working here are so bitter towards everyone that walks in.

These folks work fast and process is efficient. as long as you have your stuff together, you move…read morequickly. Recommend getting started early for efficiency.

Simply the best. We go to them whenever we have computer problems. They are honest and, honestly,…read morefantastic.

I brought in a MacPro for a Track pad repair. After ordering the part they completed the job in 15…read moreminutes. But after opening the computer at home I discovered a small crack in the corner of the screen. The screen was fine before the track pad repair, and I didn't drop or mishandle the computer after I left the shop. It went right into my padded backpack. When I returned and showed them the problem. they showed me very fuzzy security camera footage to dispute my claim the crack happened at the shop. I came in with one problem, and I left with a bigger problem. The only plausible explanation is they cracked my screen during the repair to the trackpad. Never again would I trust them.

Great fast service. Went in thinking I needed to spend $200 to replace glass that turned into a $15…read morepart out the door. The owner seems like a real honest and good person.

Located in Tanger Outlet Mall Asheville. Very knowledgeable and helpful personnel even when not…read moremaking a purchase.

Hak is great, nice and helpful. Best service. Thank you!read more

Great convenient location and easy access from the 240. It's hard to find a shipper that takes…read moreFedEx, UPS and USPS. The owner/operator, Hak, is an incredibly kind and courteous man. He was very personable and helpful with my long list of shipping needs. So glad to find this place in the neighborhood!