Matt and his team run a really tight ship. They are on top of everything and are super-friendly…read more Matt remembers me and has my mail in his hand waiting for me before I get to the counter. There is a huge parking lot - and right next to the store are a really nice Mexican restaurant and a big Publix grocery store. There is a really great Ingles grocery store right across the street. The UPS store that I used to deal with in Asheville - at Westgate Plaza - was, on the contrary, chronically understaffed, inefficient and unfriendly. Matt and his fine team have really earned my loyalty!

I had a very disappointing experience at this UPS Store with an employee named Melanie. She was…read moreunprofessional and appeared to be unfamiliar with standard procedures. UPS Stores have accepted my USPS prepaid packages for years without providing a receipt. I ship packages every week and have dropped them off at many UPS Store locations, including this one just a few days earlier, without any issues. This time, Melanie incorrectly told me that she could not accept the package. I politely explained that I have been using this process regularly for several years and that she was the first employee to tell me otherwise. Instead of listening, she raised her voice and started arguing with me. Employees should know the policies and procedures of their job and communicate with customers respectfully. This experience was unacceptable, and I hope management provides better training to prevent similar situations in the future.

Derek and his son were there Saturday and Sunday. Hoping the pump wasn't dead. They replaced the…read morepump Sunday and offered a plan that would remove most of the iron from our well. AWESOME Customer Service. I HIGHLY recommend Coomers We'll and Pump!!

We learned from our renters that we had no water this morning. It turned out to be a problem with…read morethe well. Instead of charging us $6500(!), which we were quoted by a certain emergency plumbing company, we paid only $650 to Coomer's and everything is fixed same day with water running and a newly replaced filter (which wasn't on our radar). Elijah and team were efficient, professional and friendly, and both he and co-owner Gary gave us some good advice. Coomer's is definitely on our favorites list. They saved us almost $6000!!

This is my favorite UPS store. Clean and organized. Plus eager to help…read more everyone knows what they are doing.

I used to think that FedEx was one of the best run businesses in the United States. I regret to…read morereport that they are insistent on putting their sales out of business because of stupid policies, horrible hiring practices and customer service agents that can't speak English. I'm sure that Mr Smith is rolling over in his grave seeing all the changes better being made after he passed away. At one point in time, FedEx was way ahead of the rest of the delivery companies by having an app that would actually track the delivery truck a package was on. But, I guess that didn't work out too good because it got discontinued. I've had nothing but problems from FedEx over the past year. Missed deliveries, late deliveries (some as much as three or four days late), with very flimsy excuses. It seems to me that they're nice tight delivery system that put them so far ahead of everyone else, has cracked and nobody knows how to put it back together again. I would not recommend FedEx for any package delivery if there's another company available. Even the USPS seems to be doing a better job these days than FedEx.

Doesn't even have the phone number for this location listed on google maps. Couldn't talk to anyone…read moreabout my hold service and pickup without being on hold with corporate robots for over an hour. The person at the counter refused to let my mother pickup my packages despite the policy saying all they need is a written and signed note. I live over an hour away now and will have to pick up my packages weeks from now because of them. I don't have time for this.

Friendly fast service, lots of parking, easy to get to, lots of supplies for mailing. The folks…read morehere are fast and efficient.

If I could give them zero stars I would. We were told they inspected, cleaned and repaired our…read moreseptic system when we bought our house a few years ago. When they returned to service it this year we were told that they "never looked at the outgoing part of the system" and didn't realize it was "disintegrating" and in need of repair. Why would a septic inspection company not inspect a whole system, especially during the Due Dilligence part of the home buying process? We were then given an estimate of almost $6000 to do the "current"repairs. That seemed way off to us, so we had another company come in a look at it. The ACTUAL work needed cost us less than $500 to have repaired. They may have overcharged us for the clean-out they claimed they just did, but we have no recourse for that unfortunately, since we paid the invoice in full after they came out.

Easy to work with. James was professional and knowledgeable. Answered our questions. Had the…read morereplacement well pressure gauge on his truck eliminating the need to come back another day.

Needed a new iPhone battery. Staff person was professional, courteous. Best phone battery…read moreexperience I've had in years. Excellent price.

I had the broken glass on my iPhone replaced. I had no idea what to expect but took the chance. I…read morewas happy to be able to drop it off and pick it up in an hour. The price was pretty good, I booked online the day prior and received a $10 off promo that I was able to use immediately. I've been using my repaired phone for a couple of days now and have had zero issues.

Tina is the best! Well prepared for what I needed, easy to set up an appointment at a time and…read moreplace that was convenient for me! Highly recommend!

Tina is fantastic! She met us locally and was super helpful. She was personable, helpful, and very…read morefriendly. I would highly recommend her services and will be using her again in the future for all notary needs!

They do fantastic work! I've had several pairs of pants hemmed and holes in jeans patched, and…read moreeverything has turned out great. The work is always neat, professional, and well done. Highly recommend!

I had a mixed experience. I called for a quote on a simple bridesmaid dress but was told to come…read morein. After giving them my dress, they quoted $300 for hem, waist, and bust alterations. The hem (2-3 layers) alone was $250, with the rest $50. When I asked, they said hems start at $150. Why not say that over the phone, then? Other bridesmaids paid around $60 for hems, so that price felt excessive. After a 10% discount and scaling back the work to bust, waist, and only one hem layer, I paid $211. The finished dress fit very well, and the seamstress actually hemmed all layers at no extra charge, which I appreciated. Turnaround was also fast (about 1-2 weeks). However, when I picked it up I noticed a large snag in the chiffon. The front desk said, "You already paid for it, so..." before taking it to the seamstress, which was concerning given their strict policies: full payment required BEFORE work begins, and NO fit adjustments without additional charges (unless a hem comes loose.) The seamstress fixed the snag, though. They were vague in their texts and commitment to providing a good result. I wanted to protect myself, so I asked "If I gain or lose 0 weight, it'll fit as pinned, correct?" And only then, did they give me an explicit "Yes." The policies are not customer friendly, their room for accountability was very limited, and the pricing was high compared to other shops, though the final workmanship and turnaround were good. The business might a fit for convenience/people who have money to lose. OR they are a small business that's been burned before and has now adopted broad policies and protections.

It was wonderful having the Franklin brothers come and fix my well. They were respectful, courteous…read moreand friendly. They made you feel like they have known you for years. They did not do anything without making sure that I was aware of it first. My well is over 24 years old and they replaced the pump and other parts, and now it is like a new one. I was also happy with the price, which I thought was fair. I would recommend the Franklin Brothers 100%.

I cannot say enough good things about this company! They have been courteous, helpful, and…read morewonderful to deal with. I am so appreciative of their serviced. I would recommend Franklin Brothers without hesitation!!