We hired Forest Millwork to replace our cabinet in our kitchen and add a new island. This is one…read moreof the worst vendors with whom we have worked. During the sales process, they were great and creative, but once the contract was signed, their real face was reviled. They had staff attrition, the person we worked with during the pre-sales left, and they didn't bother to tell us. At that point, we should have terminated the agreement. - They completed a one month project in 4 months - The quality of the work was terrible. They didn't measure many things accurately; some cabinets were damaged when they were delivered, and some cabinets cracked before the project was even completed. - They promised to manage the project, and they did none of that - They ruined our hardwood floor and refused to fix it. - Leslie who ended up leading the project was rude to other vendors and us and not attentive to details at all (she didn't even come to see the completed product) When we started working with their team, we found out that every vendor they contracted with to complete the work had complaints about them. We chose to work with them because of the great review on Google and the pre-sales. Don't believe these positive reviews and stay away from this company.

Forest Millwork is a great design studio and group of designers. I had my kitchen designed,…read moreinstalled and completed here. I also recently ordered my new dry bar area. Love Forest Millwork and my designer Amanda!!

We were referred to Nova a couple of years ago when we were in the very early stages of our thought…read moreprocess for a major renovation. We met Angie who was amazing and really knew her business well. Angie held our hand through the process of designing and delivery (early on we lost our contractor and had to do the work ourselves which wound up being preferable) and we were so "covered" by Angie's knowledge and expertise and she kept us at ease. All finished now, we are thrilled with our new kitchen/great room and we cannot thank Angie enough, and her team at Nova who all were very helpful, and highly recommend that you speak to Angie and Nova if you are considering a new kitchen or bath. She is the BEST!!! Thanks Angie!

If I could give zero stars, I would. After talking with 2 designers and having a detailed house…read morevisit....I still do not even have a quote after 3 months. I have followed up only to be told they are busy and have people on vacation this summer. They then say they sent me the quote but can't provide any record of the email to show it was a "emailing mistake" (because this wasn't) This is nothing short of poor customer service, people falling through the cracks, and failure to follow up with customers. I'm glad we will be remodeling our kitchen with another company, after the runaround just trying to get a quote I would hate to experience actually working with them on a project. What a nightmare of a customer experience!

I had my driveway widened and had gravel added, but I quickly realized that I needed a small amount…read moreof gravel for some rough areas following a big rain. I didn't want to pay my driveway guy to come out again. My dad suggested Harrin's, and we got a pickup truck load of gravel for about $20, fixing the small problems ourselves. They did a nice job loading the truck gently, and they were friendly. This may have saved me a few hundred dollars, because I was about to order a big truckload of additional gravel.

This is the only place I found that is carrying the type of gravel I wanted. Their prices are…read morereasonable, and Trey, the owner, was very helpful with suggestions for where I can pick up additional supplies for my Project. We'll be coming back here.

I ordered a $200 gift basket for my friend's family. It included godiva chocolates, cheese straws,…read morewooden cheese knife, etc. Very classy-looking gift basket. What was delivered to my friend's family was not at all what I ordered. It was 3 crummy baskets filled with stuff from the dollar store. I was very embarrassed for them to even think I had sent it!!! Complete ripoff and complete misrepresentation. When contacted, the business rectified the problem by sending a new basket and was very apologetic. They had used a florist that was closer to the delivery address, so the baskets that were sent initially were not done by them. I was happy that they fixed the problem, and the new basket was very nice!

The only reason I'm giving two stars is because I support local businesses, but this place didn't…read moreeven have the decency to call me back. My friend sent flowers for my birthday... but instead of being placed at my door, they were placed in my backyard (you have to pass my door) and UNDER the deck. (See photos) Had I not noticed my dogs snooping around something mysterious in the backyard, I would have never found them. By the point I did find them, they were wilted and some were turning brown. The bouquet itself is very nice, but I wish it was fresh. I called and left a voicemail asking someone to call me back and give me an email to send these photos to. No one did, so I'm posting them here. Don't know that I'd trust them to use common sense in their delivery... they might end up in a weird place in a backyard instead of at your front door.

I paid $175 for Bob to reconnect 2 wires. He was at my house for 10 minutes total, so probably 5…read moreminutes or less of work. He responded quickly and got it fixed but come on, that's insane. Then he suggested he was giving me a deal but reducing from the $225/hr rate. Realized I should have done that math - so should have only paid $37.5 for 10 minutes. You'd think especially during these times where we all have so many additional Costs due to storm - some extra kindness and generosity would be offered.

Bob was exemplary in his service. I called on a Monday morning at 10am, and while he didn't make…read moreany promises, he arrived by 2pm to fix my dryer. I was worried that it was going to require a second visit and a second person to take the dryer down from its stackable location. But he was able to take it apart and worked diligently to get the job done. A piece of clothing had entered the drying vent, when I forgot to put the lint filter in place. It was nice to have a contractor who works for himself and not some big corporation. And so he finished in less than 2 hours and surprised me with a very reasonable bill. So I added on a small tip, and I would definitely call him for any other appliance needs that I might have. He was very knowledgeable and friendly. I had originally called Lowe's, and they put me in touch with a company that only provides 4 hour windows which means that you have to sit around all day waiting for them. And then, they managed to blow me off completely and close down the office by 2pm. So when I called to follow up, no one was available. They are called M&M, and I guess that they do work for Lowe's warranties products. So, I'm glad that I used yelp to find a different company.

Found this metal roofing supplier while searching Craigslist. They have some metal "on hand" for…read moreimmediate sale. Other materials require about a 24 hour turn around time. Their prices were very competitive. Thanks to Shana (sales) and David (loader) for assistance. My order was slightly delayed due to delivery driver but good experience overall.

Although in the beginning I was annoyed, I no longer am, but only because of the great store…read moremanager at this location. The customer service here is excellent. I originally placed an order online on June 3rd, then hours later realized I would no longer need it. I searched online to find a way to cancel the order, but there was none, and my credit card was still charged, so I called that very night & left a message saying as much. The only calls I received from them the next day were to tell me my order was ready for pickup. Yeah. About that. The staff here needs to check their voicemail regularly. But the manager made it all right. She took care of it all in a very thorough, patient, and kind way. The only reason I didn't rate 5 stars is because her staff never checked my voicemail to call me back and resolve this in the first place. 5 stars for Diana, though!

I live out of state and was in need of delivery for an arrangement for my Mother's 70th birthday…read more Unfortunately she lived outside of the delivery area, I was frantic. I called the store and explained the situation asking if they had any suggestions on how to get the arrangement to her. The representative said "Oh that's on my way home, I'll bring it after work!" They went above and beyond not only by delivering to her but did it the SAME DAY during the busy Valentine's Day weekend. Mom reports that the arrangement was beautiful and delicious! Thank you for going the extra mile for this out of state customer!

I went not great detail to explain what the card should say, the recipient had to investigate who…read moresent the flowers. When the recipient did realize who sent the flowers, I asked for a picture and was disappointed.

Wedding flowers: I…read morewas completely enchanted by my bridal bouquet. It was exactly what I wanted and I was sad when I had to throw it to the single ladies. Janet did a beautiful job decorating the arbor at my wedding as well, everyone who saw it was amazed. The process of getting the flowers and discussing what I wanted with Janet was a breeze as well, all done by phone and email since I didn't live in the area.