I've been coming to this florist for almost a year because it's close by, and I wanted to support a…read morelocal business. However, I've encountered a few issues along the way. There often aren't many arrangements to choose from, and they frequently seem to be out of the flowers I want for a bouquet. Today, though, I was particularly disappointed when I found out that the $10 coupons I've been saving are only valid for one per purchase. During my last visit, the cashier gave me another coupon, and I specifically mentioned that I had others and would use them on my next visit. So when I came in today, I had to settle for an arrangement I liked, but it came in a vase. Since I already have too many vases, I asked if I could purchase the arrangement without one. The employee helping me went to check, but I was told that wasn't an option. I then requested a custom arrangement, but due to limited flower availability, I ended up purchasing the original arrangement with the vase. At checkout, I asked for the total price, including a few added carnations. When I went to use my three coupons, I was informed--by the same employee I had spoken to before--that only one could be used per visit. This was frustrating, as I wasn't told about this restriction earlier. After my purchase, they gave me another coupon, so I checked the back, and there was no mention of a one-per-visit policy. What bothered me most was when the cashier justified the policy by saying that other florists also limit coupon use to one per visit. I explained that I've never been to a florist that offers coupons, so how was I supposed to know this unwritten rule? Overall, this experience left me disappointed, and I hope the store improves its communication about policies in the future, especially if they want to retain good customers.

I received a BEAUTIFUL fall bouquet yesterday from my daughter. The delivery person arrived just…read moreafter lunch. She was pleasant and professional. The arrangement is beautiful and fresh. I have picked up flowers here before for Mother's Day at my church. They always have a fresh selection of fresh flowers.

I went to a bridal shower at this place and it was just right. Small enough to create an intimate…read moreevent but large enough for food, games and mingling. They provided the tables, chairs, tablecloths, at kitchen and other items to make the event a success. If you're hosting an event you should consider them. I will go back to visit the floral shop.

I purchased a dozen miniature roses for a white coat event. I specifically indicated that I wanted…read morethem closed vs. opened so they would last longer. I paid almost $80. When they arrived the following week, some were open and had brown tips. I raised my concerns to the Owner? and she told me that they just came in the day prior. She was not at all concerned with the quality of the flowers. She knew I was upset when I left. The roses actually did the opposite and didn't open at all like i thought they wood and they all turned brown right away. Worst roses I ever purchased. And the Owner was very curt. Never again.

I cannot say enough good things about this place! I have a lot of family in Minnesota and have had…read moreterrible experiences with other florists. They delivered a birthday bouquet that was beyond my expectations. The arrangement was absolutely gorgeous and the recipient was overjoyed. Millie took my order and was so pleasant and professional. They are now my go to florist. Thank you!!

I ordered a bouquet for a friend and was super impressed by how quickly it was delivered!! They…read morewere unable to get ahold of this friend upon delivery. They made sure to call me and confirm details. The bouquet was beautiful! Thank you so much for a wonderful experience!!

Gayle was absolutely amazing to work with and we did it all through text message and the…read morearrangement was delivered the same day! Design in Bloom will be my go to for MSP area from now on. Thank you so much!

Absolutely lovely working with Gayle to deliver a beautiful arrangement to a wonderful person for a…read morespecial occasion.

Truly unique and beautiful arrangement matched my request, was delivered timely, and with excellent…read morecommunication. Great personal touch during the ordering process!

Nice assortment of flowers delivered on time. I recommend Lauurel street flowers highly.read more

Selection: Great selection for gifts or home decor Value:…read moreSeems to be good quality, sure you can find somethings elsewhere, some for less, some for more, but here you can pick it up and find more treasures. Such a great store, well arranged, clean and organized a d lots of stuff to buy! Service: friendly and professional Price: Average, but they have a great sale section that can be discounted at 50%

Great gifts, helpful staff and just the right price!!! Found everything I needed for our host…read morestudent with a great Minnesota twist!!

The customer service received when contacting the store was sincere and caring. They requested I…read moresend pictures to them of the bouquet I received. There was mold throughout, stems with no flowers and flowers that appeared to have been frozen. The store clerk shared with the owner with hopes of a refund. Owner insisted on sending a new bouquet. These to arrived with mold and frozen flowers. I shared pictures again with the store clerk who advised I speak directly to the owner. I called left a message requesting to be contacted. I later received a text from store owner. She kept telling me there were no frozen flowers and I needed to trim stems and place in water. The conversation was not very pleasant with her belittling me. She tried to accuse me of leaving them on my doorstep but courier handed them to me. When I tried to explain the frozen flowers, she told me to look at the flowers and not the green stems/leaves. Disregarding my explanation. When I requested a refund she repl " We are unable to do that. The flowers need a chance to be in water to bloom. " As the owner of a business you would think they would want to know of any product concerns. We have ordered in the past and had good success with fruit and candy. The customer service received by the owner this time around was terrible. We will not be ordering from them again. Nor will any of our family and friends. This experience ruined it for us. Even when a compliment was given for the candies and fruit received that we didn't have issues with, owner never replied.

Oof... I get that…read morethey are trying to make sure to see whether a delivery has been made to take a picture but the delivery guy did not even tell me wife that he is going to be taking a picture and just took one of her holding the delivery and bolted before she can even say anything. I get that it is the holiday rush but at the very least train your delivery folks appropriately to ask permission, when I called the store, they asked for forgiveness :( And it is always easy to ask for forgiveness than permission, but from a reputed company. That is sad. On the arrangement itself, it was meh! It could absolutely be because my taste buds were soured because of the entire picture fiasco. I contacted corporate and just asked them to remove the pic and please ensure training to ensure that this does not happen to anyone. Edit - so the franchise owner Candace called to illustrate the policy of taking pics, and I kept reiterating that it was nothing against the policy of taking pics but how you execute that matters and this was done in poor taste. She clearly was not onboard with this and insisted that this is company policy to which I shared with her that I already contacted corporate to make sure that they get that I am not against the policy but just how the local store executes it, and only thing, I am requesting is to ask for consent.