They called me after reading my yelp review on progressive. The lady was kind ,understanding and…read morepatient . I am more than happy to be with this company. Thank you so much for all your help.

I ran into a friend I knew from town who had just started working for State Farm. His name is Nick…read moreKristoff and I highly recommend you ask for him by name. He asked if my wife and I wanted a quote on what they could offer. This was right on time because our insurance had risen, and we wanted to shop around. Well, we ended up moving every type of insurance over to State Farm, saving us HUNDREDS of dollars a month!!

Michael and his team are amazing to work with! They take the time to explain things thoroughly and…read moreshow that they truly care about my family and our insurance needs.

From the owner: OH-1337509 Our mission is to focus on helping prepare each customer for the future, minimizing the…read moreunexpected, and listen to the needs of our customers. Michael Schanne State Farm Insurance will provide the customer with outstanding service through a friendly and knowledgeable team. Trust, integrity, and loyalty will be the foundation of the agency, as well as adapting to any changes thrown our customers' way which may impact their insurance or financial needs. . Finally, we will embed ourselves into the community through volunteer, sponsorships, and overall presence into Middletown, Hamilton, Lebanon, West Chester, Franklin Liberty Township, Fairfield, and surrounding communities in Butler, Warren, and Hamilton Country

There are other agents out there; if you want State Farm, you need not use this office. I started…read morewith Bonnie when she had this office, always had good service from her, but she retired. I just changed State Farm agents, because when I had an issue recently, I visited the office and from behind his three foot wall, Jeff spoke to me and my fiance rudely and condescendingly. Rather than inviting me to sit down to talk about my situation (issue in my basement) and my policy, he was dismissive and unhelpful. Just the fact that he kept me and the Hoff standing there while he was hiding behind his wall told me he didn't want to deal with me. He seemed angry with me that I hadn't sat down with him earlier to talk about my policies, and when I explained that I work a lot, he made some sort of comment about being available in the evening to meet with me. When I said I sometimes taught until 10pm, he seemed incredulous. So, at a moment when he could have been being helpful, he was scolding me for not having found time in my schedule to sit down with him - even though I had come in to renew my policies with one of his employees and had an extended conversation with her at this time (by the way, she's a wonderful, friendly person, and I think she knows her "boss" is not customer-friendly). I do not recommend this office.

We have had nothing but impeccable service from Jeff Mundy, and all of his support staff. Jeff has…read morebeen very accessible when we have questions about our policies, and returns phone calls promptly. We have always found Jeff to be nothing but friendly, and extremely knowledgeable about all the products and services his office has to offer. We were so impressed with Jeff that we changed all of our policies (auto, home, renter's, life insurance) over to State Farm, under his care. We are continually impressed by his excellent service.

Greg was most helpful finding homeowner's insurance for me. He found me one that I can afford and…read morewill work with me by letting me pay monthly. It also has the coverage that I need. I am very satisfied and appreciative. I am happy to recommend.

From the owner: At Wallace Insurance Network, we believe in more than…read morepolicies; we believe in partnerships. Our journey began with a dedication to serving clients with integrity and excellence. Today, we boast a diverse portfolio of great clients who trust us with their most valuable assets. All new clients get a free 30 minute consultation with one of our licensed professionals.

I use Brian Jarrells Agency for my small cleaning business and I refer him as much as possible. He…read moreis very knowledgeable as an insurance agent and a great guy! His entire staff is very friendly and pleasant as well.

From the owner: Brian Jarrells Agency, LLC provides auto, home, life, and business insurance to all of Ohio,…read moreincluding South Lebanon, Maineville, and Morrow.

Warning! Do not use these people. Do not give them access to your bank account. They will make…read morewithdrawals without authorization and say they will look into it. Save yourself a lot of headaches.

From the owner: Since opening our doors in 1962, Wade Insurance has remained focused on one thing: people…read more We believe insurance isn’t just about paperwork and policies — it’s about peace of mind. That’s why we’ve built our reputation on personalized service, honest advice, and a deep commitment to our local community. As an independent agency, we represent numerous carriers — which means we work for you, not the insurance companies. Our goal is to find the best coverage at the most competitive price, tailored to your unique needs. In 2023, we proudly joined The Woodlands Financial Group (TWFG), one of the top 25 independent insurance agencies in the nation. This partnership allows us to bring our clients access to more carriers, better rates, and smarter tools — all while maintaining the same trusted team and hometown values we’ve always stood by. We’re here to help you navigate the big and small decisions in life, whether you’re buying your first home, expanding your business, or planning for retirement. No call centers. No runaround. Just real people who care — and coverage you can count on.