I have personally known Mike Yoakum for many years. As a woman, I can say, he has always treated…read moreme with nothing but respect. As a client the office has gone over and above many times. My late husband had Medicare supplemental policies through this agency. The agent came to our house, 20 miles away. Recently, my mortgage was sold and I received a notice from the new company saying I was out of compliance by not having hazard insurance. The notice is alarming, almost threatening, however, I knew all I needed to do was make a quick phone call to the agent and it would all be taken care of.

My Mother and brother have used Lighthouse for many years and extremely satisfied, Their agent Don…read moreCarpenter goes above and beyond servicing them and always in a timely manner. He has saved them money over the years and made excellent suggestions without sacrificing coverage. Glad he has them in their best interest for needs and coverage.

I had Insurance Assoc. for years but, being retired I need to find something cheaper. Cheaper…read moredoesn't necessarily mean better. Terry was very honest with me, and because of the rising costs of insurance, I needed to find the right one. But, all in all, I thing that I felt comfortable with Insurance Associates and didn't have to worry.

We have been with Terry McCarthy, Insurance Associates Agency, for over 20 years now- 3 different…read morehouses, multiple cars, etc.. We have had "average" claims over the years, nothing absolutely major, thank goodness. Anyway, Terry has ALWAYS been prompt to address our claim needs and facilitated in getting things fixed and back to normal ASAP. Insurance prices have always been competitive and overall we have been very happy through the years. He is honest and a nice person to work with and Always picks his phone up when you call. Great guy, great insurance.

The state farm agent I had insurance with for more than 20 years Retired a few months ago. Doug…read moreZeigler's office has handled my account and arranged insurance on a couple of vehicles since then. The office staff were all courteous, professional and pleasant to work with.

After hours calls you are always routed in the wrong direction, they screw up policies when you get…read morenew cars, happened twice in last two months, they do not work for their clients but of course take money and don't provide services thats in your package so beware, waited 7 hours for a tow after hours due to their not having enough contractors, and after hours customer service did not roll over right plan so waiting 4 days for rental car which i pay for in my plan, you have to wait until claims is ready to sign off on it, they get in no hurry, bad bad bad service

Have been with Greg and his staff at State Farm for 35 years, and they have been nothing short of…read morefantastic in all the time I have known them. I would highly recommend them to anyone especially compared to these new insurance companies you can't work face to face with when you have a problem! I have seen too many friends with that type of insurance that leaves them hanging when their in need, oh but I saved a few dollars, did you really not in the long run. So thanks Greg for being a great agent all these years whenever I needed you and when I didn't! Jackie Isaacs

Since the whole mess State Farm put me in I did switch offices and now have switched away from…read moreState Farm all together. However, this office continues to do shady things. Shawna wrote a review to counter me, not just once but now twice. Her other review was removed. Now she is using false names and profiles. She is an employee of this office. This is against yelp policy...but then again they have never been good with interpreting and following policies.

We have been with this agent for over 20 years!! When I read the negative review, I felt I had to…read morepost one of my own. Over the years, we've carried multiple cars and homeowners insurance. Tyrice and his staff have always been friendly and professional, and so helpful. From hail damage to cars and a roof, to minor fender benders, my calls and claims have always been handled promptly, and they work to keep rates as low as possible. They take time to explain everything so, even if I don't always like the answer, I understand everything. I'm probably the most particular person on the planet, and expect excellent customer service. Tyrice, Shawna, and Roxana are the best!

She is amazing and extremely knowledgeable. We got an unbeatable rate on whole life insurance and…read morerefer our family and friends.

DO NOT APPROACH! I was wrongly charged $8,000 for insuring homes I did not purchase. They did…read morenothing to fix the issue. All documented

I deal with Laura Wiedemann for my Auto and Home insurance. She is very informative and thorough…read morewhen discussing options for coverage. I can call for a simple question or a price quote for other polices and she is very responsive and quick to return a call and get you all the information needed. She gives you options and can explain every bit of the coverage available. I would highly recommend her for any of your insurance needs. I love working with her! Thank you so much!

I found this company because Dave Ramsey endorses them. They were the closest Ramsey-endorsed…read morecompany in my area. I was in the market for term life insurance and getting quotes for auto insurance to compare to my current rates. I was really disappointed by how I was served. I asked for specific death benefits for my term life insurance quotes and was given quotes that didn't have the same death benefit that I requested. In regard to auto coverage, they asked for a few basic pieces of information about my car, how much I drive, etc. but didn't ask me specific questions that were needed in order to meet my needs in terms of the coverage I was looking for. For example, I drive a very old car and it's obvious that I don't need collision coverage, but all 5 auto quotes included collision coverage in the quote. Not to mention their auto quotes were above many other places I've seen. I received these quotes via email. I never went in person to their physical location. Worst of all, I was put in a group email with over a dozen other folks looking for insurance quotes. The lady who worked there asked us all in the group email who was still interested in insurance quotes and who wasn't interested anymore so she could update her email list. Again, a GROUP email from an insurance company!?! I was really excited about this company at first because they are Dave Ramsey endorsed, but I will never do business with them.

I wanted to get some information about opening a retirement account. I listen to The Dave Ramsey…read moreShow and searched for an "Investing ELP". I was recommended Stevens Investment Group by the ELP program. I gave them a call and let them know that I did not have much money to invest to begin with, (less than $3,000), that was in another account. I talked to Mark Howie. We agreed to a face to face meeting date. I was told up front that our first meeting I would not be purchasing a product until we have talked and went over several options and that I understood what I was buying. Right away I liked this and went hand in hand with Dave Ramsey's "heart of a teacher" discussion. I already knew that I wanted to open a Roth IRA. Mark went over many different mutual funds with me. He seemed genuinely interested in my financial goals and I never once felt pushed or pressured to buy or commit to anything. At the end of our meeting Mark gave me Dave Ramsey's book "Financial Peace" which was a very nice gesture but as I had already read the book I did not take it. This first meeting was in September 2015. Since then I have had nothing but excellent communication from Mark and everyone else at Stevens that I have encountered. They also offer tax and insurance services. I have not used those so can't speak on the quality. But on the retirement investing side of things, I have had a great experience.