Alaina at Southtowns Medi is amazing! She gave me the best facial today and left my skin glowing…read more She takes the time to understand your skin goals and assess what your skin needs- plus she uses the best products. I highly recommend her!

I love the Southtowns Medi Spa! Brandi is a wonderful addition to the great staff there. She is…read moreexcellent at providing treatment, explaining procedures, evaluation of a good plan, education, and follow up. She has been involved in skin care for many years. I highly recommend Brandi for any care at this relaxing, professional, well organized, and clean office. Lynn

BUYER BEWARE - this vendor would not honor the Groupon I purchased for IPL laser facial. They told…read moreme because it was expired they had to "redeem" it to get payment from Groupon even though no service given. Now Groupon said it shows redeemed and provider said they never got payment. I am seeking a refund through Groupon and with this provider but let this be a cautionary note. I would not use this provider s what they did feels like fraud. I have logged complaints with BBB and Groupon and will be contacting the NY attorney general office to file a formal complaint. Go someplace that is a reputable service provider and steer clear of this one. They still are selling services through Groupon so watch out!

The owner, Maya, deleted my negative review on Google, which is prob why there are no negative…read morereviews on there, so I'm leaving my review here to let people be aware. I will post the photos of the very unprofessional response she left to my review and the appt confirmation I saw the reviews and gave this place a go, but I regret it. I had a bad experience and will NOT come back! There were people (her coworkers) walking in and out of the room during my appt, which was unprofessional and made me uncomfortable. She didn't ask me if it was okay or anything. I got a fibroblast done here with the owner, Maya, where I got permanent hypopigmentation spots on my face and dark burn marks from the pen she used. There are spots that are whiter or lighter than my skin, which means that my skin is depigmented and hypopigmented. She doesn't seem very skilled or knowledgeable with this treatment, so I don't recommend it here at all, even if it's cheaper than other places. Go to a professional like an NP or dermatologist for this treatment, or just don't do it at all. It just made my skin way worse. Now I have to spend so much money fixing this problem that may never leave It has caused me distress over my appearance since my skin got worse than when I came in and there's nothing that can fix it. When I left my review on Google, she told me that I had the wrong place. I've never been to her spa and to delete my review. When I updated it, she gave a very unprofessional response and said I'm not a real client. When people have a bad first experience somewhere, they don't feel comfortable returning, which is how I felt. I didn't feel comfortable reaching out or saying anything because of the way my appt was and the way I felt, and I didn't want to come back. And her reply definitely made me not want to reach out or disclose myself to her. Possibly fixing this issue I got from the fibroblast is something that is advanced and is best done by a health provider like a dermatologist, which is a fact I shared my personal experience and regret that I went here. I'm posting this again for other people to see that I personally don't recommend getting the fibroblast done here. The other treatments are probably fine, but fibroblast should be done by someone with nurse/doctor. Edit: the owner replied once again claiming I'm not a client and said I signed a consent form. This treatment was recommended by her and she reassured me it would work well with my skin and the reason my skin COMPLETELY dipigmented is because of her holding the pen in place too long and over and over in the same spot and constantly rubbing it afterwords with a qtip until it bled even though I told her to leave it so it's clearly due to her negligence and a lack of knowledge/skill issue because of the way in which she used it. Just the way she responds to her negative reviews speaks volumes on how she handles criticism. Any negative review is apparently not possible and everyone is a competitor. The way she responds makes you not even want to reach out. Very unprofessional. Do not recommend at all.

Carol knows her stuff. I've referred her to friends especially ones with teens that are…read moresuffering with acne. A derm will put a patient on medication but it takes a long time to see improvement but if you have someone like Carol caring for the problem with the medication improvement is quick in comparison.

I have been here for 6 yrs now and never looked better! Carol cares how you feel about your…read moreappearance and skin. Just give her a try and you will become a client for life. If I could only give more than 5 stars I would.

Got my puebes blasted off. Really good job. I will be back once my puebey salad grows back.read more

From the women at the front desk, my consultation with Kat, to my first treatment with Jillian my…read moreexperience was amazing. The office was clean and welcoming, the staff was kind, thorough and very knowledgeable. I will absolutely be recommending to friends, family and anyone who will listen.

If I could give this place ZERO stars I would! Went in for a consultation at 3:50pm. I don't…read morenormally write complaints but I was beyond disappointed and upset about me consultation and experience today with Dr. Sharf!I came in wanting information on a chin liposuction after thinking about it for quite some time. Laurie the nurse was very kind, however Dr. Sharf ran an hour behind in seeing me, and when he did come in to see me I felt completely disregarded. He spent no more than five minutes with me and seemed very irritated anytime I asked a question. He hardly went over what the procedure entailed and didn't explain any possible risks. I had also mentioned that I was looking to get other minor work done and he didn't even bother to address it. I get that it was the end of the day but surgery is still surgery! Doctors are supposed to make their client feel comfortable with the surgery. It is my face after all! So of course I am nervous. I was not made to feel at ease about the procedure in the slightest. After he finished his five minute consult he told me someone would get me the price and just walked out. I am beyond upset. I spent 80$ to have someone spend less than ten minutes with me and make me feel like I wasn't worth his time. This is completely unacceptable. I would not recommend this practice to anyone.

This place doesn't even warrant 1 star! I have gotten fillers and lips done many times by the best…read moreplastic surgeons. My experience in the past is that the plastic surgeon will actually listen to what you want and make suggestions...not look at you with a blank stare and not look at the picture of how you would like your lips to look. No personality at all... I should of left but I figured how can a plastic surg screw this up. I have never had my lips or fillers done the way he did it. #1 he injected Juvederm in the center of my lips on each side top and bottom and this is why they were completely uneven with lumps!!!!! Who does that?!?! #2 he just injected the fillers into my face in a blob. He said I should smooth the areas out over the next couple of days.......what?!? Outcome... two big lumps in between my eyes and painful, uneven lips and lumpy, lumps on my face where he injected and didn't fill the areas on my face that I requested. Do not go to this Place in Orchard park!!!!! I have no experience with the one in Buffalo other then dealing with the rude and not helpful at all office manager.. she wants me to drive 8 hrs to come back and see the doc who did this. I have sent pictures and nope not good enough. I wouldn't have this Doctor( the only Dr. who works in the Orchard park office) try to correct or touch my face ever again!!!!! Trust me DONT GO HERE!!!! Find a different more experience plastic surgeon. I do want to add that the receptionist was very professional and extremely polite.