O. M. G. !!!! all I have are two words: Lori. Sponable. when I entered Lori's bus all I expected…read morewas to get from point A to point B. I did not expect to meet both a friend for life and a role model all in one ride. did you know Lori got a perfect score on her SAT but ultimately decided it was an arbitrary test. talk about humble. Lori, thanks for everything you do. you make me a better me and I hope one day to make you a better you. also a good driver.

We booked a limo and a shuttle for a Wedding in Geneva, NY…read moreThe Limo driver had no idea where he was supposed to be and at what time. The shuttle driver was very nice, but she was not given my correct phone #, so she couldn't get a hold of me for the first 2 hours of the evening. At the end of the evening she was told to NOT make the last shuttle trip because it was 11:36---6 minutes past our slotted time. Fitzgerald Bros told her to not bring home the Bride and Groom and 22 other guests unless they were paid another $120. Earlier in the week, I was told we would be given a 30 minute grace period. The Sales Mgr was RUDE and inflexible, and would not refund the $120 I paid in cash---AFTER I pleaded with the driver to bring them back to the hotel. Will NEVER use this company again

I highly recommend this company. We used them for two days during our trip to the finger lakes. Our…read moredriver Marty was amazing!!! He was professional, personable, friendly, prompt and extremely knowledgeable. Marty really kept us on track and was on point with his brewery and winery recommendations based on our style. I will use this company when we go up again and recommend them to everyone! Very reliable company with great drivers!! Thank you PALS and Marty for helping us have the best weekend!!!!!

You want to hire a terrible car service? Then this one is for you!! After a vehicle malfunction…read morethey "might" give us a refund. The husband owner will not return phone calls and the wife will not make any decisions. What shysters. We all understand small businesses as our husbands either own or work for them but the customer service is extremely lacking here.

Deb was awesome!! 10/10 experience and would do again!!! Breweries were nice and deb would check in…read moreon us and make sure we were doing ok!

Used Crush for a bachelor party trip awhile back. We had the bus to ourselves, so was largely able…read moreto do what we wanted which was nice. Hit wineries, a distillery and a brewery which was nice. Driver (Darryl) was a very nice guy even if he forgot my name and started calling me 'Steve' halfway through. That was pretty funny for the guys even if it was at my expense. Bus had plenty of room too, and we stayed on schedule without it being overbearing or annoying. Price point was fair given this was a 1/2 day tour with food/alcohol included. Brewery and distillery options couldn't have been better. Wagner brewing makes one of the best examples of hefeweizens I've had anywhere. Really great tap room overlooking the lake as well. Got a cheese plate there which was packed like shit in to-go containers, which belied the really good array of cheese, meat and accoutrements it included. Finger Lakes distilling was shockingly good. Their repertoire of whiskeys, including aged options, different styles (ie: pot stilled, applejack) and experiment stuff (cannoli whiskey) was superb. Had whiskey infused cigars here too which were awesome. I bought a shit ton of stuff from their. Surprisingly, I wasn't as thrilled with the wineries. Zugibe was respectable but paled to others nearby like Thirsty Owl; what threw me off was that the reds were much better than the whites there. Food there was gyros, which was odd but oddly good at least. Belhurst was probably the worst single winery I've ever been to, with the worst wine I've tried. Wine had a soapy taste and was cloyingly sweet. Bartender was snotty, rattled off some canned crap she memorized that was largely irrelevant, and didn't really know anything about wine. Place was largely a freaking gift shop, so no clue why they thought this was a good addition. Would use these guys again as Darryl was a sweetheart, and maybe just direct them a bit more in terms of what we're looking for. I am 100% fine with the emphasis being on beer/liquor, however the groom-to-be was more of a wine person in this case. Very workable either way.

My cousins took me away for an early surprise 50th birthday weekend to Keuka Lake. I had never…read morebeen to the Finger Lakes before and was so excited. They surprised me on Day 2 with our own driver for the day. Spencer was AMAZING!!!! He is so knowledgeable about the area and the wineries and took us to the best places. He was so nice and accommodating and just a joy to be around. It was a shame he was our driver because he would've been a great addition to our girls trip to party with. Love love love Keuka Taxi and Spencer. My early bday surprise trip was a huge success and a lot of it was because of Spencer. We used the service where they drive YOUR car so we didn't have to rent a party bus; however, I do know they have those type of accommodations as well. I HIGHLY recommend Keuka Taxi AND Spencer. I have friends going to Seneca Lake the first weekend in November and have already given them Spencer's information to book.

What a great experience! Here's how it worked: I called Amanda to make a reservation for a…read morefour-hour wine tour (the minimum length available) and told her about the two wineries I'd already made reservations at. She said it usually takes one hour per winery so she suggested two others and we "finalized" the itinerary. By the time we got there, however, we'd found one other we wanted to visit. I didn't want to be "that customer," making last minute changes, but when Beth showed up and sized up my husband and me, she said she was about to suggest the very same change we were asking for. That's a perk I haven't seen in these reviews, but deserves to be highlighted: these drivers know the wineries well and know which ones fit which groups. Bachelor/ette parties? Experienced wine snobs? Nerds who aren't snobs but want to learn something? Beth knew exactly which wineries would be best for which client. We expected to learn something at the wineries, but didn't realize how much we'd learn from the driver! On top of that, Beth was just such a lovely person. Far beyond the basic minimum of transporting us safely, she also came in and fetched us from one of the wineries when we spent too long chatting with the staff there and were at risk of missing our next reservation. And she was a blast to talk to! We felt we'd made a friend by the end of the tour, and next time we're in the Finger Lakes, we'll ask for Beth by name, though I'd trust that Keuka Taxi has many such wonderful drivers. Thanks, Beth!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak