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    Ashley Manor - Evans 1

    5.0 (1 review)
    Open Open 24 hours

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    8 years ago

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    Crescent Cove Apartments

    Crescent Cove Apartments

    1.6
    (17 reviews)
    0.7 mi

    Okay the good: The office management is great at responding to request and conflict management…read more Maintenance is great as well and responds in a timely manner. My bad experience: I recently purchased a new vehicle and brought the vehicle home at 9pm. The following morning I discovered that my car had been towed for not having a permit. I understand needing a permit as it was in the lease but my anger comes from the fact that I did not have the opportunity to go to the office to receive a permit the following morning. After paying $250 to my new vehicle out of the compound they added insult to injury by charging $5 for a new permit. The office was unsympathetic and made a condescending remark about reviewing the lease.

    I have mixed feelings about my experience living at Crescent Cove Apartments…read more There have been some positive aspects. When our washer broke less than a year after moving in, maintenance eventually repaired it and management reimbursed us for the money we spent at the laundromat by crediting our rent. I appreciated that effort. However, the repair took approximately three weeks because they were waiting on a part. During that time, my husband and I had to haul laundry to a laundromat while juggling four jobs between us, caring for an autistic child, and raising a one-year-old. It created a significant hardship for our family. We also experienced an incident where our upstairs neighbors flooded their apartment. Water came into our unit and ran down a wall containing an electrical outlet. Fortunately, there was no lasting damage, but it was concerning while it was happening. Another ongoing concern has been excessive noise. There have been multiple occasions where loud music has continued late enough that we felt it was necessary to involve law enforcement. As a family with young children, including an autistic child, having a peaceful living environment is very important to us. We have also repeatedly dealt with the smell of marijuana entering our apartment from neighboring units. We have submitted multiple complaints because we are concerned about our children's exposure, but the issue has continued. One of my biggest frustrations has been the pool. It seems to be closed frequently for cleaning and maintenance during times residents are most likely to use it. For example, yesterday it was closed from 11:00 a.m. to 5:00 p.m., and today cleaning began at 5:00 p.m., right when many people are getting home from work and school. The pool access rules are also extremely restrictive. Residents must have a key card and wristbands. Even when wearing the required wristbands, residents cannot enter through the lobby and must go through the pool gate. The process feels unnecessarily complicated for paying residents. My most disappointing experience has been with the office staff. Francesca has repeatedly come across as dismissive, condescending, and unhelpful in my interactions with her. On one occasion, she stated she had called my husband with an update, but that was not our experience. I have also found it very difficult to speak directly with management, as calls do not seem to get transferred when requested. Overall, while I appreciate that some issues have been addressed when brought to management's attention, the recurring noise problems, persistent marijuana odor, maintenance concerns, pool accessibility issues, and customer service experience have made living here frustrating. Based on my experience, I would encourage prospective residents to carefully consider these factors before signing a lease.

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    Tender Care Pediatric Services & Medical Supply

    Tender Care Pediatric Services & Medical Supply

    5.0
    (3 reviews)
    15.9 mi

    Amazing customer service! They are so easy to work with and the product selection is top notch.read more

    Everyone at TenderCare has been such a joy to work with. I am so glad they decided to expand their…read moreservice to Colorado Springs because we had heard so many great things about them but until recently they didn't service our area. Now that they do we've switched and I understand why their families LOVE working with them. It's because TenderCare is a family operation and the families they serve are treated as family from day one. They have take a very frustrating part of my life - ordering medical supplies for my trach and vent dependent son, and made it so easy. There are less boxes coming in which means I have less porch pirate worries, everything is packed efficiently so my recycling isn't overwhelmed with boxes anymore, all of the supplies that get to us are exactly what I needed. I never feel like I can't call text or email my service people when I need something and they are so invested in solving problems for me. And that contact part of things, being able to email my service people whenever, is HUGE because I have toddlers, very mobile happy toddlers one of whom has a trach and vent and having that reassurance that they WILL get back to me the next day about whatever it is I thought of at 2am makes our life so much easier. Their problem solving skills are superb. I can call and say this is my issue that I need a solution for and they will help me work the problem until we have a functional solution for our family. A great example is our vent is table top and we were using a kids toy as an IV pole because again we are dealing with toddlers here who like to knock IV poles and equipment stands over just because they can. They had a solution for me immediately. TenderCare is just an absolute joy to work with.

    Ashley Manor - Evans 1 - assistedliving - Updated July 2026

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