Brandon at Levin mattress I'm Graham road in Stow, Ohio was is absolutely a people person,…read moreextremely kind, and patient . Took back the purple mattress that did not work for me and helped me find one that would !! I have dealt with other people there and I will only go back to Brandon from here on out... Robert Levin should be proud to have an associate like him And I did tell him that his parents should be proud to every such a nice son . Brandon if you get a chance to read this I thank you so much for all your help, Pam Knite

In my experience, mattress shopping is a bit of a chore.. you're walking into a blahhh mattress…read moreshop, with employees who hate their job and just want you to leave so they can get back to their Netflix show...NOT this store!!!!! You walk into a CLEAN, updated, awesome store. Employees who welcome you and smile. Giving good advice and asking what your needs are. Quick delivery options and great customer service! Shop here!!!!!

Lower prices we are not rich. Good selection but who could afford it. You can't service customers…read moreif they can't afford your product.

Fantastic local place. Great people. Great service. Easy to work with. I love Furniture Depot.read more

Discount mattresses straight from the warehouse. They deliver the same day. Locally owned discount…read moreshop.

There was only one rock bottom cheap mattress available--but there was was one. We had less than…read moreone hundred dollars to spend and Mattress Factory Outlet was able to help us. I was pretty sad-- if we had a little larger budget we would have been able to buy something pretty great. While I wiped the tears from my eyes, the man helping us said "you can bring it back and add more money to it and get something else." He had something at $199 that ticked all my boxes. We will be back with more money!

Completely unprofessional is an understatement. I cannot sleep on the mattress I was talked into,…read moreit's like sleeping on a box of rocks. I am finally getting some sleep - on my bedroom floor. I STILL have not heard back from the salesman concerning the $50 MANDATORY charge for set up - which the delivery children refused to do - about my refund. I will probably throw my side of the mattress (I purchased two twins) in our fire pit this spring and purchase from elsewhere. Even if you enter the store with a set budget and specific details on what you want, they will keep you there, going through every mattress, for as long as possible until you finally just give in. DO NOT WASTE YOUR TIME. There are plenty of other places selling mattresses in the area, including The Original Mattress factory (where I purchased for my daughters, and they love their's). AVOID THIS PLACE AT ALL COSTS.

The manager and staff were completely unprofessional and immature. Continued to play football…read morewhile we were looking for a mattress. Then they filled out a credit paper and decided to take it upon themselves to call the credit co. to get a possible increase and ok the approval without my knowledge. Now the credit co is just to blame as I wasn't aware and they should have asked to talk to me. A week later is when I found out this happened as I got a credit card in the mail and my credit dropped 75 points. I called the store and they just apologized and asked us to come back to store to make a purchase. NEVER!

Service was excellent he was knowledgable and professional and I did find what I wanted. I can't…read morespeak to value bc mattress manufacturers & marketing are extra tricky imo. I have bought from there twice.

Big kudos to Amos! He was super friendly, wonderful attitude and great patience! We asked very…read morepossible question about the many mattress models in the floor, tested them out and debated which one was right for us. Amos answered with good humor and even stayed almost 15 minutes after closing to make sure we understood and were happy. Although we normally shop online, Amos and his superb customer service reminds us why visiting the store is totally worthwhile!