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    Ashley Store

    3.3 (21 reviews)
    Closed 10:00 am - 9:00 pm

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    Mollie W.

    This place was exactly what I expected. Six sales people standing around at the front of the store chatting while I perused the entire perimeter looking for something in particular. I am not sure they even noticed I arrived or exited. The sales floor is really nice and has some really cool furniture that I couldn't afford, but it was the lack of attention for me that sent me on my way. Even if I had found what I was looking for I probably would have not bought it due to that experience alone.

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    8 months ago

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    Jessica O.

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    8 months ago

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    Jessica O.

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    11 months ago

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    10 months ago

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    2 years ago

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    Jessica O.

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    9 months ago

    Charles at Shawn rd was awesome! He was super helpful and knew his stuff. We finally got that sofa we've been wanting.

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    Jessica O.

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    11 months ago

    Chase was amazing! He took his time to explain everything and find what is best for our family.

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    Jessica O.

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    2 years ago

    Justin was fantastic! Very helpful. Helped us with exactly what we asked for and offered other benefits as well. Great experience.

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    I wanted to take a moment to commend Justin for the exceptional service he provided.

    Mentioned in 2 reviews

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    Gish's Furniture - Photo showing both pocket holes on this side have their screws hanging out and tearout from the holes, again improper installation.

    Gish's Furniture

    3.9(14 reviews)
    0.9 mi
    $$$

    I really wanted to love this set. Let me start by saying I am a woodworker, I have a small shop in…read moremy basement, so I appreciate craftsmanship and we currently have other amish furniture pieces in our house - its becoming harder and harder to find quality solid wood furniture these days. I have no problem spending the premium that solid wood furniture warrants. Myself being a woodworker, I probably pick up on things that the average person would not (or may not even care about). We paid, what I would consider, to be a high end price for a living room set - 1 coffee table, 3 end tables, and a 72" TV stand. When we got the pieces, I noticed there were pocket holes all over the place, with some screws exposed and a lot of chipout. I was extremely disappointed, I use pocket screws in some of my very low end projects, such as shop furniture or plywood cabinets. I have made some smaller nice pieces around the house and I would never consider using such low end joinery in nicer wood projects, let alone a $6k living room set (price before shipping, taxes, and guardsman protection)! In my opinion, a "craftsman" making very expensive living room furniture should be using higher quality joinery that is both stronger, and more professional. If you dont know what pocket screws are, google them and watch all the "amateur youtube woodworkers" who use them for lower level projects. This shouldnt be the joinery used on a $6k set (price not including tax and shipping or guardsman protection). Pocket holes have their place and are a much faster form of joinery, but are usually reserved for cabinets or other interior areas or can be filled/covered. I immediately sent a polite email to the store manager after receiving the set with photos. She never responded. A few weeks after the email I did receive a call from someone who left a message and was in operations but I was on vacation. I called that person back and left a message and have not received a return call. I emailed the store manager again, and still no response. As of the date of this review, it has been 7 weeks with no reply. So I feel I have been more than patient and have given them ample time to contact me back or reply to my emails. I started to google the set that I bought to see if others complained about the same thing. Thats when I started to notice other online amish furniture places selling the same set, at significantly lower cost than I paid. I finally found the original maker of my set, but it seems that there are a few amish "craftsman" shops which have a line of furniture they build, and then retail fronts and online stores sell their furniture. I was told by the salesperson that I was buying at the biggest discount the craftsman offered all throughout the year, which I believed at the time, but considering I found other online places and stores selling the same custom ordered pieces for significantly lower, I think I got sold a fib by a good salesperson. Overall, I paid mercedes benz pricing for a toyota corolla. I will likely continue to buy amish or solid wood furniture, but I now know that not all amish "craftsman" are equal and use lower end woodworker joinery in areas where my past amish furniture did not, so I will be sure to look for pocket screws and get clarification on the expectations for my pieces before placing any future orders. The photos attached show the exposed screws and wood tearout all my pieces suffered from. This is what I would expect from Wayfair/IKEA at 25% the price I paid. Before you buy anything from Gish's, google the set and compare pricing with the other dozen sellers who seem to sell the same exact set, with the same exact stain options, with the same exact wood options from the same exact "craftsmen". Some buyers may be perfectly fine with pocket screw construction, exposed screws, and wood tearout - I was not.

    Really top of the line furniture...superb quality, however, comes with a pricetag. Nonetheless,…read moreover the years we have purchased two corner cabinets and couldn't be happier. Our pieces were made in an Ohio Amish community. We chose the wood, style, feet, and stain...and of course, we are quite happy with the cabinets.The store has knowable and helpful employees and a huge showroom. It is near Andy Nelson's and the Amish market in the event you shop during lunch time.

    Photos
    Gish's Furniture - Another pocket screw sitting outside its hole and lots of tearout.

    Another pocket screw sitting outside its hole and lots of tearout.

    Gish's Furniture - Significant amount of wood tearout, its almost like they didnt sand this area at all.

    Significant amount of wood tearout, its almost like they didnt sand this area at all.

    Gish's Furniture - More tearout and wood cracking from an improperly installed pocket screw

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    More tearout and wood cracking from an improperly installed pocket screw

    Sofas Etc

    Sofas Etc

    4.3(32 reviews)
    8.9 mi
    $$$

    Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

    Went to them in late November 2025 as my current sofa came here as well and was happy with that…read morepurchase. Met with Karen who assisted me in my selections exactly for a sofa to my specs. Was given a contract, gave a deposit and said that it would be ready for delivery the second week in February. After two days into that week, I emailed her expecting her to call me to touch base about the order and learned that the sofa had not been done as the fabric I chose was not available. I expected a sales rep to have their management skills to be ahead of any potential problem as my contract is with Sofas Etc. and not Sherrill Furniture who is their agent making the furniture. After some back and forth, I was told that if I came in the store, I could pick out another fabric and was told that they would be "moving me to the head of the line above everyone else to get my softa within the next 6 weeks." While at the store, Karen called and spoke to the agent at Sherrill and learned that they just got the fabric in again and I could get the fabric of my choice. I said to Karen that I felt a little mismanaged in that there was no way I was receiving communication from anyone about the fabric. It was really Sofas Etc. that I had the contract with and obviously, no one was caring to communicate after I left the deposit. The Owner offered placating remarks and with my health compromised, I just wanted to go home and not deal with this kind of treatment. I left the store thinking that it was really coming and would be done in the beginning of April. I emailed Karen right after the beginning of April: "Another deadline missed?" in the subject line of my email and she then emailed me back saying they would look into it. The Owner emailed me exclaiming that they were having problems not getting communications with them. That Karen received messages that the fabric was there and also that it wasn't. I just felt abused and neither Karen nor the owners were taking any responsibility for the process at all. I didn't bother coming back to the store and told them to credit my deposit in full immediately. After all that, the Owner still insisted that perhaps he could offer a heavily discounted price if I would just let them try to get it done again. I just wanted the abuse of the whole process to be done and credit my account immediately. I have to put the onus onto Sofas Etc. as they had the contract with me and they should have been guiding and managing the process including all communications instead of operating from a "reactionary" process.

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    Sofas Etc
    Sofas Etc
    Sofas Etc

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    Benton & Buckley - Throw pillows,lighting,furniture and an Audubon

    Benton & Buckley

    3.4(5 reviews)
    1.2 mi

    This place is incredible. About a week ago, it was raining heavily. My phone screen had just…read moreshattered and I was freaking out (I didn't listen to my Dad and refused to get a proper case) and I had to call for a ride home. Murphy's law I guess. Its a great story now but when I dropped my phone I was in a lot of trouble. Nothing, and I mean nothing... no stores were open. Except this one place that still had its lights on. I walked up to the store and I was soaked from being out in the rain. The woman inside was closing up and I knocked on the door and when she saw me she immediately sprinted to the door to let me in. Thank goodness she was there. I never would have stumbled upon this brilliant shop BENTON and BUCKLEY had I been able to actually call for an Uber...so I do believe everything happens for a reason. If you already know of this place, then you know how lovely Deborah is to talk to. She has so many great stories and is truly passionate about her business (and her 3 dogs!). The store has amazing antiques and all sorts of great dinnerware and furniture, pillows and some really cool lamps. Not to mention she pretty much has a story about each item she sells. She's truly just a caring, brilliant and kind person. The owner immediately got me a towel (one of the brand new ones she sells by the way) and gave it me to dry off. She told me her name was Deborah and I explained my situation. She never once asked me to buy anything, even though I offered to buy something in order to use her phone. But Deborah only cared about helping me get home. More than that, she asked how my day was and we got to talking while I waited for a ride. No one picked up so she arranged for an Uber to take me home and paid for it. I am writing this review to say thank you. And I will be coming back often to support the store and I'm telling all of my friends about it. America needs more genuine, small business owners like Deborah and Benton and Buckley.

    Great addition to Antique Row in Cockeysville. They carry furniture, lighting, decor, rugs, china…read moreand crystal plus bed and bath. The store is interesting and funky with some serious furniture options.

    Photos
    Benton & Buckley - Equestrian Barware

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    Equestrian Barware

    Mattress Firm Cockeysville

    Mattress Firm Cockeysville

    3.8(10 reviews)
    2.7 mi

    I recently purchased a mattress frame and headboard from mattress firm only to be sent a headboard…read morewith plastic parts that break instantly. Mattress Firm is useless for getting replacement parts and had to go to Home Depot for metal replacement parts. Next time I'm going to a real furniture store.

    I recently moved and knew I wanted a new queen mattress and box spring for the new place. When I…read morewent into the store, I was immediately greeted by top salesmen Mike. He was so helpful in finding me the best deals possible and ultimately got the mattress, box spring and delivery all done within my budget. When it came time for the mattress to be delivered, the day before I received an automated call with my delivery time between 10:15 and 12:15. Imagine my surprise when at 8:30 I get a call saying they'll be there in ten. In trying to call them back, I did have some difficulty getting through to a representative as the store was not yet open. Finally after rushing home, I found the delivery men had waited. They were extremely helpful and carried the mattress up all the way to the third floor! Unfortunately the box spring did not fit up the narrow staircase so I declined delivery. I called up Mike and he was able to offer me a split box spring which I could pick up that same day. He even offered to drive it to me on his truck. I ended up going back to the store and we tied it to the roof of my car. No extra charge for the change up! I will recommend this mattress firm to anyone and everyone I know buying a mattress. Thank you so much Mike!! It's no surprise he's the top salesman with such excellent service!

    Photos
    Mattress Firm Cockeysville
    Mattress Firm Cockeysville
    Mattress Firm Cockeysville

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    Ashley Store - furniture - Updated May 2026

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