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    Ashley Store

    1.5 (107 reviews)
    Closed • 10:00 am - 9:00 pm

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    Jennifer B.

    Thank you so much, Denise! We sincerely appreciate your comment!

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    12 years ago

    Shipping was fast. Had a bit of issue with delivery but it was handled in a timely manner. Store associate was great!

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    Page 3 of 3

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    “He's got great costumer service skills and really knows how to make you feel comfortable during every step in the buying process.”

    Mentioned in 2 reviews

    Read more highlights

    La-Z-Boy Home Furnishings & Décor

    La-Z-Boy Home Furnishings & Décor

    1.0(6 reviews)
    0.6 mi

    I always had good products I purchased from Lazyboy, but not this time. I bought a love seat and…read moreoversized chair in 2019, and within 3 years the frame had broken on the loveseat Since they are supposed to have "lifetime" warranty ($100 each way to pick and deliver back, plus $175 per hour labor), I called to have it repaired. It has been six weeks since they picked it up, and there has been no contact from them about the status. I've called everyone I can think of to find some information, and NO ONE will tell me anything. In the meantime, I have nothing to sit on ( they wouldn't even leave me the cushions to sit on ) and this is my last resort to get something done. I will never buy another product from Lazyboy, and I encourage anyone else to think twice before shelling out hard earned money to just to be ignored.

    We recently purchased two recliners and a couch from the La-Z-Boy store in Midland, Tx. The…read moresalesman assured us that all of their was made in America at their factory. We paid in advance and waited several weeks for the furniture to be delivered. One of the recliners was rickety and uncomfortable (still is). After having it several months we saw the tag that said it was made for La-Z-Boy by a factory in Mexico. I called the store, and they referred me to customer service in Dallas. I called and I have never dealt with such a rude person. She interrupted, raised her voice, and refused to admit any wrong doing. She said the papers I signed showed that their furniture is also made in other countries. She finally screamed that they would pick it up, check it out, and if it was built to La-Z-Boy specs it was coming "right back to you." We arranged a pickup and later cancelled as the mental anguish was taking its toll on us. We are in our 70's. All in all their furniture is way overpriced and not the quality it once was. BUYER BEWARE!

    Ashley Store - furniture - Updated September 2026

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