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    Ashley Store

    2.1 (86 reviews)
    Open 10:00 am - 9:00 pm

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    Do not purchase from this store. Recently ordered a Tempur-Pedic mattress which unfortunately was not working out for my wife and I. Called to return the mattress as Tempur-Pedic has their 90 day sleep guarantee. This store said they do not honor Tempur-Pedic's guarantee and do not accept returns from any products delivered to the home. Called Tempur-Pedic and said there is nothing they can do to control individual store policy. No accommodations were made to make this purchase right. If you read the terms and policy online you find that you cannot return any mattress unless there is a defect or arrived damaged. If you don't like the mattress after sleeping on it once or multiple times too bad. I was led to believe in store to ensure to have a mattress protector on the mattress because returns were not possible if any damage occurred within the return policy but clearly this was a lie

    Allison E.

    The delivery window was 12:30 - 4:30, then during the 1st window it adjusted to 3:30 - 6:30...the truck finally arrived at 8pm. The driver was polite & respectful, the helper didn't even exit the truck until after I helped the driver unload, unbox & carry everything out onto my deck. After which the helper got out of the truck to ask if he could use my bathroom. My son had to dig through the packaging to find the hardware after they informed us "it was never shipped with the furniture". I then had to put everything together myself (it took 2 hours to put the chair & sofa together). After everything, I realize that one of the plastic feet are broken & the clips to hold the sectional together are missing. I'd appreciate a full refund of the $160 I paid for delivery & for the damaged/missing parts to be shipped to me as quickly as possible.

    Peeling 10 days after purchase, meaning it's not real leather, which we specifically asked.

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    16 years ago

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    14 years ago

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    11 years ago

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    Review Highlights - Ashley Store

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    Going Twice

    Going Twice

    4.3(32 reviews)
    1.3 mi
    $$

    I arrived today to pick up a couch I purchased last week. Shelly said there was no one to help me…read morewith it and suggested I come back later. I said I needed to pick it up now. She wordlessly put the hand trucks next to the couch and walked away. She made no effort to wrap/protect the furniture and acted thoroughly annoyed the entire time. There was never any indication I needed to make an appointment for a pickup. Will not be buying anything else from going twice.

    Highly recommend Going Twice - great experience start to finish!…read moreMy wife and I walked into Going Twice looking for sofa and loveseat for our living room. The staff greeted us right away, were super friendly, and never hovered - just the perfect balance. They explained that they could order upholstered furniture made by local North Carolina manufacturers in a variety of syles and fabrics. We spent a relaxed hour or so looking at floor models, picking out fabrics, and taking home some swatches. A day later (after measuring twice and holding swatches up to our walls a few times), we placed the order. The pieces were built and delivered on time and looked even better than we imagined - exactly what we wanted. Then, a few days after delivery, we noticed an awful creaking noise every time we sat on the loveseat. We called the store immediately. Initially they told us warranty issues go through the manufacturer, and honestly that's when things got frustrating. The manufacturer was painfully slow (borderline unresponsive) and weeks went by with almost no progress. That's when Susan at Going Twice stepped in and completely turned the situation around. Once we let the store know we were hitting dead-ended with the manufacturer, Susan took ownership. She stayed on top of them, pushed the claim through, and kept us updated the entire time. Yesterday the replacement loveseat arrived - it's gorgeous and (most importantly) 100% creak-free. Thank you, Susan, and the whole Going Twice team, for standing behind what you sell and taking such good care of your customers. You didn't have to go the extra mile, but you did, and we are so grateful. We'll absolutely be back for future furniture needs!

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    Going Twice
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    WFV Designs - Custom porch swing built by our owner and wood specialist! Various sizes available.

    WFV Designs

    5.0(2 reviews)
    3.7 mi

    I was referred to Tim @ WFV Designs, 186 N. Broad Street, Mooresville, NC, 704-231-0419, to have 3…read moreantique tables restored from the late 1800's. Tim is fabulous, and my tables are gorgeous!! I highly recommend his work and if you have anything you want restored, this is definitely the place to go! Tim also has a shop with the most beautifully restored furniture you have ever seen - this store is magical and is the perfect place to find that special gift with Christmas coming up soon! Don't forget birthday presents too!!! They are having an open house on Saturday, November 11, 2023, starting at 10 AM with food & beverages. PLEASE make time to stop in and see all the beautiful items they have. They also restock their store every week with new finds! When you walk in their store - you will definitely say WOW!!!!! Hoping to see you at the Open House!!!! Jean Clark

    If this store isn't full of the friendliest people on earth, I don't know what to say…read more It's farmhouse-not exactly our esthetic but we popped in and found a super bubbly and friendly salesperson who walked us through the store and talked about their design services. She introduced us to the furniture designers/creators and we got to see some live work in progress-they were also friendly and awesome! I have a small custom project and this will be my first place to discuss it once I've firmed it up a bit more. What a refreshing experience!!

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    Home decor, gifts and custom furniture!

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    Consignment LKN - P.S. I want this sofa (hopefully my husband will go for it)

    Consignment LKN

    3.4(22 reviews)
    3.6 mi
    $$

    This was one of the places I went when I was looking for a desk for my office…read more During Covid, desk and other office furniture have become hot items. They only had two when I went and neither one met my requirements for what I needed for my office. One of the hazards of shopping consignment stores in that you are limited by what people are willing to sell paired with the market demand. Kept looking and ended up ordering new and got lucky and got the first and only one on the Office Depot truck when it came in. Still if you are patient or you really have not figured out what you need, this couple be a good deal. Staff if very friendly and helpful and will to do anything they can to assist you in your search.

    We had reasonable success with the few things we consigned with this business. But when we were…read moregoing to take a few more items, we found the phone number "temporarily disconnected". Eventually, we drove by and found the store had been vacated. So despite what Google might return showing that the store is open, not so. As we had a few dollars owed to us for prior consignments, I attempted to track down the owner (Kayce C. Staehle). Turns out she has a law office in town. I called her office (704-625-6170) and was assured by her that the business was closed, that any consigned goods had been returned, and any monies owed had been paid. Well we were never notified of the business closure nor received any final payment. Perhaps the small $ amount due us just fell thru the cracks. I hope no-one else has the same situation

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    Consignment LKN
    Consignment LKN
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    Badcock Home Furniture &more

    Badcock Home Furniture &more

    2.0(4 reviews)
    2.7 mi

    We order a dining room table set and received it within a week. Great. It got delivered and it was…read moreput together HORRIBLY. We tried calling the store after delivery and got nothing so we went up there. The manager was rude and told us he "didn't need this". He was only willing to exchange the chairs. The problem was is the whole set needed to be replaced because the bolts were cross threaded and stripped so bad. After calling corporate and nobody wanted to help or replace it. We opted for a refund. I highly discourage you using Badcock in general.

    I went to the store in Mooresville N C In need to furnish a…read moreone bedroom apartment. We purchased $3,900 in furnishings. The sales person was very unprofessional. We felt like we were chasing after her, as she tried to get prices on furniture... I think she may have needed more training in how to use the computer. after purchasing living room furniture kitchen items bedroom items media center we had to wait almost two hours for her to write up the order!!!! We were promised delivery the following week we had to chase them down to get the date and time. the delivery went smoothly , only after several calls to the store and then I had to get the manager to follow up because the sales person did not. The two gentleman that came were exactly on time and extremely proficient. However the most important piece the couch was not there! Call the store spoke to the manager Luis and he told me that I would have it no later than Tuesday of the following week.. never got a phone call spent a couple of hours on Tuesday trying to find out when I would get it. Call the store back only to have Pam hang the phone up on me. Then I called the corporate office customer service. I was speaking to the person explaining to her how disappointed we were at the service of trying to get a date and time when we will receive the additional pieces. Customer service hung up and never called back!!!! Customer service is the number one priority for purchasing items I will never buy another thing in this store again. I am continuing to try but in vain I have gotten no calls back. I am now on hold for 22 minutes with a customer service. The commercial recording I am listening to on the phone says we make it easy to bring it all home!!! This is not the case at all!! so now I give up I will be driving down to the location where I purchased the furniture to speak once again to the manager. I was told at the time of purchase by Pam that all of the items would be coming boxed. When the furniture was delivered it was extremely Dusty and the glass top of the cocktail table was scratched. I did write this on the bill as I received a floor model. I was very explicit and asking her that I would be getting it in a box and she said absolutely. Now I have one with the scratch when I called back she said you knew you were getting a floor model. That is an absolute lie!!! I would not be purchasing furniture that would come damaged. if that were the case I would have expected to at least have the option of picking one from the floor that was not damaged. Nice furniture reasonably priced......Horrific customer service!!! I would not recommend using this furniture store.

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    Badcock Home Furniture &more
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    Ashley Store - furniture - Updated July 2026

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