Best 12 day experience for Elvis and for me! The daily pictures were wonderful reassuring me that…read moreElvis was well taken care of and had the attention during his personal time. I can't say enough about Jeanie and the staff for a wonderful experience while traveling. Thank you!

We arrived in Fairburn GA with our dogs to attend the Georgia Renaissance festival, but our dogs…read morewere out of sorts after the long drive, so we decided to board them instead of bringing them into the festival. Ivy Pet Resort was the only one to return our call. Bjorn and Astrid shared a kennel for two days and the night in-between and were happy campers the whole time. Price is completely reasonable. Service is ultra friendly. We wouldn't hesitate to rely on them again.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

Love the doctors and staff all very friendly but Dr Jones is my go to and she did all she could for…read moremy Scrappy we are forever grateful for all she has done for him

I have (had) been a long-term customer of Fayetteville Veterinary. Recently, they told me several…read moretimes that my dog's care plan was complete and suggested I enroll her in the next plan. The plans are meant to save you some money on medications, routine checkups and some major procedures. After joining the new plan, I noticed an additional charge for the previous plan. When I called them, they advised I was told incorrectly and still had one payment left on the prior plan. There was no attempt to take responsibility or make it right. A $59 charge lost them the new plan, future boarding, and a long-term customer. This completely changed my experience with this vet, and I advised them I wanted to cancel the new plan since I was still being charged for the old one. They charged me an additional $300 to cancel the new plan I had been on for two days. This vet is only about money. Whatever you do, don't fall for the monthly payment plans they offer. The "savings" are not worth it (and really don't save you at all since you still pay for medications) and they will do everything they can to squeeze as much out of you as possible.

Pierre goes there often. They are friendly and will call you when its time to pick up your fur…read morebaby.

dog is on e collar for their neglect toward my dog owner called and stated he was matted no sorry…read morejust explaining that he should be groomed 6-8 week like I give a f a had to take my dog to vet because groomer admitted she cut my dog wrong

I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

Always take such good care of my puppies. They love their daycare and boarding!! The vet team is…read moresuper attentive and takes the best care of my babies!!

I have had wonderful experiences with FAH doctors, techs, and receptionists. Unfortunately, my most…read morerecent experience with Dr. Sherri Ray - the owner, did not meet those expectations. -BACKGROUND- I have three dogs in my home that are all losing weight despite eating nearly triple the caloric intake for their weight, and drinking triple the amount that is necessary for their daily intake. I moved into a new place (an hour from my previous home) in February of last year, and have not changed anything with their routine. Their weight loss began about 2 months after my move. -THE INCIDENT- I have one dog that has had weight issues for her entire life. Instead of reviewing this dog's records that indicates a history of chronic wasting and a B12 deficiency, she jumped to the conclusion that I neglect my dog. After telling me that "these dogs need to be fed more", "this is borderline abuse", and "these dogs look like rescue dogs" - she rolled her eyes at me as I stumbled to give her a response due to the utter and complete shock I was in realizing what I was being accused of. I told her that I don't appreciate being accused of neglecting my pets, especially as someone who was a Vet Assistant for 8 years - She huffed, and told me "Well, what else could it be? You tell me!" - Most clients bring their pets to the vet for the DOCTOR to diagnose what could be wrong with their pets. -TLDR- Dr. Ray treats patients very "textbook" - if they don't fit the exact symptoms and criteria for a potential diagnosis, it's entirely out of the question. She did not offer to rerun a GI Panel on my dog, or run those levels on my dogs never checked. Bloodwork has only ever been run on ONE of my dogs in the year that I've been a client at FAH. She would rather berate you and leave you further questioning than create a working treatment plan for your pet. She also "whispers" behind closed doors to her techs and doctors about you! I have been very transparent with her about my financial situation, but am also willing to do whatever is needed for my pets - I have spent tens of thousands on their care throughout their lives. I won't dive in to the time they boarded for 3 days, and were covered in their own urine and feces at pick up - just like other 1 star reviews, that I unfortunately ignored. While she wants to believe my pets are neglected, they are going to be laughing at her - All while sitting on their personal goose feather couch, with heating pads, in their pajamas. I have tried to be patient and give the benefit of the doubt here, but I will collect my records and take my pets elsewhere after this.