Too rushed! Never has time. Allow customer to relax. Just got tired of atmosphere after 6 years.read more

She's not only an excellent hairstylist but she's a jewel of a woman! I have been getting my…read morehaircut by Karen for years and love every visit I have. She's tops!!! An excellent listener to what you say you want and a great advisor. One of the kindest people I know!!!

Always a 10/10 experience. Everyone here gets along so well and the salon itself is a total vibe…read more There's no competition btwn hairstylists and you can tell that everyone loves to work here. I've had my hair cut and colored by many of the stylists here and I've always been able to trust each hairdressers expertise.

While I have had relatively good experiences in the past at this salon, consistency has dropped off…read morewith my most recent experience. I want to flag that there doesn't seem to be a strong service recovery process in place here. My appointment was with a new stylist, Sierra, who was personable, but several important steps in styling my curly hair after the cut were missed. My sides were over-dried and left uneven, while my crown was still wet. Product application felt minimal, an afterthought, and I wasn't shown what was used during the styling process. After the appointment, I even needed to apply a deep conditioner at home because my hair felt dry from the excessive blow-drying. More broadly, there didn't seem to be much in the way of quality control or accountability to ensure customer satisfaction before leaving the chair. When I raised concerns, I was told the only option was to return to the same stylist for corrections. That approach doesn't feel workable when the issue involves multiple missed basics and a lack of trust in the initial service.

The vibe of the salon is comfortable and welcoming. Received a fantastic haircut. Will definitely…read morego to the same business again for a similar service.

Informative. I wanted to know information regarding a skilled stylist and I want to bring a picture…read moreof an attractive look

I have been going to RPS for over 3 years and have seen quite a few stylists over that time…read more They're all great and everyone's super friendly. I was so stoked when Skyler came back since she's the stylist I like to go to the most. RPS isn't cheap but I treat myself to it and every cut I get is well worth it. I always get compliments from people after I go. I also like reading the vintage comics in their waiting area. Just a nice place all around !!

A returning but disappointing experience…read more My appointment was canceled 15 minutes before it was scheduled to start because my stylist was sick. I was already on my way when I received the notice. I understand that illness happens, but a 15-minute heads-up is not acceptable. They offered to reschedule, which I appreciate, but made no attempt to compensate for the wasted trip and time. Better communication and some goodwill -- even a small discount on a future visit -- would have gone a long way.

Alright, so I got booked with a younger stylist who wasn't trained on men's service. I could tell…read moreshe was lost and I really should have hit eject before she started, but she made a mess of my hair. I didn't feel like seeing a 20 year old girl cry that evening though so I just paid and left with making a fuss. I'm still going to keep their star average up though because of how they handled it when i reached out after. I know the problem was the their booking system was configured wrong and matched me with someone who couldn't do it. They were nice, gave me a refund and it and promised to fix the software configuration. I wasn't going anywhere for the next couple weeks anyway. I'm sure the kid knows to just say "sorry, I can't do men's hair" next time. I don't have API access but trust her JSON object no longer returns 'mens' and they're not using XML for anything either. I'm not posting a photo of myself with a bad haircut but here's my dog Maya.

Katelyn did amazing with my hair! I have always been careful with my curls and it's rare to find…read morestylist that can handle curls and she was magical! I was a chocolate brown before. She was so receptive to what I was looking for and honest about the process. I wanted to go lighter and do a balayage. I have received so many compliments. I am really grateful of finding Katelyn!

If you're a woman, I would not recommend this stylist. I have wavy/curly hair and it was past my…read moreshoulders. I asked for a haircut that framed my face and was shoulder length. Unfortunately, Grace didn't know how to handle curly hair and she cut way too much. Also, my hair is all the same length (no facial framing). Sadly, I'll have to go elsewhere and pay again to get it fixed. Every other person who came in while I was there was male so I think she specializes in men - who seem to be happy with her services.

Grace was able to fit hubby in while I got my foils and look at the refresh! Grace cuts and…read morehighlights and colors my whole family from my 81 year old mom to my grown sons to me and my spouse

Amazing creative people who truly care and will work with you to make you feel your best. Love this…read morespot.

I thought I would try a new salon. And this one filled the bill nicely. Their apprentice, Nicole,…read moredid a great job washing my hair with a gentle touch --just what you want. She took the time to talk about what kind of cut I wanted She did a great job with a good blowout.

I got amazing hair cuts here for years!…read more I graduated from UNC Chapel Hill and that was years ago and I got my hair cut in Fayetteville NC and it was a chop. Not good for me and I believe Moshi moshi will fix this hair problem.

Fifteen years later, I moved back to Chapel Hill and so of course I went back to Catlin. My long,…read moremega fine hair was stress-ravaged, unflattering, and did nothing for me. I needed to change my life via my hair. A year ago, Catlin gave me a glorious shag that both literally and figuratively lifted weight off my shoulders, and every time I go back I leave thrilled with how my hair looks. Today I got color there for the first time, and I am just oozing delight. Better than I expect, every time!

Can't recommend this place enough! My hair looked absolutely amazing and the women there are…read morebadass. I've had Jessica and Jamie cut and color my hair multiple times, and each time I leave there so confident in how I look.

Neutral review because I cancelled my appointment due to price…read more I asked for a partial highlight and trim. When the calendar invite displayed what I'd be charged the total came out to be $400. Quite frankly, I find that appalling. I usually pay $120 for a full head of highlights, wash, cut, style and all. I strongly advise reviewing the pricing on their website prior to booking an appointment. My friends in NYC and DC don't pay this much to get their hair done.

I have had Jennifer Bell cut my hair for almost a decade. Her cuts are great, she is very skilled…read moreand really listens when you explain what you want. She recently moved her salon to a really fabulous space in the same parking lot as 5th Season plants. The space is amazing, there is ample parking and I felt moved to post a 5 star review!

This was my first visit to this lovely salon, I had a great haircut from Vivie and am looking…read moreforward to coming back