Stopped in to get a massage after a busy week of festivities. My cousin and I chose the combo…read moremassage was is listed as $59 but if you check in on Yelp, you can pay $55 for the service. The massage itself was decent and that's the only reason why I'm leaving the two stars up. It would've been a solid four stars for me, but I'm disappointed in a few things. Here are my reasons: 1) when we originally called, the lady who answered the phone said that the one hour massage was $50 and when we arrived -- she didn't honor it and kept saying that it was $60. Either way -- the prices were reasonable, but please honor what you quote over the phone before guests make the trip out to your establishment. 2) since there were only two masseuses working, every time the phone rang -- they would rotate to take the calls in the lobby. While that may be generally okay, they should've added an extra 5 minutes to the massage since they both stepped out at least 5 times each (my cuzzo and I were in the same massage room). The ladies stopped exactly on the hour so it basically made us lose a bit of massage time. We should get the full hour because that's what we paid for. 3) finally, this was a bit embarrassing to experience. We tipped accordingly to our experience and we're generous tippers. One of the ladies had the audacity to say "do you have more?" after we gave them their gratuity. Why would any professional ever ask that of a guest? I'm not going to tip $30 for a $55 massage in which we got ripped off on time anyway.

I found a Groupon for a 50 min massage but they were booked online for the day I wanted. I called…read moreand they were super accommodating and got me an appointment for that day. I went in and there was definitely a language barrier but the woman used google translate to let me know that the man who was supposed to do my massage was running late so she would start it. I didn't book with anyone particular so I didn't mind and she was great. About 35 minutes in, the male masseuse came in and finished the massage. I started a little before 3 and got out around 4:10. Most places would never do this for you! There was a hot stone treatment and warm towel at the end. Lollipops and water provided and a very comfortable bed. My only complaint is that I never turned over and my quads never got a massage but I didn't specifically ask for that so I can't blame them !

I follow one of my favorite masseuse to Izumi. She knows every knot and weak links on my body…read more She does a combination of deep tissue and relaxation which I love. This place is small, but clean. Be patient as English is limited but the massage is just awesome! Getting massage is like a hair cut, it takes a few times of communication before they get it right.

First time coming in as walking with my boyfriend and it was so soothing and relaxing. We did the…read morecouples full body message and it was magnificent and professional. They went all around the body with lotion targeting my back and shoulders and legs and arms and feet. Came around with hot rocks that was the perfect temperature targeting all those spots. And at the end even gave us a card to come back and the 10th visit is free. It was a great experience and will DEFINITELY come back again!

Clean, cozy ambiance, stellar service and hospitality...and can't beat the prices! Top tier…read moremassages.

I always come here with my mom, and the people here are so nice. They give the best massages and…read moreI'm always left satisfied. I look forward to a day off to come here and enjoy my day. Extremely calming and enjoying for anyone.

$30 for a 15 minute foot massage that was mediocre for my friend and I who were visiting from out…read moreof town. The two women working then DEMANDED tips, didn't have change, and then demanded that we gave the same exact tip to both of them. They couldn't have been more rude.

The real deal! Nothing but 5 stars for this place. The staff…read morewas kind and appreciative of our business and gave my boyfriend and I an amazing couples massage. For two athletes who have knots on knots our massage therapists were the real deal and gave plenty of attention to all our problem areas. ALSO- we were able to get our massages for 50% off through Groupon, so definitely go through their website to buy a voucher! Don't skip over this lively little spot downtown!

This place is truly amazing. I have had massages done at many many places over the years and this…read moreplace is my new favorite. The ambience and temperature was nice. The pressure and speed was great. And it was so relaxing. I decided to try this place out because I had to be in North Andover today. I live 20 minutes away but will absolutely be coming back. Pricing is as also very reasonable. Very happy to have discovered this place.

Was in the billerica erea last and seen this place on line . It turned out to be a great decision…read more Not sure of the womans name but the massage was fantastic. From my feet to my neck this girl worked hard . She never stopped I really felt so much better. Will definitely return soon.

I am thoroughly disappointed in my experience here. I called the night before to book a Combo…read moremassage (30 min foot and 30 min body). When I walked in today the woman was surprised I was there and could not understand what service I was there for even though I pointed to it on the menu a few times. After finally getting on the same page I was brought to a room with multiple chairs. She put my feet in a bucket and then massaged my arms and hands but only used lotion on my right arm and not my left which I found very odd and actually a bit painful. When it was time for the foot massage, she spent a lot of time massaging BONEY PARTS of my feet and legs. She spent a lot of time on my KNEES which I had to tell her multiple times to stop because it really hurt. She spent time on my shins and the tops of my feet and individual toes... I literally cannot stress enough how much time she spent on my knees... After all of that she only spent about 7 minutes per foot and did not even touch my heels which was the biggest reason for going in. After this she told me to follow her to a room which I'm assuming was for the body massage. She led me to the room, pointed to the bed, shut the curtain and left. I had no direction of what to do, and I didn't see a blanket or gown to be dressed or covered in so I decided to just not go through with the body portion of the massage. I went up to the desk asked if I could tip on the card and after about 5 minutes she presents a higher price than the menu showed so I tipped 18% (to compensate for the price difference) said thanks and left. She looked at the receipt and stared me down as I was walking to the parking lot. I would NOT recommend this facility for any service at all. My feet still hurt and now my knees hurt too.

Lorryn is great because she asks you questions and listens to you before the massage. I have so…read moremuch tension and stress in my back and shoulders that she was great with deep pressure. I could have been there for hours!

I continue to frequent this place because it is above par! Usually I get a medium pressure massage…read morebut decided to get a soft, relaxing massage yesterday. I never request any special but I've had Stephanie a few times now and she is simply amazing and truly feels passion in her work. This place is so tranquil from the moment you walk through the door through the moment you have your nice glass of lemon water before leaving. Truly a most warm, welcoming and serene experience that lingers ...

My aunt made an appointment for my uncle for a massage and I drove him there bc he is handicapped…read moreand I was helping her. We entered her massage spa and she immediately started yelling at us saying no, you don't have an appointment and we need to get out now. I asked her if I could seat him down first so we could talk bc he can't stand or walk very long bc he is handicapped, so I could talk to her and figure out the appointment. She just was so rude and kept yelling at us. Even tho we had the wrong place, I'd never consider ever going here bc she was the rudest and meanest person. Why would you yell at people instead of calmly just talking to us. I have never been greeted with such hostility. She never said hi, can I help you? She immediately was like no, get out. Unbelievable! 0 stars.

I often carry a lot of stress in my shoulders leading to bouts of pain and low energy. I've been to…read moreseveral of the local massage therapy offices around town and haven't found one I really liked until I came to this place. Before I would have to travel all the way to Andover to get the back relief I needed. Now I can travel down the road cause I found my favorite place. She was excellent and even though the conversation was short she knew where to work all from touch. I almost didn't have to give any directions and she worked out all my problem spots on her own. That's when I knew she was very good at her job. She just opened in the past year and I had put off going in for a visit and now I regret it because I could have found relief much sooner for all that stress and low energy that has been bogging me down. I definitely recommend anyone try this place. I was a walk in off the street and she was able to squeeze me in twenty minutes after walking in. And she has great hours and is open 7 days a week. She works very hard and the outcome is worth every penny. Her prices are very good too! Now my only worry is if I blabber on this place she'll get so busy I won't get a quick spot anymore. But she's definitely deserving of it for the expertise she's shown this far. 5 stars!