I was visiting a friend in Delaware and wanted to treat her with a massage. It was difficult to…read morebreathe in there because of the strong incense that was burning. Also, the rooms did not have doors and curtains separated the rooms from the hall. I was disrobing when someone just walked in the room. It was not quiet or peaceful. You could hear the phone ringing and other customers speaking. My friend and I were in the same room. My massage was literally painful, despite repeatedly informing the masseuse that it was too strong. I don't think she spoke English, but even if she didn't, my body language should have been a clue that I was in pain. She was using her elbows to massage me. My friend was enjoying her massage, so I dealt with it. I literally was crying with my face in the hole because of the pain. The next day, my back was severely bruised. It looked like I had been repeatedly struck by a 2x4. I am not a lightweight and I get regular massages in my hometown. I have never experienced anything so awful. My masseuse here was appalled when she saw the bruises on my back.

Very professional, warm and relaxing atmosphere. came for a couples massage. Clean and took great…read morecare of my wife and myself. can't wait to go back for a 90 minute session. would highly recommend! thank you Yuki !!!!

The massages are good. Full stop. The credit card fees are ridiculous unless they changed it. I…read morehad an hour massage and tipped 20% as always just took off for the huge Upcharges on credit. Then the woman started chortling in Chinese basically yelling at me I guess she wanted more of a tip. The tip was fine, then I leave and she's still koy yay oo ju adi ssf some Chinese mumbo jumbo no doubt talking trash on me. You lost me there. To be fair bring cash and avoid the problem, but still doesn't sit well when they were so rude to me

I rarely make reviews but I need to tell everyone beware of this place…read more I went a couple times massage was good but always interruptions, phone calls and answering doors. I figured I would give it one more try. I scheduled a massage for 2 people at 2 in the afternoon for a 7:30 Appointment. When we arrived they said they only have a half hour. But we made a appointment. They massaged for 20 minutes then ended our massage because they had another client. During the massage they took several phone calls and kept leaving the room every time someone rang the door bell This place is beyond unprofessional. They waisted my drive time there and really made it a below level experience.

Great massage nice people that work here. not sure what else I can say. They're making me type at…read moreleast 85 characters so this is me complying with them, but no, this place is good. I would recommend it in a

First of all, my review is based solely on service not services. They should take walk ins welcome…read moreof the front door. I walked in early, 10am, on a friday. I wanted a combo massage and reflexology but I also wanted to see if their prices in person were different than those listed online...they had. As soon as I walked in, one lady poked her head out of a massage room to say, "we're busy." I asked if I could book an appointment. Another lady poked her head out of another massage room to say, "come back at 5." So two massages were interrupted because there is no front desk attendant. Not good but I came back at 5 as requested. Mind you, a snow/ice storm had just begun. The same woman poked her head out, once again, as soon as she heard the door open to exclaim, "we're busy." Enough said!! I pray they stay busy but I won't be adding to the clientele. On to the next.

I enjoyed my massage, however I didn't know they were busted for illegal offerings! I wasn't asked…read moreif I wanted anything extra .

I was so disappointed with the customer service and my actual massage here. Over the course of two…read moredays, I tried to get a massage and was constantly told they were busy. I called and came in person four times and they turned me away. Honestly, I simply though they were truly busy and didn't think anything of it. Last Saturday, after calling and coming in, in person and turned away, I decided to come back, sit and wait. Once they noted my persistence, they agreed to see me but only for half an hour. They said they had appointments coming in. I was adamant about getting an hour massage but they said they could only fit me in for half an hour and double the price! That's when I realized they probably didn't want to service me due to the color of my skin and I was infuriated. Eventually I got a lousy hour massage. It wasn't a shiatsu massage like I had asked for. They also had me pay before my services, something that is not customary. This is a racist establishment that clearly doesn't feel comfortable servicing black people. I got my money back through my credit card company and I will never step foot here again.

A very relaxing experience…read more With an abundant supply of arthritic and other complaints, I went to A Balanced Life Massage today seeking some relief. I also have had numerous surgeries after a dissolute life with HS and college athletics and, to be frank, I was hurting. After an hour, I left feeling drained and a bit like one of what I call "puddle" puppies who look so relaxed as to have been poured into a melting heap. I was fixing my thoughts on a nap before dinner. After awaking, I felt that familiar warmth and relaxation that one frequently gets from a good massage, in the hands of a practiced professional. The facility was inviting and clean and the whole experience was very rewarding and satisfying. I would rate the overall experience as being one of the top five massages that I have received in about six different countries. I would grade the experience with a B+/A- and it was very well worth the cost which, in this case, involved a Groupon.

Jermaine is a magician with his hands. Whether it's the stress or soreness, he can knead it out…read morewith his magic hands.

I stopped by there on Tues or Wed, and there's a girl named Sophia. She has lousy service and asks…read morefor more $$$ but does not provide Massage services. She is one of the lousiest services I ever seen. I've been there often, she asks if she can provide sex, a happy ending, and she can take off her bra for more $$$. This is NOT a Massage Place, and this is a Sex and happy ending place. I do NOT recommend going to this place.

Yesterday was my first time at KC spa for a 60min massage and let me tell you IT WAS THE BEST…read moreMASSAGE IVE EVER RECEIVED !!!!!!!! I've went to 5 diffrent places and I've never felt the type of relief I got here. I felt like congestion in my face because of all the relief. It's hard to explain but I felt like there was fluid just built up in my body from stress and I felt it all get pushed out and that's why I felt like it made me feel congested but in a really good way. I did feel a little weird when my massage therapist stepped out the room 2 times but it was because she was getting the warm oil and hot stones. She didn't speak English to well but we still could communicate básics. It didn't matter though because she understood my body and knew exactly how to massage the knots out of my body. WOW BEST EXPERIENCE EVER!! I'm for sure going back and recommending to everyone !! HIGHLY RECOMMEND ! Please go and treat your body ! Also after I got home I took a warm bath and I stretched in there when I heard my hip like pop into place. I don't know but it was one of the best feelings ever. Absolutely loved it here and will be a customer forever.

One of the best massages i ever got in my life. Take it seriously and remember to breathe! The…read morestaff were AMAZING and fit me in so last minute when i needed it the most. Amazing technique. True professionals. Thank you.

an extremely satisfying and much needed deep tissue massage! a perfect amount of pressure (i asked…read morefor it heavier/firmer, since i regularly get deep tissue) and she rubbed out so many knots in my shoulders. the hot stone and oils were very relaxing and everyone was very kind. highly recommend!

From the moment I entered the massage room, I knew it was going to be a relaxing, peaceful and…read morerestorative experience. It smelled sensational: there were diffusers in two corners of the room, the lighting was dim and scented candles were lit. I really enjoyed my massage with Julie the owner of the studio. She was friendly, informative and welcoming. She asked me questions about myself and gave me an opportunity to ask her questions too, prior to the massage. A foot treatment was part of the package, which I had first. It was warm foot soak with a wonderfully scented bath bomb, foot scrub and foot massage afterwards. Then I had a full body massage for 90 minutes-90 of the most blissful minutes I can remember ever having during a massage. The massage bed had a warming element to it, zen music was playing...It. Was. perfect. I'll definitely be back!

Facility: cozy, clean, young "spa" chic…read more STAIRS. This business is NOT recommended if you cannot navigate narrow stairs easily. Therapist: I don't remember his name but he claims to "know everyone" in the myofascial release massage community, was trained by some MFR guru, etc. I am always skeptical of people who have to roll out their resume, complete with name dropping, before starting the massage. When it comes to massage, your credentials apparently do not sync up with your actual skills on the table. Experience: lackluster rub down that was overshadowed with constant interrogation about my professional background. I apparently knew too much medical terminology and anatomy and this upset him. It upset him enough that he wouldn't shut up or stop trying to pry personal information from me during the massage instead of focusing on my chief complaints. For someone with ALL the education he said he had, I expected better skills and manners. It was an expensive disappointment. Miscellaneous: it's a tiny townhouse converted over to be a "studio" so you can hear everything. Including this character talking trash about me to the receptionist downstairs after the massage like a middle school adolescent. The fact that I didn't curse him out for being such a rotten massage AND trashing me to a stranger (to me) still amazes me. Recommendation: see someone else if you want myofascial release, or a male therapist. I don't know how the girls skills are but if he is the kind of male therapist they feel comfortable working with, I am sure their skills are on par with his. It's Delaware and it seems to have a huge problem with poorly trained and barely skilled massage therapists. If you just want a relaxation massage, then you wouldn't notice the things I do so ignore my reviews, they won't change anything for you.