April2023: 5: I would recommend this store location and these workers. I was visiting my parents in…read morethis area at the hospital. I decided to walk around the immediate area but came upon this location. Each of the individuals I encountered on this visit were friendly and capable. I decided to check out the new arrivals and the clearance area since they had a sign posted online about the deals. I also need two or three new shirts since my old ones were pretty stinky and old. I selected a pair of shoes and four shirts while I was in the store.

I hate going to athletic stores. While I love athletic gear, going to a retail store is about as…read moremuch fun as exfoliating with cactus needles. I swear, every store in Boston feels like the staff are doing you a favor, and walk around like lethargic former crack addicts on the last leg of withdrawal. You do get the occasional happy girl behind the counter at Nike on Newbury, but everyone else is pure molasses. Then I walked into Under Armour at the Pru, and everything changed. First, that ginormous torso with the Patriots t-shirt is just plain cool, but it gets better. I honestly felt like I was in Lululemon or Kit & Ace, where staff really engage you. I walked in there originally looking for sweatpants, but staff were so engaging that I walked out with 4 different types, and to this day, love every one of them. I'm hoping this isn't just new store enthusiasm, and really want to enjoy coming back in the future. For now though, this is the only sports retail store I look forward to on future shopping trips, and as always, their products are top notch. Keep it up!

I've had good experiences here…read more Occasionally with promotions i can find some club fleece joggers for cheap, scored a celtic green pair for $15 before. Also for sneakers there's always deals to be had the latest for me was 40% off tag price. Scored some Lebron witness 7s for $36. That's a steal, super comfy. The staff took care of everyone in line during checkout even tho it was passed the closing time. There was a return we had to from a bday gift for a family member which we lost the actual receipt for and didn't scan our snkrs / nike + app on purchase. We got credit on a GC and used that toward a pair of sneakers for little sis' bday! Manager is cool, didn't get his name but he always there when we are. Bless and glad nike factory close by!

Very helpful full good store the people working there are nice price really cheap they are really…read morehelpful love there

What a beautiful store right under the New Balance HQ. It's massive with all New Balance shoes and…read moreapparel as well as places to sit, fancy fitting rooms, and shoes from American athletes on display. It's inspiring!

This flagship new balance store is pretty big and it is conveniently located by the NB…read moreheadquarters and the NB track! It has a variety of sneakers and clothes. The staff are helpful. Just the location is a bit out of the way. Easiest way to get here is by the commuter rail going to the boston landing stop and then walking a block or so.

The store is great but just a warning do not ever purchase a gift card online. I placed an order…read moreonline on Dec 7th and never received it. Had to call twice and both times spent 20 mins on the phone with AI bots followed by a representative who was very difficult to hear or understand and kept putting me on hold before telling me I should wait another week. By Dec 24th I asked for a refund and am still unsure that I will get one as I never received any email confirmation of the promised refund. Just a major waste of my time and energy.

2020 Pandemic Review…read more Thank you, DSW, for realizing that not all your customers feel comfortable to step indoors just yet while the pandemic is in full swing (there is currently an estimated over 90,000 active covid cases in our state at this very moment). Thank you for obtaining permission for your customers to pull over into the fire lane to do curbside pick up and returns. Thank you also for extending your return policy. Not ready to hand over the 5th star cause of my general past in-person experience at this location. Although it has now been about a year since I've stepped through your doors, historically, I couldn't help but be aware of how messy your aisles often were. Yes, your customers should have returned the shoes to the appropriate shelves when they were done with checking them out, but unfortunately not everyone plays the part of a responsible adult when out in public. So it would be nice to be able to spot a staffer here or there organizing or restocking sometimes, instead of primarily only being able to locate your workers over by the registers.

Great Lululemon location, has a good selection of men's & women's apparel…read more Sale rack is always full of great finds for reduced prices. Find that they have more items available on their sale rack compared to other nearby locations. Pretty large store located in Derby St shops, right off the highway. Love shopping here!! Plenty of parking.

Like this location, plenty of parking in derby with so many other stores to pop into…read more Store was clean, displays were nice so the flow of the space felt open. (Most shops do have similar layout). It was a quiet Monday night whilst waiting for our table to be ready for dinner. Looked around and they had the new colors dropped, ended up with the lady grabbing some more headbands as her other ones were getting old or lost haha. Staff were nice, didn't stay in the store that long but enjoyed this location. Clearance rack in the back left of the shop with some deals to be had for women's lines.

I went there to use their free foot scanning machine. The machine showed that I had been wearing…read moresneakers that were too small and were causing me pain in my bunion. The young guy who worked there was extremely helpful and I tried on some shoes there, but they didn't really have any pickleball sneakers, so I told him I was going to get some on Amazon. He never pressured me to buy anything and was very gracious in letting me use the machine and trying to help me.

If I could give zero stars I would. Who's managing this place because it looks nothing like it did…read morea couple of years ago. I went in to look at shoes, waited for what seemed like an eternity before someone working there even acknowledged me, and then left because their inventory of shoes is slim to none. The place looks like they work on a shoestring budget. Skip it and go elsewhere.

The sales associates are rude and couldn't be bothered assisting with a shoe purchase. Maybe…read morecustomer service training and how to look up, make eye contact with customers, and a personality would help. I ended up leaving and purchasing elsewhere. Absoloutley terrible customer service.

The prices are cool, the staff is cute and helpful. Got 3 mens sweatshirts for around $110. I don't…read morecome often because its far from my house, but I always find something when I do come.

Today I visited your store w/my 2 year old granddaughter. I've NEVER been interested in Crocs or…read morebought my own sons any. But, I thought they would be fun for her. Walking in to this store was overwhelming to say the least. After about 5 min we almost walked right back out. I decided to ask for help. Along comes Indira to save the day!!! She helped fit my granddaughter & answered a few questions. We finally picked out the perfect pair. Then I decided we needed to bedazzle them w/a couple of accessories. Indira then actually put the charms on the shoes for us!!!!! We left the store w/a perfect pair!! We will definitely be back. Thank you again, Indira... we couldn't do it without you!!! :)

Yasss, even when traveling, im always on the hunt for a Crocs deal. I was shocked upon entering…read morethat I got greeted! That doesn't happen in Maryland. They have a small yet cool little store. I saw some cool colors that's not available in my city. A friendly employee tried to get my Crocs in my size, but no successful. However they had a mystery bag sale, with the Jibbitzs, you know the charm things you put on your Crocs. Welp, I'll definitely come back to this location when im im Boston.