One of my outlet stops today. While the prices weren't exactly great, they were some deals. Didn't have any problems with staff or anything and I don't really understand the mixed reviews. If your expectations are realistic, then you should be happy here. You're probably not going to score any big deals or scores but its still worth checking out. read more

Bough a lot of hiking jackets here as gifts for various people. The deals were good, I must say. Overall, will definitely drop by again. Well worth the trip coming to this outlet. Highly recommend! read more

I was given a coupon for $25 that I used online and was given a confirmation and re riot date only to learn the coupon was not useable even though it was not expired and the web site let me order product. Do not buy anything and expect a coupon that works with Columbia!!! read more

Outlets aren't what they used to be. The prices here are essentially full price with a few cheap clothing items throughout the store.

I was just walking into the store when a young man with a hoodie and a baseball cap with no name tag or ID told me he couldn't let me and was kicking everyone out. He literally had his arms up blocking me and my child right at the door. I asked why and he said they were closing. I asked why. He said he had no idea. Poorest customer service I have ever seen! read more

Reminds me of a smaller and more "controlled" version of LL Bean. Gotta tell you, out of the many stores I visited while at the Wrentham Outlets, this was by far, the best find for me. And if you like Columbia, this is the only store in Massachusetts so you better make sure to stop here if you are the outlets. Now before getting to all the great stuff about this place, I do agree with the other review. The store isn't ginormous, and definitely has more in it than any ordinary shopper that cares about having space would. It can be claustrophobic, especially with how busy it gets, and be just more than one would prefer. That being said, getting the great deals and outstanding variety overthrows the fact that it's cramped. So much more variety in both sizes and styles of sweatshirts, vests, jackets, even hats, backpacks, and everything in-between than the normal Columbia section at any Marshalls or TJ Maxx. And get this, they still charge the same LOW prices you'll find at any TJ or Marshalls. Tons of sizes, colors, and not much "out-of-style" stuff. Staff are friendly and helpful when you need them. Sign up for the rewards program for extra coupons and if you're part of AAA, save 10% on every purchase over $25. Definitely one of my favorite "gems" at the Wrentham Outlets. Highly suggested. read more

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The prices are very good but it is hard to get around because the way it is set up. The checkout line is in the middle which blocks free passage. Was impressed with selection. read more

Columbia Factory Store - Sports Wear Near Me - Wrentham, Massachusetts

Worst experience ever at the wrentham outlets. The sales associate named Hillary smug attitude was a bummer. My wife had a sealed bottle of water in her purse, and in Hillary's world, that is apparently the equivalent of an open vat of acid. She quickly escorted my wife to the door with a smug satisfaction of her "power". We all left in protest and Hillary was pleased. I understand retail is not easy, but treating a customer with respect is easy. read more

I came in to buy snowboots for my boys and had the nicest employee helping me. He really went above and beyond to help me find what we needed. Being new to the North, I had no idea what type of shoes we needed for the changing weather. This man measured both of my sons' feet, helped me pick out the boots, and even helped me to try them on my 1 year olds' feet. I have never had anyone in an outlet store go so above and beyond. read more

I hadn't been to the Wrentham Outlets in years. I went to Under Armour, Burton and then Columbia. Columbia has the largest selection of jackets and ski pants. The staff was so helpful. They helped me choose the best ski jacket. I ended up returning it after I found out my roommate had just bought the same one. But my return was easy. I found an even better jacket! Thank you for your amazing customer service. I will continue to shop here for all my winter gear! I have already recommended this store to several of my friends. Great store. read more

Went to the store located at the premium outlet in Wrentham, MA. I was trying to exchange a defective pair of sneakers and was met with a nasty attitude by the the supervisor named Maria. After she finally agreed to let me pick a replacement pair she proceeded to bad mouth me to a fellow employee. I ended up leaving the shoes there and going to the Sketchers store a few doors down, which was a night and day difference as far as customer service goes. I would not recommend shopping at that store as once a purchase is made they become hell-bent on stiffing you with an item regardless of any defect or quality issues. read more

I am completely appalled with the unprofessional sales staff at this location. My family member went shopping at the Wrentham outlets in MA and stopped into the Columbia Store looking for a new jacket. She asked the sales woman if the store carried plus sized jackets. The sales person then announced over their walkie-talkie which was turned up so that anyone standing near a person carrying one could hear, that a customer was looking for plus size and had an extremely judgmental and unprofessional tone. After my family member was given the run around and completely humiliated as the sales staff made a spectacle of the situation, the sales staff member made a rude comment of 'You're better off shopping online for that kind of stuff'. Now let me please note that my family member was simply looking for a 2X sized jacket. The fact that the sales staff at this store humiliated her in front of a crowd is unprofessional and discriminating. I placed a call to the store manager who offered an apology and tried to 'see what they could do for us'. I rejected any offer of a discount or what not because our family will no longer step foot in this store ever again. These people need to grow up and learn how to treat customers regardless of size. read more