I got referred to by a good friend of mine to Best Service Garage Door in Sumner. After speaking…read moreover the phone to a very friendly lady she recommended that we get serviced on right away and they were able to send a technician the same day from 2 p.m. to 4 pm. The technician was able to come through on time and he was very polite and caring. The job took less than an hour to fix and my garage door looks wonderful. They were able to add new tracks and even the sensors to make them work well. Unlike before the garage door with just come half way down and lift back up now it opens and closes perfectly. So thankful I called you guys and will definitely use your service again in the future.

Our garage door spring broke at 11pm last night and it was mighty frustrating. Our landlord called…read morethese guys and from the time the landlord called to when the project was completely finished was less than 3hrs. The technician Robert was prompt, clean and impressive. He isn't much of a talker but he did his job amazingly. It was nice to see him pull up in a late-model truck with company logos on it rather than so many vendors we have used showing up in what looks like a junk vehicle. I can't comment on price since it was billed directly to our landlord but the service was AMAZING.

I had a garage door problem and found Garage Door Repair by googling it. I was surprised and…read moredelighted when Dimitri himself showed up not 20 minutes later! He knew immediately how to fix the problem, did so with perfection, and even added a few other things to stabilize the garage door. I highly recommend him.

BEST EVER! Dmytro answered his phone right away close to 4pm and was at my house same day! Very…read moreresponsive, very honest. Diagnosed worn gears in a 22 year old opener, and less than an hour installed a new opener with outside keypad & WiFi! I can open & close my garage door from anywhere in the world! Great prices! Upgraded my rollers, everything is so quiet now! Even lubricated my springs and hinges! I wish he repaired everything, I'd hire him for everything! He specializes in garage doors & openers. I've never been so impressed by a company before! Call them today, you will be glad you did!!

Wow! My power went out and i messed up my garage door by manually opening it and then pulling my…read morecar through. I busted a cable, bent the door, busted some rollers. I ended up closing the door manually and couldn't get it back open. It was 11pm. I was in a panic. The power came back on at 1am. I called around to find help and all these 24/7 places didn't answer. Steadfast did. He was polite and even said if the door is closed your cars are safe and you could save money by doing it in the AM. I shared that my wife needed to get to work in the AM and needs to leave by 6am. He said on the we can have a tech over in 30 mins. They showed up in 40 mins (I could care less that he was 10 mins past the stated time). Their response time was amazing and their prompt emergency service was off the chart. Now let's talk about the friendly tech that did show up! He explained everything up front about the service charge (as did the gentleman that answers the phone). He listed out the parts and labor. Explained the cables came in a pair (even though I just needed 1). He is just started on the repair and I am so happy with the service I am writing the review at 2:24AM. I did some decent damage and it's late night. Charge is going to over $1k but this kind of service, these guys are more than well worth it even on reg call. These days service like this does not exist anymore, except at this place! Steadfast... you have a client for life! Thank you for saving my butt and keeping my out of the dog house! Happy wife, happy life! Thank you again and when I get this techs name I will add it. To the owner, this gentlemen is outstanding and I would hire this guy at our company or any together company based on his work ethic and customer service. Upon meeting him I already trusted him. You have a great team member and kudos to you in hiring in him! Bravo to you all!

A bit of a bummer. I called Steve looking for a quote to upgrade my garage door. I sent him…read morepictures and measurements so that he could do a quick assesment remotely and he could not provide a reasonable assessment.

We've used Steve for years to replace springs and just now for a brand new opener. Very reasonable…read moreprice as well. He was as always very helpful and timely, new opener works great. Thanks Steve!

Tried to schedule two different appointments for them to come out and give an estimate to fix my…read moregarage door. $40 fee for them to come out and give an estimate - each time I was given a time frame for them to arrive, the time frame passed, and no one showed up. When I called back when they missed the first appointment they told me that they rescheduled me for the next day - when I wouldn't be home - without so much as a call to me. The second time, they pulled the same thing - no show, then when I call they say they rescheduled me for another day and time. Guess I'll call a different company - I don't appreciate having my time wasted with zero communication. Fortunately there are plenty of garage repair companies in the area to choose from!

I got a call back from Richard from Discount Garage Door Service after looking on Angie's list or…read morehome advisor for someone to replace my spring on my garage door that busted. He called me right back and scheduled an appointment for that same day, actually came within 2 hours. The quote I got was given was better than the 2 I got the day before. Cancelled the previous appointment I had set because come on saving me money and available much sooner was a no-brainer. Richard came out replaced my spring did some cosmetic repair to my little broken door and gave me another discount for using Home Advisor. Came out cheaper than the original quote he gave me. I'd recommend them to anyone who ask and I'd definitely would use them again. They really try to help people save money. Again thank you Richard.

I needed a door replaced and am beyond grateful that I found Eugene. I own an Airbnb and…read moreunfortunately, one of my guests had damaged my closet door, and I was needing it to get replaced as soon as possible. I requested a few bids through Yelp, and not only did Eugene respond within minutes. He was able to come out to give me an estimate the same day. From the beginning, he was extremely professional, polite, and fixed my door and had it completely painted the next day. My door looked better than new. Also, his pricing was far better than the competitors in the area. Eugene is definitely going to be my go to door and window guy. He delivered superior service, and I would highly recommend!

We had a small hole and edge-to-edge crack in the outer pane of a double-paned master bedroom…read morewindow that Eugene replaced. He was able to drop by quickly to provide an estimate for service, was clear about options and costs, and completed the job well. Thank you!

Contacted this company late last year for a quote to quartz all my countertops. Waited, waited, and…read morewaited. He kept making false promises, but never followed through. He also claimed he had did the work for MSI's showroom, but I am now skeptical. Two stars for lack of follow through of providing me with a written quote.

I am an elderly, disabled, and low income home owner who has been taken advantage of by this…read morecompany. I hired Imperial Remodels to build a single-car garage on my property, replacing an existing concrete pad. The project was contracted to start on March 1, 2024, and finish by April 1, 2024, for $21,000. I paid a $10,000 cash deposit on March 13, 2024, but the contractor did not provide a receipt for the cash deposit. After signing the contract and accepting my deposit, the contractor told me someone would begin removing the concrete pad within about a week. Shortly after, someone arrived with an excavator, destroyed, and removed the concrete pad. They left behind an uneven dirt surface, which has created a serious safety hazard for me. Due to mobility issues, I now struggle to safely get in and out of my car. Despite repeated attempts to contact the contractor to discuss next steps and complete the work, he has ignored all my calls and messages. On one occasion, he agreed to visit my property to discuss the project but canceled the meeting and never followed up. My daughter attempted to help me by posting a review on their business page to warn others. In response, the business owner finally reached out, acknowledged their wrongdoing, and agreed to reimburse me the full deposit plus interest. However, they got Yelp to remove my daughter's post and are unreachable again. They have still not provided any reimbursement for the lost money or the destruction of my property. I was primarily in contact with Mike Isak (206-909-8125), but his colleague, Karina Momotyuk, was also involved. Another phone number associated with them is (253-409-6956). As a result, I am out my $10,000 deposit, unable to safely park my car, and left with no resolution. He has abandoned this job, caused destruction of my property, and has a complete lack of remorse or professionalism--particularly in taking advantage of someone in my position. Do not do work with this company as they pray on people.

100% rip off. We…read moreneeded three metal buildings and planned to buy all of them from the same dealer within two months. After we put a deposit on the first building, the dealer called and told us he won't make good on our contract. We told him to return our deposit immediately. He said he'd mail the check back. Insted, he waited until the close of business that Friday and cashed the check. We are currently out several hundred dollars and have no building coming. The parent company, West Coast Metal Building , is in Salem, Oregon. They operate in Washington, Oregon, CA and other north west states. They don't hold their reps accountable. They don't honor contracts. They steal.

I was not sure what to expect, as I've never purchased a 33' x 12' RV carport before. All Steel NW…read morewas helpful in my ordering process, also conveying my understanding that the manufacturer is busy during NW winter months. Once we got close to my install date, I followed exactly their instructions for prepping/ leveling my gravel pad. Everything went smoothly and installation from the manufacturer (from Salem, OR) was successfully completed in about 3 hours. Have patience, as your metal building won't be ready off the shelf - installation done the following week, sort of thing. That said, I would recommend All Steel NW and would order from them again.