I would strongly encourage anyone considering this shop to do their homework before trusting them…read morewith major repairs. In December, my Volkswagen GTI was repaired here, with over $4,000 worth of work listed on the invoice, including front-end repairs, cooling system work, air conditioning repairs, alignment, and wheel replacement. The vehicle was returned to me, and within one week the head gasket failed. Shortly afterward, my insurance company determined the vehicle was a total loss. While I cannot prove that every item listed on the invoice was not performed, the condition of the vehicle after the repairs left me with serious concerns about the quality and completeness of the work. After spending thousands of dollars, I expected the vehicle to be returned in a safe and reliable condition. What made the experience even more frustrating was how the situation was handled afterward. The shop advertises a warranty and states that they stand behind their repairs, but when I sought assistance regarding the mechanical failure that occurred immediately after the work was completed, I was given the runaround rather than meaningful support. In my experience, the warranty did not provide the protection that was represented. Additionally, the man working in the office alongside Laura was consistently disrespectful and unprofessional during my interactions with the business. He stated he completed the work himself and " knew there wasn't anything wrong " then proceeded to ask me " what's wrong " I gave him his tone of voice back stating " I'm not a mechanic but I can smell coolant " The shop revised their work and returned the car with me a second time/third time. Whenever I received the car back the 3rd and final time, I drove 12 miles before the coolant leaked completely out and blew the head gasket. Between the significant repair bill, the major engine failure shortly after the vehicle was returned, the lack of accountability, and the poor customer service, I cannot recommend this shop. I hope my experience helps others make a decision.

Absolutely the worst experience I've ever had with a repair shop…read more I brought my car in for ONE repair. They did a completely different repair without my authorization and then tried to stick me with a nearly $9,000 bill. When GEICO's claim was "taking too long," instead of working with me, the situation escalated -- and my car ended up being repossessed even though I was making payments. Unauthorized work. Inflated charges. Zero transparency. Zero accountability. Do not trust this shop with your vehicle. Take your business somewhere else

I was driving down the street and saw the auto advertisement on the car in front of me. I called…read morethe number advertised and we both pulled over. Tim gave me a quote right then and there and the next day he came to my home to repair the scratch on my car. Easy Peezy! He did a fabulous job! I then showed him my husband's car and asked for a quote to fix the back of his scratched side view mirror. Tim took a look at it and instead of giving us a quote, he simply rubbed a solution on it and it looked like new! No charge! My husband and I both really appreciate Tim's professional and excellent work and ethics. I will be telling all my friends that need a dent or paint repair on their car to definitely Call Tim at C.A.R.S

I wouldn't use anyone that you recommend after the destruction Tim did to my car. Even the Bondo…read morewas bubbling on the passenger side below the mirror. There's no way you can buff the damage he did!!!!!

Was recommended this shop and I have to say, I am speechless They sure did a Phenomenal job. Thank…read moreyou!!

Awesome guys and did everything they said that they would , call them over the body shop any dayread more

Great to work with came out really fast and great commutation. Appreciate your work on my car!read more

Mike showed up in time at my place and did the job fairly quickly and most importantly the provided…read morequota was the cheapest when compared to others. But clients should be aware that by going to your house you are missing on the improved quality that a proper shop environment would provide (improved tools, paint job and more materials), and this is not well communicated by Fender Menders. After the service, I called mentioning that it wasn't looking finished yet, I was told that I should, myself, wait for 3 weeks then wet sand the area then wax it. If this was mentioned prior to the service I would be fine, but it wasn't. I guess to summarize my feedback: * Over-communicate what is and what isn't included on the service. * Make sure people understand what they are missing out for not going to a proper body shop space. * I'd suggest doing a second visit for so that the sanding and waxing can be done properly and so that any missing imperfections can be fixed. I hope the service improves with this feedback.

Very happy with my body work. Insurance claim involved and they were very efficient and…read moreprofessional. Did business with them a few years ago and was not disappointed. I was originally told by my Insurance Company to go to Caliber but found the phone person less than friendly. Caliber also said I would need an appointment just for an estimate. I didn't have those issues with Littlefield. Highly Recommend, my car looks like new

From the owner: We do Collision repair of almost any size, we also do complete repaint and color changesread more

LESSON LEARNED. You get what you pay for. Went in and got an estimate, which the owner entered in…read morehis computer, and printed out for us. It clearly was for the entire back bumper and a chunk of paint missing from one rear door. Dropped off the vehicle...told it would be Thursday or Friday when done, but we get all call a day later saying come get it. First, we pull up, and the vehicle is backed up against the building. Odd since the rear bumper and one back door is what I want to see. I walk to the back door and can clearly see the damage has not bee repaired at all, they just slapped paint on it - not even the right shade and no clear coat. I walked around the back to see the bumper and it is ok...but then again it was ordered in the right color in one piece. I look at the back window of my vehicle and my political bumper sticker has been taped over. So they wanted us to drive away with their vandalism and not notice. I pointed it out and the guy says "HAHAHA I wondered if you would notice". YEAH I NOTICED. Not amusing. Also highly UNPROFESSIONAL and IRRESPONSIBLE. I saw their political affiliation in their shop - not my business, and certainly not something I would discount doing business with someone for - until now. If I see signs of the disease of liberalism, I will NOT do business there. The level of pettiness and lack of care for the work that was supposed to be done...ugh. They had time to vandalize my car sticker but didn't have time to read the work order and complete the repairs on their own estimate? But I digress.I pointed out that the door looked terrible and the first thing the owner says is "That wasn't on the estimate". No, sir, you are wrong. It IS on the estimate. Hubby and the owner head into the shop (I avoid because I am pretty upset at this point and I can see Mr. Perry is uncomfortable. He rarely makes anyone stand behind their word. Owner is grumbling under his breath as they go...well, I walk back into the office in time to see the owner reading HIS OWN estimate and eating crow. Door work IS on the estimate. So now he is being nice. Ok...mistakes happen. So he offers to keep the car and fix it properly...2 seconds later he says "Or I can knock off the cost of the repair" REALLY!?!?! Gee thanks for removing the charges for a repair you didn't do in the first place. WOW. At any rate, I said no thanks to further repair, give us our money, and someday I will get it fixed by a professional. P.S. - I have photos.

My 1963 Triumph TR3 had been in my family since the 1970s. It had a lot of rust at the bottom of…read morethe fenders, rusted out door posts and a poor paint job from the 1980s. Billy and the guys handled the car with kid gloves. They welded patch panels into the door post so well that you can't even tell it was ever broken. The car looks better than I could have ever imagined. Thanks Billy!

They did a Great and timely job in replacing our Pilot bumper after an accident.. honest assessmentread more

Wow where do I start Deborah has been a pleasure to deal with ... however my car is back for the…read more3rd time as a firefighter having a vehicle to report to duty is essential my car is back in the shop for the 3rd time .. their shotty work has caused my tire to hit the inside of the wheel well causing the sidewall of the tire to get shredded the manager at the deland location is beyond rude and refuses to accommodate his customers I'd take my car anywhere else after this I'll be copying and pasting this to google and the local community Facebook page your going to regret not treat a first responder right as I intend to blast your horrible customer service and your shotty work on line with tons of pictures to follow and recorded conversations

We took our 10 year old Toyota Corolla into the shop for a realignment, new tires, new axles and…read moresome other issues we had been experiencing. He extended a price break after working with one of his vendors and had the car ready to go by the next morning. It's been about 4 months since we took it in and it's still running like new. So relieved I found Welch and won't go anywhere else!

Isaac has worked on my vehicles since at least 2008, and I was thrilled for him when he finally…read moreopened his own place. Even though I now live in the mountains, I still highly recommend his services and honest advice. He has saved me from making some expensive mistakes, when I was looking to purchase a used vehicle in 2014, and I was ultimately happy with my choice. My experience with Welch Automotive is the BEST I have ever had.