They are the only ones I trust in the Orlando area with my vehicles…read more They are professional, thorough and streamlined our experience from drop off, to car rental, and pick-up. They even cleaned the car really well after they were done and buffed out surprising areas. Someone hit my daughter's car when she was in Miami and they fixed everything within three days. I appreciate this establishment and highly recommend them for your collision needs.

Great work & great service. Everyone there was helpful and knowledgeable. I was very happy to get…read moremy car sooner than expected.

I brought my 2023 expedition here after a deer hit. The quality of the work I am not worried about,…read morethey are known for doing great repairs and came recommended for this- which is great, so long as you can be without a vehicle for a few months, you won't have a problem... my expedition has been in this body shop for 12 weeks and is still not repaired. They have claimed they are waiting on one part, a distance sensor, but the truth would probably be somewhere between waiting on a part and being highly over scheduled and backed up for over scheduling. The completion date has been changed multiple times and today they said it would be another 2 weeks. So at the 14 week mark, I *might* have my vehicle back, but that's still to be seen. I can't even say if any work has been started on it or if it's just been held hostage at the shop for 3 months. I have a Ford Pass app that alerts me anytime the vehicle is started or moved, and after the 2 initial visits to Clintons from the claims adjuster to determine cost of repairs, it hasn't been started or moved since. Communication is a 3/10, if you can get them to answer the phone at all, you can maybe get updated, but I heard " I don't know " more than any solid answers on the reason for the wait And it wasn't until I said "Not accepting that. Call me back with answers." that I was given the reason of "a back ordered part." Super frustrating 3 months and counting, I hate even making a negative review bc the quality is not the issue, but timing does matter... and this is excessive.

Good service On time completion as promised. Nice work. Pretty girl at front counter.read more

I would strongly encourage anyone considering this shop to do their homework before trusting them…read morewith major repairs. In December, my Volkswagen GTI was repaired here, with over $4,000 worth of work listed on the invoice, including front-end repairs, cooling system work, air conditioning repairs, alignment, and wheel replacement. The vehicle was returned to me, and within one week the head gasket failed. Shortly afterward, my insurance company determined the vehicle was a total loss. While I cannot prove that every item listed on the invoice was not performed, the condition of the vehicle after the repairs left me with serious concerns about the quality and completeness of the work. After spending thousands of dollars, I expected the vehicle to be returned in a safe and reliable condition. What made the experience even more frustrating was how the situation was handled afterward. The shop advertises a warranty and states that they stand behind their repairs, but when I sought assistance regarding the mechanical failure that occurred immediately after the work was completed, I was given the runaround rather than meaningful support. In my experience, the warranty did not provide the protection that was represented. Additionally, the man working in the office alongside Laura was consistently disrespectful and unprofessional during my interactions with the business. He stated he completed the work himself and " knew there wasn't anything wrong " then proceeded to ask me " what's wrong " I gave him his tone of voice back stating " I'm not a mechanic but I can smell coolant " The shop revised their work and returned the car with me a second time/third time. Whenever I received the car back the 3rd and final time, I drove 12 miles before the coolant leaked completely out and blew the head gasket. Between the significant repair bill, the major engine failure shortly after the vehicle was returned, the lack of accountability, and the poor customer service, I cannot recommend this shop. I hope my experience helps others make a decision.

Absolutely the worst experience I've ever had with a repair shop…read more I brought my car in for ONE repair. They did a completely different repair without my authorization and then tried to stick me with a nearly $9,000 bill. When GEICO's claim was "taking too long," instead of working with me, the situation escalated -- and my car ended up being repossessed even though I was making payments. Unauthorized work. Inflated charges. Zero transparency. Zero accountability. Do not trust this shop with your vehicle. Take your business somewhere else

Driver showed up as requested and took care of the tow quickly and efficiently. He was friendly as…read morewell. I'll be keeping their phone number on hand.

Great Sevice, highly recommend! Reilly (not sure if I spelled his name correctly) provided high…read morequality service, would use again if I need a tow.

I come in Tuesday the 12th and I agree to bring it in Thursday. I call Thursday asking if I can…read morebring it Friday instead, he agrees. I come in Friday at noon and he tells me "it's too late, welcome to the real world kid" when you didn't specify a time or tell me of that. Maybe instead of being a condescending prick you could be professional by telling your customers when you're supposed to come. Never letting this guy touch my car.

Have been in here three times now, and all times Mark fixed me up and out the door, very fair,…read morehonest, great work, seat of your pants, not overselling anything; hope he stays in business because so few businesses are like that. Extraordinary value.

Needed both of my rear tractor tire beads reset onto the rim, fluid leaked out of both. The Girl…read moreworking for the Service Dept at the Deland Kubota Dealer Quoted me $480 PLUS any parts IF I brought the two tires to them. On-Site service that was 25 miles away was an additional $250. The Clueless DEI Service Girl quoted me $730+Tax to reset two tire beads onto the two rims. WTF? Boulevard Tire-Deland charged me $40 for the same thing! Any Tractor or Commercial Tire Work done at Boulevard Tire is excellent, honest, high quality and quick turnaround, I highly recommend them!

I went in because a light in my car notified me that I had low tire pressure. They replaced the…read morevalve and filled all my tires with air FOR FREE! Can not recommend this business enough.

So after promising to have my accessory ready in two weeks (giving me the rest of the summer to…read moreenjoy it), this shop kept it for over three months (summer is about gone). After two phone calls and two visits to the office, I got a little upset. How dare I get upset at them, the promise breakers, so Randy cursed me out (f bomb this and f bomb that). I threatened to sue to get my property back and Randy shouted that he's beaten better people than me in court which suggests that if I sued him, it wouldn't be the first time someone has hauled him to court. Then he insisted I pay cash so I couldn't "come back on him" - I suppose so I could not contest payment. Not sure why he's worried about that - unless he's worried about it peeling in a few weeks. I will NEVER do business here again. A most unpleasant experience all the way around.

WOW, if you want fast, great, repairs to your vehicle, you will be so impressed with Randy's auto…read morebody. ESPECIALLY Kathy. She was so awesome. She worked with me to find the best prices for quality of the car parts. She gave me a date (3days) and was true to her word about everything. I'm sure the day's will be different according to the repairs that need to be done. We paid for the parts to come in so it was faster to get the work done. We have recommended Randy's to those who need something done. One of my husband's friends were so impressed with the repairs on her car (A car parked next to me at a store with a large dent in the "stranger's" car and I recommended Randy's)

Didn't end up getting my car fixed here but this was my first accident and Lisa was incredibly…read morehelpful and made sure I was aware of all information I needed. extremely patient and nice. I was very appreciative.

From the first phone call to the last my experience with Gerber Collision and Glass has been a five…read morestar experience. The communication regarding progress and update's has been amazing, more companies should use this model. Out adjuster Cassidy was amazing, incredibly friendly, knowledgeable and customer oriented, her parent raised her properly and should be proud! Thank you for a great experience during an unpleasant time!