I was asked four times for my insurance info by phone or email and I responded each time. Four? Although staff were friendly and the site was comfortable I was quoted a price of $4,000 for a recommended procedure. I checked with three other dentists and the maximum was $1200. In addition, a family member made an appointment over the phone and was told on the day of the scheduled appointment that there was no appointment. I cannot recommend. read more

I read a review that someone arrived for their appointment and was told there was no appointment so I tried to be proactive and called to confirm my new patient appointment. I was told they had no record of me as a patient. Glad I called ahead... I think I'll find another dental practice. I also think their office staff needs retraining. read more

Disgusting! Went on referral from a friend who went to another location. It was filthy! Walls had holes in them, equipment was older and filthy. Had X-rays taken and was placed in old office chair that was peeling..... people were pushy and rude. I Left without my cleaning I was so grossed out. Gal was gonna charge me $164 for x rays with insurance out of pocket but if you don't have insurance it's $29. Complete scam and again..... dirty read more

They cancel appointments last minute with disregard to patients. every single appointment took me couple times to fit in their schedule . Their text message would confirm the appointment and then I would make it to the office to find out I got canceled because they would give you a call the day before without leaving a message and you have no idea . If you can't fit patients then stop accepting new patients or hire more people ! their front line desk lady was very rude and attitude when she should have been apologizing for me making it to the office while they canceled me last minute . Their doctors are fine. their management sucks ! This is not a healthcare place , they operate like a jungle read more

These are the worst people that work in a professional place. Lied about everything. I went to another dentist and he told me that what they said they did was not there. Charge me for 4 bone grafts and it appears I have none. Don't use Aspen Dental. There are some other dentist that will treat you with respect. read more

Best office! Very in depth and informative, the hygienist and doctor Mishleen explained everything in depth.

My daughter, while attending school in PA, was looking for a dentist that she could schedule around her classes. She found Aspen Dental has good reviews, and made an appt. At the first appt. she was advised X-rays were needed, although she offered previously to have her NJ dentist provide hers on file. At the end of the appt, which she was not please with - she received an itemization of services required - 1 cavity filled $0.00 insurance would cover 2 electronic toothbrush $320.00 ~ in addition, she received a bill for the x-rays the insurance wouldn't cover because they had been taken by our NJ dentist. This place is a RIP OFF - Don't be fooled by the 5 star reviews. read more

What can I say about this place that others haven't already said. The bottom line is they don't care about you or your bad teeth...they only want your money and to get it they will run you through so many loops and hoops. The even will illegally take your money and call it a down payment and then if you cancel they will keep the down payment. This triggered me to call the Office of the Attorney General of New York and they are opening an investigation on Aspen Dental in Plattsburgh. I refuse to be taken advantage of and have my money stolen and my time wasted for absolutely nothing in return but aggravation and lost money and time. read more

Horrible customer service, my family has been going here for years. Initially it was fine but something changed 2 years ago. My daughter had an appointment last week, they told her no she didn't then said oh yeah you do where she then sat for 1.5 hours and had to leave. read more

I have been in health care as a physician for almost 40 years and never seen anything like this. I made a new patient appt for me and my wife for exam/cleaning. Once there they did x-rays and a 2 minute exam and said we can not do cleaning unless you pay in advance. Paid 570$ for what in another place would be $150. Then my wife was told the same and charge $5700 for future work. We called the next day and requested a refund as everything they recommended seemed wild and not good. They promised to refund the money soon and 11 days later they still did not and their excuse "our system is not working" but that same system works to charge you money. I would caution anyone to ask in advance what will they charge and for what and do not trust them without a second opinion read more

The receptionist at the front desk is very rude and condescending. I witnessed her loosing her patience with many older patients and she was rude to me many times. I discussed the matter with their Office Manager and Dentist but nothing was done. I could almost accept Aspen Dental prices being high but I won't tolerate a rude receptionist along with it. I do not recommend Aspen Dental in Sebring Florida. read more

IBy far the worse experience I have ever had with any business. Their call center is a joke. I scheduled a regular cleaning and both times I show up they either don't have a tech or it shows I'm not in the system. Don't waste your time. read more

Don't go! It's like a production company. Gave my insurance info and made appt for extraction. After they exrayed and examined, I needed to teeth extracted. One of which had cracked through leaving half a tooth. They take me up front and claims my insurance won't pay any of it, which is BS then were going to charge over 700.00 for the extraction. I've had nothing solid to eat going on 6 days now. They are not in it for treatment, they are in it for $$$. read more

I am very disappointed. I had insurance this year, so changed to Aspen Dental because they were a listed provider. I feel that I was greatly up charged. It was like going to a mechanic who says your car needs $3,000 worth of work. You then go get a second opinion and end up paying the second mechanic $100. I showed the bill to my old dentist who said much of the work I paid for was unnecessary and the work I needed was cheaper out of pocket if my old dentist had done it. I cancelled my insurance and went back to my old dentist. I will never go back. Today Aspen Dental sent me yet another bill for the work done in September that insurance didn't cover, so now I'm paying more than the estimate they had provided. read more

I booked an appt for severe tooth pain. They did extensive x-rays and evaluated then would not treat because it was too close to the 1 o'clock closing time. They offered nothing. I'm sure i will be billed. read more

When I actually speak to the dentist himself, I am given good recommendations on the treatment, with accurate information on procedures and next steps. read more

Aspen Dental - Allentown, PA - Trexlertown - Oral Surgeons Near Me - Allentown, Pennsylvania

The service was a disaster from beginning to end. I called the 800 number for my first appointment. I told the operator that I am guessing that they will want to do x-rays and a cleaning on my first visit. I said that I have no problem with that but that I have an emergency chipped tooth and that they are free to provide any service they like but that I need extra time scheduled for the emergency tooth. I said it several times as the operator was vague with his answers. In the end, he assured me that I was in good shape with Aspen Dental and he would communicate my needs. I was on time for my appointment and waiting 30 minutes to be seen. Then an additional 15 minutes waiting in the x-ray room. The x-ray tech was really nice. Then I moved to the actual exam room. I sat there about 20 minutes and the Dentist came in. He told me that I had cavities and looked in my mouth for a minute or two and left. Then the dental assistant came in and analyzed my gums for pitting. (they want to sell me a service for pitting) and this took about 25 minutes. They all left and the assistant came back and said I was done for the day. I shared my conversation with the scheduler about my emergency tooth (the only reason I came in). She told me that there was not time. I insisted that there must be time, I had been extraordinarily clear with the scheduler. She said that she would go get the dentist. The dentist came in and showed me what he would like to do on my teeth. Me: That sounds great but I came in to fix the chipped tooth. Dentist: I did not have time for that today. Me: That is impossible because I was very clear with the scheduler. Dentist: The schedulers always get stuff wrong Me: What steps have you taken to fix that? Dentist: What do you mean? Me: Well if the schedulers are "always messing up" then what steps have you taken to correct it? Dentist: That is corporate and has nothing to do with me. Me: No it has nothing to do with me, it has everything to do with you. Me: If you know that they mess up then you don't you call to verify mistakes? Dentist: ............... Dentist: We will work with you on a schedule. Your care is important to us. We will take you up front to schedule you right now. We are even open on Saturdays. Assistant: There is no one here to schedule you right now, can you wait? Me: No, can you have someone call me? Assistant: Yes, they will call you. #_#_#_#_#_#_# Well two weeks later and no one ever called so I called them today. The first person put me on hold and never came back. I called back and the second person put me on hold again and came back and said that I am now welcome there due to my interaction with the dentist. Me: How do I get my x-rays? Crystal: We will get them to you through email Me: how long does that take? Can I get a physical copy? Crystal: we cannot print them but the email will be there in 7-10 days. Me: The decision was made two weeks ago not to take me as a client. When didn't you initiate this process then? Why did I have to call you to find this out? Crystal: I do not know, that would have been a good idea. Me: I have a medical emergency that you have grossly mishandled to this point and now you are holding my x-rays hostage for 10 days? Crystal: I will try to have them rushed Me: what does that mean? Crystal: I will make a note Me: How will I know it will be rushed Crystal: I will call you. Me: Your company has grossly mismanaged this process from beginning to end. Please get me the x-rays asap. Crystal: It wasn't me. Me: I know that Crystal. Please just have the x-ray rushed and call when you have done it. Crystal: Ok - Update: Crystal called back while I was typing this and says that I will have my x-rays today. I do not recommend Aspen Dental read more

Dr. Drumi was rough cleaning my teeth. Her posture seemed lazy, pressing uncomfortably the mouth mirror against my gums. I had to ask her twice to please be more gentle. She struggled with replacing my retainer, it took 4 months to replace a retainer. At my dental cleaning this week, she was rough. She was using her mirror to bare down on my gums. read more

This place is such a scam. I was told I had 10 cavities, including gingivitis. They quoted me a $2500 bill for a treatment plan, and required I purchase a toothbrush I already had. I went to another dentist to double check their quote, and they gave me a clean bill of health, with one potential cavity, but no serious need for work. The X-rays were so painful. I felt like I was in an assembly line. The receptionist was not helpful, and snarky. This place is terrible. Don't be tricked by the fancy new building and ads. read more

I as well as both my parents went here. My mom went first and they told her she needed multiple things done including a root canal she completed it all. My dad visited a couple months after seeing another dentist just to get another cleaning in. They proceed to tell him he has gingivitis and need a gingivitis cleaning as well as a regular cleaning done. (which was also what they told my mother). I didn't think much about it and decided to go in this morning and I WAS GIVEN THE SAME EXACT RESULTS. While waiting for my end of appointment consultation the person in the room next to mine was getting the same exact speech from the same exact hygienist. I understand that its a common thing but EVERYONE? They then require you to buy a $200+ tooth brush and rinse and medicated paste. I called in once I got home to see if there was a possibility to just get a regular cleaning done and they refused to do a regular cleaning if I didn't get the gingivitis treatment first. read more

I was called an hour prior to my 2:30 PM appointment to see if I can arrive earlier. I could only arrive 5 minutes prior to my scheduled appointment. I waited in the chair AFTER my x-rays for 45 minutes in which I got up and stop the dentist in his tracks and told him how long I had been there. He came to my room immediately and apologized in which he quickly examined me and then sent someone else in the room who examined me again and said that I was only scheduled for an examination when in fact I was also scheduled for fillings and a cleaning. The second person told me that she could not do the cleaning because there was another appointment scheduled soon. I expressed my feelings to the dentist and the other personnel sent in afterwards and left the office immediately after canceling my appointment. read more

Would not recommend to anyone. Overcharges, rude staff in rough service (I come out of their bruised!). I know I've paid for work that my insurance already covered their bills are so confusing. Don't be fooled by the fancy buildings and signs stay away from this place. read more

The dentist is the worst ever. I was really scared to go to the dentist. And I choose Aspen dental. The first visit was so nice and kind and friendly. The dentist I met was great. Pricing was okay with my insurance. The receptionist Hannah offered me to apply for care credit, and I got approved. YAY I was excited I was going to replace the missing teeth that I had and I was going to get the teeth removed that were bothering me. Day of the tooth pulls and getting my new teeth. (not the same dentist I meet with ) The Dentist who pulled my teeth was so heavy-handed he bruised and scraped my gums up so bad, that it hurt worst than the actual tooth pulling. OH Wait let me start with nurse Ratched who scared the life out of me trying to explain what was going to happen after. OMG, she should work at a jail or a prison. She was horrible at the job they gave her. Childbirth was better than this whole experience. Then another nurse came in to help and she was the best Jessica ( the Black one) So Then after he almost killed me by pulling my teeth. They put me on the x-ray machine again which this time grabbed my hair and almost choked me to death, I started screaming and Jessica came in to save me (mind you I am in pain from my teeth getting pulled. Then after I was told to come back for my parcels because they were not ready. Mind you it was weeks between my first visit and the toothing polling day. No one called me and said come rescan your teeth. They waited until the day of surgery. I went back 3 times because the girls were telling me to bit wrong. Then it's the day I should have got my parcels. I am on my way to Aspen dental and I get a call from Katlyn the manager who says I am so sorry but your parcel is not here yet. Hannah said she called you and said she told you they were not here. I said if she called me and said they are not there why would I be on my way? Silent ... The girls in the office lie so much. They all should be fired the dentist that pulled my teeth should have his license taken ASAP. I have an appointment on 8/22/2022 for fills I am so scared of this place. Now I am waiting on Megan Jones to call me back. If you care about yourself please find a family dentist. DO GO TO THIS PLACE WELL THE ONE IN CONCORD NC. JUST LIE AFTER LIE. NO ONE IS HONEST THERE AN THE DENTIST DOES CARE HE WIL RIP YOUR TEETH OUT read more

This office is bad news. Oral surgeon did not allow local anesthetic to kick in before tooth removal. Did not explain anything to me, just moved quickly between steps and eventually just ripped the tooth out practically lifting me out of the chair (by my tooth). He also failed to place a bite block (which is made of rubber) and instead kept my mouth open by placing a metal tool between my front teeth. I already had an issue with keeping my mouth open so I asked for a bite block. Had my jaw spasmed I would have bitten down on the tool, shattering my front teeth. Gladly that did not happen! Surgeon is extremely condescending, and does not listen to you. I told him the pain medication they prescribed did not work for me, he told me "well just take it anyway." He then ignored me and left me to the dental assistant, who was the only positive here. She was nice and cordial. I'll be returning for my one week post-op checkup but that's it. I would not send anyone here. Office seems dingy and run down. I would give fewer stars if possible. read more

Should have looked up the reviews before I visited this not-so-fine establishment. I only made an appointment because the commercial stated for new patients without insurance they were offering free exam and cleaning. So, made the appointment on line and showed up this morning. Walked in and signed in with the receptionist. She asked if I had insurance with the paperwork I printed out and handed her. I replied I did not and that the commercial stated that new patients with no insurance were able to get a free exam and cleaning. She said yes, but the hygienist does not work on Saturday so I'd have to schedule that separately. Fine. Get 20+ X-rays by a very rushed and fast paced assistant that were somewhat uncomfortable due to her rushing. But free, so again, Fine. Go in for the exam. The dentist was very nice and friendly. Spoiler alert, that's the best part of this review. So I explain that I was having some tooth pain but I was pretty sure it was from the whitening toothpaste I was using. Stopped using it and it's been pretty okay the past couple days. She proceeds to tell me I have two enormous cavities in each of my top back wisdom teeth and that is why I was having pain. Weird, I tell her because that's not where I was having pain? I'm then asked if my teeth were sensitive. Yes, a bit sensitive. I was then told, yep, that's because of the cavity (giant cavity) in my wisdom tooth, even though it was not really near where I had some pain previously. But okay, whatever. The next question I'm asked is if I prefer sedation. Whaaaaaat. To get a cavity filled? I didn't think that's necessary? Then I was told that she plans on EXTRACTING my two wisdom teeth. I explain that's not going to happen because I'm not going to have insurance for another two months. She then tells me she will give me a referral for the surgeon and still print out the out-of-pocket breakdown for me, but by all means it can also wait until I have my insurance. Weird? I think so anyway. My cavities are so bad your first step is to extract them, but then in the same breath tell me it can wait two months? Okay lady. At this point I'm just done and I want to schedule my free cleaning. Que the same receptionist that I spoke to when I walked in, who is now checking me out. She gives me my $3,000+ breakdown for the extraction and a referral for a surgeon that I'm going to shred when I get home. Cool. So I tell her that I'd like to schedule my cleaning. Is the suspense building yet? She tells me the dental hygienist requires a 60% deposit upon scheduling. Not a problem, it's free so I'll give you a 60% deposit of zero since it's free. She then tells me no, it's not free, the exam and X-rays are free. But when I walked in you said... never mind.... okay. So how much is an out-of-pocket cleaning cause I know my teeth and that's all I need. Sure - it's $175. That's fine. I can do that. At which point she suddenly remembers that the dentist recommended a gingivitis cleaning. Okay. How much is that? $350 I'm told. Well, I've never been diagnosed with gingivitis and the dentist that just gave me an "exam" also did not tell me I had gingivitis, so I'm gonna go ahead with the normal regular ol' $175 cleaning please and thank you. Receptionist lady tells me I MUST get the gingivitis cleaning because they can't "downgrade" cleaning if that is what the dentist has recommended. So I won't be going back and I caution everyone with getting any time of consult, exam or "treatment plan" from anyone at this facility. It is a rip off with shady business practices and False advertising. A complete waste of my morning ***update*** went to an actual dentist that has his own practice. turns out I do have to actually get one of my wisdom teeth out. I asked the dentist if this should be done right away. He said since it's causing me no harm there is no rush. I asked if I had gingivitis and he actually laughed and said absolutely not. I received a very long normal cleaning from an amazing hygienist. She took over an hour since I was overdue and made sure she got in every nook and cranny there was. My teeth have never been cleaner and it was a regular cleaning covered under my insurance. If you're in the area I highly suggest Bear Creek dental. read more

Just look at every review you get from the Aspen Dental places they are all under 3 stars no matter where you find one. If you see any Aspen with more than 3 stars I would say congratulations you have found hidden treasure. Every time I leave to check out I get a surprise bill or pay more than I expected and feel like I get sucker punched. They don't explain until it's time to pay. The new Dentist is really bad also. read more

Branson, MO location. Worst "cleaning" I've ever had. Slap dash, half done. Left feeling like I need to go to another dental office and make an app't to get a cleaning done. They put on the gummiest mess of fluoride, I've never had anything like it. No way so rinse your mouth so you leave with that gummy mess and grit from whatever they use to "clean". My mouth tasted terrible all day long afterwards. Have never, ever had such an awful dental visit in my life of 68 yrs. They are all about the $'s. Just to get this "cleaning" I had to go in twice. What a sham this place is. You're cattle moving thru the slots to them. Will never, ever go back there. read more

I had an appointment today for wax impression at the Keizer Oregon clinic. I waited 30 minutes in the waiting room until my husband asked how much longer it would be. They called me back and then again waited another 30 to 35 minutes. The assistant that took me back to the room must have been new--she seemed lost. She finally set up for the impression and then said something about letting someone know. Another person never entered the room. I finally decided I had had enough and left. They had the nerve to ask me if I wanted to reschelude--I told them "No thank you--I will find somewhere to go." Didn't even seem to phase them, they told me to have a nice day. I would have had a nicer day if I had never gone there!!! read more

I had scheduled an appointment for a root canal and paid them in advance. When I got there for my appointment they refused to see me as they gave my appointment to some one else. They didn't even reschedule. l called them back to reschedule and no one answered. read more

Took my kids here, my daughter was told she had 6 cavities, we went to a non corporate, non strip mall type dentist for another opinion, and she had 1. They gotta pay the bills somehow I guess. Between two kids my out of pocket was going to be $1000 after insurance. I think in the case of an emergency, I'd go back, but not for regular dental care. I's sorry, its a nice facility, but its not for me. read more

Never ever go to this location! This location is the worst! I would let my teeth rot before I would go there and be treated the way I was treated today. The scheduling department is amazing (it is off site not at the location, they told me there was no charge because I have insurance, but not insurance they accepted.) /when I got there they told me there was a $120 charge to be seen, I asked the receptionist to call the scheduling department they told me there was no fee. She said they are wrong there is a fee of $120. They do a bait and switch, I did not pay, Aspen Dental is a scam company, beware before you shop this dental office. Run, Run, Run, go to a reputable company for your dental needs. read more

I did about a weeks worth of research to find the best dentist in the area for a cleaning. many expensive but aspen dental had an ad for teeth cleaning at a good price. I called to make an appointment but double checked on the price. I was quoted $126.00 dollars for cleaning and xrays. fine. I go in today and no one behind desk. I saw the clip board to sign in, I did so and read a magazine. about 5 mins. later the receptionist comes out. she didn't even acknowledge me, not a "hello", "welcome" etc. first thing that turned me off. I get the xrays taken and then they show me the room for the cleaning. the dentist comes in, she is looking over my xrays and calls someone else in, I hear them behind be talking about how bad my teeth are and all the work I need. she turns around to me and starts telling me all the work I need. I said wait one minute, I came here for a cleaning, I am on a budget with no insurance and can't afford that right now. then she proceeds to tell me I need to come back for cleaning, I said why? because she said we don't do consultations and cleaning on same visit, so I thought now they are going to charge me for a second unplanned visit, I got up off the chair and walked to the exit asking to speak to the manager. the girl said you can talk to me. I told her what happened, how I feel like I was mislead, and that I would like her to see who I spoke to when I called for appointment. I told her I came to have a cleaning which is all I wanted. she then told me they can't clean me teeth because I need scaling done, I have gum disease. I thought to myself all the more reason to have a cleaning. then she said didn't the dentist tell you that, I said no. meanwhile her whole attitude was snobbish and demeaning. I was so angry, I said to her I will go somewhere else and that her attitude was terrible. awful customer service, as I walked about she made a smart comment, I turn around and I said "excuse me" and she said that my attitude was awful....I said i'm the customer, I pay your salary!!! she said no you don't!!, meanwhile the dentist comes out and stands behind her and starts yelling at me. I went out to the car and googled the number for their complaint line. I spoke with a nice girl who said the regional manager will call me back. she did 4 hours later. she said she looked at my paperwork and I have gum disease, they will not clean my teeth until I have periodontal work completed. then I told her about the attitude of her employee, all the while she had music or something in the background, she said she was in the car, I told her it was very hard to hear her with that noise, she said nothing. I said to her I don't know where she received her schooling but the customer is always right, they may be assholes, but the customer is always right. I wanted the girl back at the office to be reprimanded and she said no. by this time I realized she was a snob too. I said "you know, if you would have apologized from the get go, this converstation would be a lot different, but not even a sorry for the experience. just an awful place, trying to bilk money out of you, with scaring tactics about how bad your teeth are. I am contacting the better business bureau and hopefully others will do the same. stay away from this place!! read more

This location is a scam!my husband and I both went in for a cleaning, and both did not receive them. We were first taken to get x rays, and the tech was very friendly. Then we saw a dentist who claimed I had 6 cavities. The hygienist claimed I had gingivitis and needed a special 2 part cleaning. I found this odd because I have never had any bleeding on my gums and had never had a cavity either. They also told my husband he had periodontal disease and also needed a special cleaning. Apparently we both also needed a 250 dollar toothbrush abs mid aged toothpaste. We were denied basic cleanings... I'm so glad we didn't fall for this, I scheduled us an appt at another dentist and guess what? I have ONE cavity and no sign of gingivitis. This place is a SCAM!!! BEWARE!! read more

I must give 5 stars. I haven't been to a dentist because like most have had bad experiences as a child and have tremendous fear of dental procedures. I am currently a cancer patient receiving chemo and radiation treatments, and they were sure to get the release from my doctor to proceed with oral surgery. I need to have all my teeth pulled and get dentures and have no insurance. Jess was able to set me up with a payment plan and it was quite expensive. She did the best she could and applied a $1,000 coupon to my total which helps a lot. And Dr Chadra was very careful not allow the loose post tooth come out during the mold fitting. Thank you so much, He also, as a courtesy because of all that is happening in my health life is affording me the permanent fitting dentures in 6 months time, which I had not previously qualified for. I cried I was so touched by his caring. Very nice staff at this office. I am so excited to get my new teeth and smile. Oh, I guess I'll have to learn how to talk again too! I love a challenge Like read more

Went here once two years because my insurance covered it. T They took a ton of X rays (made me uncomfortable to begin with, family dentist only ever took 4 images, this was at least 20+). They had 10 people poking around in my mouth and just made me feel entirely uncomfortable. They just looked at my teeth, no cleaning and was a complete waste of time. I was told I had a cavity, and that I would need deep scaling on my teeth (the "team" of dentists they had agreed on this!). I was then told I would have to come back for a routine cleaning, multiple deep scaling cleanings and fill my cavity. All for $750+ out of pocket because my insurance didn't cover those procedures extra procedures. I didn't return because I was entirely too freaked out. Fast forward 2 years... I just returned to my family dentist I had been going to for years before the Aspen incident (finally got the guts to return to a dentist, I was that turned off by the whole experience). Not only was I told by my family dentist, and I quote, "there is absolutely no reason why anyone would ever recommend a scaling procedure on you," but also, I was told there wasn't a cavity! Both procedures would have been out of pocket on my insurance. This place is money hungry and is NOT looking out for you, but rather lining their pockets. STAY AWAY! read more

Just like others stated they told me i have gingavitis, but no symptoms. Pink healthy gums, no bleeding, etc. Forced to buy toothbrush. Do yourself a favor, and save your time, and cash. read more

I love this location! I have been to another aspen dental which was fine, but I'm very happy to come to this one. I have always hated the dentist, put off going, which naturally caused issues with my teeth. The staff here is just lovely and gave me a great treatment plan without pushing me to get things that I did not feel I needed at the time. They were very open to listening to my opinion on my dental plan and visa versa. The dental hygienist was very nice and gentle. The dentists are also kind, I particularly love Dr Kate. For the first time in my 32 years I think I will go to the dentist regularly, fear free, which is a huge weight off my shoulders. read more

Like a few of the other reviewers, I was also told that my teeth were in such bad condition that they couldn't do a cleaning on me. After waiting a while in the waiting room, the assistant assessed me and tells me I had bone loss, 5mm pockets and cavities everywhere, and severe gingivitis. She tells me I need a Descaling(?) procedure and a referral to periodontist. The dentist then comes in and says she agrees with the assistant and writes a referral for me. Mind you, the assistant did all the talking and the dentist basically comes in and says she just agrees with the assistant. I came in for a cleaning, but they turned me away and said they don't feel comfortable touching my teeth. What kind of crap is this. I later go to another dentist for a second opinion and they tell me I have a little inflammation and 2 cavities which they can easily fix. No bone loss, no need for periodontist...just a good cleaning. Aspen dental, you are unprofessional and an utter joke. I regret giving you any of my time or money. Save your money people don't go to this terrible place of "service", read the reviews, they all have a common theme. read more

Waste of time and false advertising. Aspen Dental, states they say yes to helping patients no matter their circumstances. However, that was not the case for me. I had an appointment yesterday 6/18/19 at this location. I went to this office out of desperation and what they advertise. I had a bad tooth that began to reveal itself in March. At this point, it had gotten 3x worst and the pain was intolerable. I had been on a regimen of Antibiotics, Naproxen 500mg for swelling, and Oxy as needed. Let me make this clear. I work in the medical profession. So, I am regularly tested. Also, I would never jeopardize my job for pills. Just not who I am. Now getting back to the situation that caused this review. So, after informing Aspen Dental staff of said regimen. After doing an x-ray and exam. Aspen Dental still manages to prescribe me with Antibiotics and Mortin. Baffled by the lack of urgency, compassion, and understanding that I'm at a level pass these prescriptions helping me. Then to be told if I want the tooth removed I would have to come back next week. Mind you I have was kept awake for two nights due to the severity of the pain. I left their office frustrated, in pain, and falsely guided by their advertisement. Why would you allow someone to suffer even more? How was this helping me? When I had already gotten the same previous treatment. So, I went and google for another office. I came across Fairmont Dental. Said office made sure to fit me in, numb the area of pain, and demand a surgeon to see me on that same day. All which was paid for in cash. Aspen Dental you should be a shame of yourselves. Take some lessons from Fairmont Dental. I vow never to give you my business and never recommend this establishment to anyone I know. P.S Not everyone in their '30s is a Drug and opioid addict. Some people are just in desperate need to stop the excruciating pain that a bad tooth may bring. Next time go the extra mile and show some compassion. Treat and or care for someone as if it was yourself in their circumstance. If you advertise you help anyone in any circumstance. Then follow through with what you advertise. Because what you offer me wasn't help it was simply a failed attempt on putting a bandaid on it. read more

Frauds. They said I had multiple cavities and gingivitis. I knew I had nothing wrong so I went to a new dentist who verified I was perfectly healthy and had no issues. These dentists are out for your insurance claims! read more