I updated my initial review from a 1 to a 5 star due to Sherie and the rest of the staff making the…read moremissed appointment rectified :)

One of the WORST clinics I've been to. I had a filling replaced and it was placed extremely close…read moreto the nerve causing EXTREME pain. I went back the following day due to the pain. They pressured me to schedule the root canal in their office (they wanted almost 5k upfront for it) and the endodontist wasn't even in until the next week. At that point I was in so much pain I couldn't wait a week. I reached out to another office and they called aspen to request my x-rays so they would proceed with the root canal. Aspen claimed it would take 2-4 business days for them to get the x-rays sent over. When I called aspen and demanded them, they emailed them immediately and lied and said the other office didn't request them. I ended up getting an emergency root canal at another office who got me in the same day. They charged less than half of what aspen wanted me to pay and were much more professional and caring. Worst experience ever and will never return.

Horrible all the way around, nothing but lies since the start. They put an account in my name…read morewithout my permission. My dad was the patient I was only to be a co signer. His teeth have broken 8 times and I have been arguing for years trying to get the debts removed from my account with no resolution. Do not go here

Wow! I mean, wow! I wish now that I'd read some reviews before I made the mistake of allowing these…read morepeople to work on my mouth. Almost every review has a response from Aspen, which is an apology. Why would a dental company with many locations need to make so many apologies? Here's one reason why. Before I explain, I would like to say that the Hilliard location has a receptionist named Leatha. I hope I spelled that correctly. She is very knowledgeable, personable, and super pleasant to deal with. Aside from that, my experience was a complete nightmare! First, the financial part. Don't trust the magician Chris Trainer. While he's throwing numbers around and preparing documents with figures you believe will be manageable, he'll be waiving his fingers and distracting you while you are signing something that isn't what he's explaining to you. I live on a fixed income from SSDI. I'm not exactly sure what my insurance paid. More than $7000, though. My part was another $7000. The total monthly payments were $210 per month, 10% of my monthly income. The dentist, who looked into my mouth for 15 seconds during the initial exam, pulled all my teeth on my second visit. He forced the temporary dentures into my mouth before the local anesthesia wore off. He told me there would be no pain and to leave them in overnight, and sent me home choking on blood and saliva, unable to close my mouth. The fit was so poor, and the pain was so intense that my nose ran and my eyes watered continuously. I had to remove them at 3 am, so i could fall asleep. I spent the next four months picking bone splinters out of my gums and eating soup and soft food, and learning how to chew with my gums. When I returned after six months to have permanent dentures made, I was informed that the temporary ones were the permanent ones. They were just going to realign them to make them fit. After two unsuccessful attempts at realignment, I was to return to have a new upper set made. When I arrived at this visit, a payment of $1200 was demanded, which I did not have nor would I have paid if I did have it. I was supposed to have had functioning teeth at that point. I may have been inclined to pay a portion of the balance owed if they'd held up their end of the arrangement. Needless to say, I was infuriated, and this visit did not go well as they refused to proceed. I'm not sure what I'll do at this point. Now I owe $3000 to the finance company, $3000 to Aspen, and I have zero teeth. My advice to anyone who wants to hear it is a follows. If you need our want dental work done and you have any other choice besides Aspen Dental, choose the other option. If your only other option is knocking out the teeth that hurt with an ice skate blade and a rock like Tom Hanks in the movie Cast Away, then I hope you are a skating enthusiast.

Everyone in the office was extremely helpful and so knowledgeable about the care I was going to…read moreget. The dentist came right in and was so nice and patient with me. He knew that I was nervous about being there and he put all nerves at ease. I am very appreciative of everything that they did for me. I will definitely go back there.

everything went great until i owed money, i never got a bill. didnt knowni owed money. i received a…read morecall from collections. they reported me for 80$. i asked what address they had... they disnt have correct address but they had my phone number and i just spoke to them to reschedule my appointment and they never said anything about owing money. STAY AWAY.

They're awful when it comes to billing. I needed a filling and cleaning, I walked out with an…read moreitemized list of things I needed and started asking questions. I started digging deeper to find out that they were billing random things without going over care or plan of action or what was being billed. One thing on the itemized list was listerine. Why bill that if I could refuse it and get it at the store? And then a few other things weren't even relevant to my care at all. When calling to cancel, who I was talking to got really snappy with me. I was already told in a previous call that it would be canceled. They didn't do it so I wasn't exactly happy about having to call again. When I told them, again, I wasn't happy about how I was billed she told me I could talk to a doctor. I said "it's okay I am going somewhere else." In which she replied "I think the doctors here know more than your sister who just works a front desk." I told her it was my SIL who is a dental hygienist and so she knows what she's talking about. In which her final response was, "fine, then you should go to her. Byeeeeee." And then hung up on me. Not professional, not someone who should be at the front desk talking to people. I'm now understand why the reviews here are garbage.

I purchased motto which is Aspens version of Invisalign. The bottom teeth were not straighten. I…read morewent to a different location to have them finish the Invisalign but after bringing me into their office and wasting an hour and a half of my time they told me I would have to start the entire process over and pay for the Invisalign again. The Motto states "If you don't love your results once treatment is finished, simply contact your doctor and you'll get up to two bonus sets of aligners to put the final touches on your smile." So slightly frustrating and wouldn't recommend. I would recommend checking any other dentist office before going here.

Went in with a broken tooth that needed to be extracted. First time here so took a little bit of…read moretime which was understandable. The staff were all friendly and Dr.Robinson was amazing.

Staff are friendly enough except my denture was ill fitting from the start. It has caused me severe…read morepain since I got it. They just can't get it right. I've had two soft relines and now they want to do a hard reline. I've never been able to speak properly, the overbite is about a quarter inch and my bite is misaligned. I'm ready to go get a whole new one after only two years and I'll have to pay out of pocket, which is not cheap. I've expressed my concerns and they always blame it on me.

I've been going to Just Smiles for 9 years and I will say the photos below scream volumes.read more

They ignored their patients chronic health issues. They…read morerefused to keep patient informed about said medications but instead *lied to the patient about the medications prescribed!* They blamed the patient for having the audacity to complain about said medication changes made (without properly informing the patient.) This is also a direct violation of the patients (INFORMED CONSENT TO TREATMENT AND CARE!) They leave patients in pain and ignore them when it is quite obvious via video chat that swelling/pain is still an issue! When patients complain or leave Yelp reviews they further gaslight and blame the patient pretending they are not accountable for their poor decisions/treatment/care. Funny enough, their competition had NO ISSUES AT ALL with keeping me properly informed, well treated during surgery and aftercare was no problem for them... Future responses from this company will be treated with the same response they gave me... "Not my problem if you don't like honest reviews of your poor service!"

While the dentist and the rest of the staff are very professional, respectful, and great to work…read morewith, I had a very negative experience with the dental hygienist. She was unprofessional and inappropriate toward me, making a judgment about my character by calling me 'controlling' despite not knowing me at all. I felt she was projecting her own past experiences onto me, especially after I made a harmless joke about getting married. ​When she called me the following day and asserted that she was 'smart,' I asked her to explain the comment she had made previously, but her response was rude and indignant. In light of this, I hold to the principle of 'doing unto others as you would have them do unto you,' and I will not be returning to this practice due to her treatment of me.

I had a very good experience at Aspen dental. I was in pain and hoping to be able to get it…read moreresolved today. Everyone was so nice. Dr. Murthy went out of her way to fit me in today. She and Alexa kept me very comfortable and took good care of me

Took my girlfriend there for a wisdom tooth infection... the told us 2 wisdom teeth needed removed,…read moreand she would have to be sedated. The total cost would be $2500. No thanks. Called the regular dentist who prescribed antibiotics... and got us in a few weeks later. Pulled the tooth without sedation. $32 after insurance Be advised, shop around...

70,000 for dentures ridiculous. Nothing affordable about that. They said you could get them…read morefinanced for $70,000 I got about buy a house.

Went in for a consultation and felt disrespected and dismissed by the dentist. I asked repeatedly…read moreto have someone (his nurse) brought back into the office and he refused repeatedly. Eventually he had someone back in but now insisted the only way for my procedure to be done was through sedation. Females, queers and neurospicey be very wary you know the feeling those ppl give you!!!!!

We are not happy with Central Ohio Oral Surgery, that's all we have to say at this time.read more

Dr. McGlumphy is wonderful! Kayla, his assistant, took wonderful care of me through the whole…read moreprocess! I would definitely recommend Dr. Ed and Clear Choice - I am healthy and happy with my new smile! Thank you! Candy

They have the nicest staff...The place is very clean....I am very thankful I found them....They are…read morethe best....