I was treated well. However, I went in for pain in a tooth while chewing. Was given an estimate for…read more$5k to extract a tooth and put in an implant. I'm not sure that the "mild chewing pain" is a hint that the tooth needs extraction. I'm going to another dentist for a 2nd opinion next week. To get the suggested work done, I have to wait till January (with the chewing pain) for the dental surgeon.

I was happy that they were able to see me quickly when I had an abscess. They did xrays and were…read morehard selling me on having 4 teeth extracted claiming that they were also abcessed. They were going to put me on a payment plan. Luckily I didn't fall for their pitch because 3 years later, i still possess all my teeth with none of their predicted problems.

Found out they billed my insurance over $400. I will be contacting the insurance company. And I've…read morenever heard from Aspin

2 months ago I had my tooth extraction and had impressions made for dentures upper and lower. I…read morewent back to have the bottom dentures refined and explained the dentures were to big and didn't fit. I was told to wear the dentures to get use to them. I have tried they don't fit it's horrible. I paid $3000 for new dentures and they are terrible. I will never recommend Aspen dental to anyone. This was at the Martinsburg,wv office

Scheduled with this office back in August for January appointment. They canceled two days and…read morerescheduled all the way to March. Just to call and cancel days before the March appointment. I called to once again reschedule for three days following. They did not answer and never returned my voicemails. Not only is their reception clearly unprofessional but the disregard by the entire team to just toss appointments around and cancels whenever if a joke. They also will listen to your concerns and just refer you to a specialist that will find out you had no issues that Aspen believed you did and charge you an extra $400 just for going. I could probably receive better dental care from the nail Salon beside them.

They are horrid. Great when they want your money. Then the scheduled appts get canceled because of…read morerandom equipment issues. They schedule you back to back for appointments then the person you need to do the work in on vacation. Only so many apologies work, then it gets ridiculous. Spend your money somewhere else....

DO NOT consider this business. I went for a consultation. Office submitted request to ins co…read more Office called and said it was approved, what I had to pay upfront and made my appt. Few weeks later they send me a bill for $4000.00!!! Said the work done was NOT covered by ins. Got a notice that if it was not paid they will send to collections. Corp said local can stop it. Local said corp is the only one to do that. Ended up having to get a loan to pay. They can charge you whatever they want without your prior approval.

STAY AWAY 20 years…read moreago I worked in "admissions" for a for-profit college. I had a background in education and did not realize I was simply becoming a salesperson. Just like for-profit colleges are not real colleges, Aspen Dental is not a real dentist office, it is not a medical facility, it is a used car dealership selling you unnecessary dental care at shockingly high prices. I am not a regular dentist visitor. I go every few years. I brush twice a day. I floss regularly, I use antibacterial mouthwash. Every time I've visited a dentist they did a checkup and cleaned my teeth. Some attempted to sell me tooth whitening, some attempted to sell me invisible braces, but all of them provided basic medical care. My visit today was a rushed process. The dental hygienist started talking about a "deep clean" before she ever looked at my mouth. She rushed through an odd ceremony of calling out numbers while poking my gums. The dentist came in and half heartedly looked at my teeth while talking again about a "deep clean". I have actual tooth pain and he couldn't be bothered to go to the left side of my face to look at the tooth that was hurting. Everything would be solved by this magical "deep clean". Oh, and the hygienist and dentist never made an effort to position themselves so I could actually see their face while they were talking to me. Then the office manager came in. She took me to her desk to discuss this "deep clean". This is where I found out it was going to cost me $1400 AFTER insurance. I asked for just a regular clean and was told no. So I walked out. It was nothing but a sales job under the moniker of a dental office. I don't think the people in this office are evil. I have worked in high pressure sales before. They have a quota. They have to sell us "medical care". They are kind, but they are also stressed by corporate pressure to the extent they cannot care about the patient. Do the office staff a favor: STAY AWAY Go to a real dentist who will provide you real care. Utilize the free market so this place shuts down and the kind people who work there can get jobs at facilities that actually provide care instead of fleecing people who need help.

This is my 2nd review. 1st was in December 2025. I had my full (lower and upper) dentures made by…read moreAspen a few years ago. The lower cracked on Dec and Aspen reloaded it quickly (within an hour). The lower broke again yesterday and again they repaired it in a hour after evaluation. They also have ordered a spare / replacement be made, no charge. I have not had the negative experience that some have posted but anything is possible. Perhaps personnel changes have made a difference; their facility replaced the former Ruby Tuesday location a few years ago. I found the staff at Aspen personable and responsive, a far cry from other experiences with others in the past (not local to Winchester). I do highly recommend them.

Horrible. I called on 5-26 and was told my consultation told be 29 99. On 5 27 I called to…read moreconfirm this and was told it was correct. Both calls acknowledged i was a former patient. Two hours later I was called to confirm that I understood that I was a returning patient and it would be 165.00. The supervisor i asked for hung up on me. I have reported them to the state.

Let me preface this by saying this is the first yelp review I've ever written. For me to take the…read moretime to do so should tell you something. Scammers. There's no nice way to say it. Stay away from Aspen Dental...period. I visited the Altoona office this past week. I will say they were very thorough with xrays, but that's the only positive you'll get out of me. What I can't wrap my head around is how a cleaning was going to cost me 3600 dollars. That's with me having really good dental insurance. All due to my gum disease requiring an antibiotic. When I said "well then let's just skip the antibiotic that isn't covered by my insurance and get a regular cleaning", I was turned away and told that it was part of the procedure. Absolute horse manure. I'd like to know what antibiotic costs 112 dollars, and that's per tooth. This is predatory. Let's make sure we add as much as we can to this client's bill, and make sure it's not covered by insurance. This business model shouldn't thrive, but when most of your income is from feeding off insecurity and vanity, for some reason it does. Now I'm also in the same boat as a previous yelper where I have to wait another 6 months just to get my teeth cleaned. Aspen did absolutely nothing for me but somehow that counts as a cleaning. I mean, they did give me a tiny cup of mouthwash while I was there. I'm beyond livid.

They broke a tooth (crown) I just had fixed within the past 2 yrs. They said they would pay and fix…read moreit out of pocket but the tooth had to be cut out by oral surgery. Now 6 months later I get a bill for $950 because they never paid oral surgery bill.

Hello, I have to talk a little about my background with any…read moredentist. I have always, always been afraid of the Dentist!!! I never got Novocain for any fillings when I was a kid (because then there was an extra charge for the Novocain, and at that time there were 7 of us kids in our family, (and my Dad was already working two jobs and didn't want the extra charge for the Novocain). I was the only one in my family nervous about going to the dentist! My husband and I moved to Belle Vernon a year ago (after living in Pittsburgh for a long time). I believe there was an angel OR divine Intervention here!!!! I'll explain why .... I am now 65 years old and my one tooth started hurting. The closest place for me to go was to ASPEN DENTAL (in BELLE VERNON) it's the closest dentist to where we live. I wish i had used Aspen dental a longggg time ago!!!!!!! I spoke with the dentist at Aspen about my fears and he was very understanding. (Because of neglecting the dentist for many years I had no choice but to go to the dentist). The dentist had to pull one tooth on the bottom and two teeth at the top. I didn't feel a thing (and the dentist only used Novocain!!!! I wish i moved to Belle Vernon a longggggg time ago"!!!!! I will never neglect my teeth again because I have Aspen Dental !!! Regards, Kathleen Hassett-Manns

Aspen dental of bellevern PA also maxed out my insurance on first visit there have a care credit…read more which is trying change me services NOT RECEIVED from February 25 till now Oct 25 after I called bellevern off told them I not cor back next they kept rescheduling me time after time I had pay out my poct 328 .00 for adjustment on my bottom dentures which is still the temporary ones .and only one liner .I'm out dental insurance till first year thanks to Aspen dental I called corporate they didn't do Anything I called my insurance company told them why are they in network if ripping me and insurance off oh I'm not only one with issues with them

When I initially walked in, the secretary and the lady taking X-Rays were fantastic. Very sweet,…read moreand understanding of dental anxiety, and made the start of the appointment very smooth. Then I met their hygienist Sierra. Judgmental, pushy, and condescending, and the dentist who acted the exact same way towards me. There's a difference between teaching your patients and talking down to them, and I was close to tears multiple times sitting in that chair being scolded like a child. They told me I needed a root canal, and quoted me for a scaling and planing procedure. When I asked what the procedure was they stated "a deeper cleaning than normal," and then failed to be forthcoming with any other details. What they failed to tell me was that it involved possible local anesthesia, and that my mouth would be sore for days after, and possibly make getting a root canal a worse experience than it already would be. Then when they gave me the price, I called other dentists in the area to see if it was comparable. It wasn't. They were charging me almost $800 more than everyone else in the area (and included things in there that were not discussed like a specialty tooth brush and flosser.) They also gave me a paper saying I had signed for a "quote," but had charged me for the procedure that day. Luckily when I called and cancelled and told them my concerns they said they would refund it to my card, but now to need to call my insurance to make sure they weren't billed for a procedure that isn't going to be done by them. If you're looking for non-judgmental help, I would NEVER recommend this practice.

This place is a scam and they mark up everything. I went in for a cleaning, did not get a cleaning…read morebut got offered a mouth guard and deep cleaning that would total nearly $4 k. Again do not go here!

I had excellent care here all the staff are very courteous and very helpful. Dr. Jennifer Check is…read morethe best dentist that I have ever been to. She had to pull five front bottom teeth and I didn't know they were out and no pain. I recommend her and all the staff they explain all procedures precisely. Thank you Mary Mason

Never got past the receptionist. She said wife's insurance wasn't excepted without even entering…read morethe info from her card. We went there for a "denture tune-up" (made by Aspen at our previous address), went home and verified coverage with the insurance company. Aspen corporate sent an email saying "they were sorry she missed her appointment" and asked her to reschedule. I don't think so, Tim......