I came to the ER back in February due to extreme nausea and abdominal pain after being sick for 10…read moredays with a mysterious GI problem. ER doc and NP had shrugged it off as possible gastroenteritis and anxiety and had discharged me home. My symptoms improved for a bit and then suddenly got worse three weeks later to the point where I was unable to eat anything without getting extremely nauseous immediately and experiencing the worst abdominal pain so I checked back into the ER Turns out I had pancreatitis and was admitted for 4 days and had the loveliest nurses and Drs during my stay. In particular I had a wonderful night nurse for 3/4 nights I was there. I'd recommend this hospital for those who are seeking emergency medical care

Zero stars. If you…read morevalue privacy, dignity, compassion, or even basic communication in a medical setting, I strongly recommend going elsewhere. I called ahead to confirm they could do specific blood testing and was left with the impression I'd actually get answers that day. Due to the urgency and my concern of being contagious, I went in. I spent roughly 4 hours being shuffled between waiting room chairs, open hallways, repeated testing I had already told admission and staff that I completed earlier that week, and staff who often acted more irritated than concerned. I had a cough and chose to wear a mask out of consideration to others at close proximity in the small waiting room. I repeatedly explained to staff that I had already just completed chest X-rays, EKG and COVID/flu/strep testing at my Dr's office TWO days prior, but I was continuously pressured into repeating testing after being told I couldn't be "properly evaluated" or "things can change in a couple days" otherwise. Yet, the ONE thing I specifically came there for -- the blood test -- still wasn't resolved that day, and I was later told results would take another 3-4 days anyway! The level of privacy here was honestly shocking. I was openly questioned about personal medical information -- including where I was born and my vaccination history -- within earshot of staff, security guards, and nearby patients sitting just feet away. Even worse, I was asked to LOWER MY MASK in the middle of a crowded waiting room so they could perform nasal swabs in front of everyone. Then when I expressed my disbelief, I was gestured to follow the nurse only a few feet away into an open hallway near the front desk for a throat swab where I was gagging and coughing publicly while strangers walked by!! Absolutely no sense of privacy or infection control. It genuinely felt less like a hospital and more like a chaotic transit station where medical testing was being done out in the open. The (waiting room) bathroom used for urine samples was filthy, financial discussions happened openly in public areas, and most of the visit felt more like a cash grab assembly line than actual patient care. After all of that, I was basically given a few unrelated guesses, prescribed meds I didn't need (one of which was dangerous to a heart condition I told them I had) and sent back out into the waiting room to sit even longer for discharge paperwork. At that point I walked out regretting not walking out immediately at the beginning. What makes this even more frustrating is that I sent the hospital a detailed letter the very next day expressing my concerns about the lack of privacy and overall treatment during my visit -- and not a single person reached out afterward by phone or email. No acknowledgment, no follow-up, nothing. Reading the other reviews was eye-opening because my experience clearly was not an isolated incident. There are far too many hospitals and urgent care facilities to settle for treatment like this. I absolutely regret choosing this ER.

One would never want to end up in an emergency room but if we had to in the future, we would hands…read moredown choose the los Robles emergency room again. We came in before the morning shift change. The staff was prompt, the noise level of the night and day shifts were acceptable, the bedside manners of everyone and I literally mean everyone was excellent. As a healthcare worker myself, you can't help but notice the small details and compare/contrast with your own experiences. I may be a touch biased towards teaching hospitals, having started my career in an inpatient rehab hospital as well. Thank you to all the doctors and nurses that helped us! Wishing you all the best in your careers! I need to give a special shout out to Shawna from registration. Not only was she transparent about billing information and expectations, but she was also personable and there were organic moments where we couldn't help but laugh together despite the event itself being stressful. Thank you again, we hope to never be in a position where we have to come back but if there's ever a medical emergency again, we will choose Los Robles!

Just porior to signing her out, doctor's were still doing only what was either medical experiments…read moreor unsurance fraud or both, i discovred they dosed her with a 3 day dose of scopolamine, a drug that "Causes" amnesia and at 72 hours more or less is well known to cause particularly in the ekderly, acute halucination and other mental disorientation, they gave her scopolamine and a highly dangerous so called anti depressant, My mother would NEVER agree to taking either of these drugs, ever. Scopolamine only for speciffic limited incident where she has expressly discussed it with the administering anesthesiologist for planed surgery, is the only circumstances when she would allow scopolamine. (Not a patch for 72 hours without her knowledge) The scopolamine coincided with hospital staff suspiciously prempting discussions of my mothers mental decline as if i whould now recognize it,,,wow these people are scum. And the doctor that readily did call to discuss my mom was the Hospice Dr they added to her case. My family would NEVER HAVE ANYTHING TO DO WITH HOSPICE AT ALL, i told them this when she was in ICU and at previous hospital visit, I diplomatically told! Hat doctor the same. I said to him, its peculiar nobody has assesed and discussed my mothers condition at all or called me with any asessment diagnosis,,yet every day they gave her zero physical therapy, Administred one unauthorized videofluroscopy to watch her swallow which was equal to 155 chest xrays, as well as other xrays and scan events. All against her will even after ICU and life threatening excuse could posibly overide personal rights and freedom. Its her body, no means no (this is america) If i suspected medical assault and abuse and just wanted to prevent it,, id say my suspicion was not unfounded after reviewing only briefly the facts in her so called treatment. My mother is thanks god eating well now and recovering contrary to the false narative they tried to medically enforce,,, best as can from their abuse, This is an edited version as yelp restricts length and i simply chopped out the top half of my review. Which had over 5000 words. I also have audio and video recording of their crimes in the ER while mom arrived Let me just say i suspect more than incompetence and neglece cevprevails in that ER especialy when they know how to structure to get insurance pay. It is in my opinion criminal and or medical incompetentce and abuse.

Thank you to Dr. Omino and his wonderful staff for changing my life!…read more They worked so hard to make sure a crucial medication that was initially denied by my insurance got approved to treat my condition. I recognize the amount of time and effort it took to get my necessary medication approved, so thank you. They were extremely attentive and flexible with my schedule as well, as I am a very busy student myself. Every time I visited, Dr. Omino took the time to really explain all my options and answered all my questions. He took my symptoms seriously and never once dismissed me. He thought outside the box and ensured he did a full diagnostic work up for all potential diagnoses. I am so incredibly grateful for Dr. Omino's endless advocacy that truly makes a difference in not only my life, but all of his patients' lives.

Dr. Mendelis, Dr. Park and Dr.Warner are phenomenal. They are compassionate and very caring. I…read morehighly recommend them. Shoutout to Mario Molina best medical assistant out there, he always goes a mile and beyond to assist me. Thank you all your service.

For staff care, I give the staff 5 stars. They made me feel comfortable and cared for. Everyone…read moreexcept one RN named Ron was exceptional. I had Ron for the night shift on 5/11 - 5/12. Having had a knee replacement, I was supposed to get up and walk. I asked Ron 3 times from 7:30 to 9:30pm. Each time he told me he was too busy. This is unacceptable for the nurse in charge of my care to refuse care. I ended up walking on my own without an attendant. For hospital "protocol" I give 1 star. I was in pain but I'm also honest. The pain to me was intolerable but I've had pain off the charts and this wasn't it. So I honestly said it was a 6-7. Apparently if I didn't say 8, they were instructed to give me less pain meds. This doesn't work on an individual basis. I metabolize meds quickly. That means I need more and it won't last as long as the average person. So in reward for my honesty, I was on pain for the entire night shift. There is also no dr in house for the staff to get a change if meds. There is one off site dr and that dr does not respond to patient calls. Eventually that do did respond to the head nurse. Needless to say I won't ever be staying here again. As a side note, their ER is top notch. That's probably because they're independent of the in patient services and have medical staff more readily available.

I'm going to be very careful how I post this review to protect your staff. Several days ago my…read morefamily member was brought here by ambulance and the care was Absolutely Wonderful but the staff review is a 1 star for what I personally witnessed and for what I was informed after my mother got transferred to a room upstairs. There were patients all over the halls for hours,while my mom got a room immediately because she came in an ambulance, this was so horrible to see! When we got settled in a room upstairs, I brought this up to a "staff member " about how heartbreaking this was and this person informed me that this hospital had an entire floor COMPLETELY SHUT DOWN! Omg!!! Are you kidding me!!!???? This was not what I wanted to hear!!!!!!

My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!

The staff at Providence Holy Cross hospital was absolutely amazing. I was admitted into the…read morehospital and was there for three days. They really took care of me. The type of care I received was the best I've had in a very long time. One thing I could say about when you're not feeling well service, comfort, and care means the most. The nurses and the doctors were absolutely amazing! Thank you!! I did NOT like the food at all reason for 4 stars instead of 5.

An old story. Tyrant nurses during Covid that had no idea how to treat a veteran…read more The doses of meds were wrong for my seizure condition and nobody gave a damn. The worst hospital I ever been to in my 68 years . Not to mention, my patient rights were violated, and they knew it. Their policies violated my rights.

I underwent surgery on May 15, 2026, and I want to express my deepest gratitude to the entire team…read moreat Kaiser Woodland Hills. I had some reservations about this facility, but this team completely changed my perspective. From check-in to discharge, everyone was outstanding. I am especially grateful to my pre-op nurse, Daniell, who was amazing, and my post-op nurse, who provided such incredible care. You both were great, and I promised you I would leave this review--I haven't forgotten your kindness! I also want to thank the anesthesiologist and the CNA; you all were wonderful. Between my health and the stress of a divorce, I was going through a lot, but this team made me feel safe and cared for. I am so grateful to all of you and to my surgeon, Dr. Luciette Saad. Please find these team members and give them my sincerest thanks and kudos. Thank you all for being so amazing!

I will complete my full review in the coming months, but even now, it is clear that the level of…read morecare has been far from adequate. To receive false negative results over the course of several years is not only deeply concerning, but truly heartbreaking. I remain hopeful that, with ongoing care, my experience moving forward will be markedly different. Thus far, it has been one challenge after another." In addition, as built up as the Woodland Hills facility is, they do not have radiation at this location. You have to go to the sunset location and radiation is 5-6 days a week for several weeks.

My two day stay here was made memorable because of how great my TOSH care team was…read more I've been telling my friends that it was meant to be that the waitlist in L.A. was ridiculous because I ended up getting surgery at home instead. I woke up confused as hell after my 3 hour surgery. I don't even remember being rolled to my room - 211 - where I stayed for 55 hours being cared for by an amazing group of nurses. Many thanks to Bonnie, Cindy, Bryeanne, Molly, Charli and Marianna for taking such great care of me. My only regret is that I wasn't able to eat any of the food that was delivered to me because the pain meds and everything I was taking made me lose my appetite that even just the smell of the food made me want to gag. Such a shame because everything I ordered looked super delicious.

Entire staff from registration to nurses and food services were top notch and really good,that…read moreextra caring really helps when you're recovering from surgery. Makes a difficult time alot more tolerable. Thank you.

so this is not going to be good! So I called this location (Simi Valley) on Monday to make an…read moreappointment and after being transferred multiple times for over 10 minutes this lady answers phones with no patience. Before even getting a word out she was extremely annoyed and in a condescending tone says hello. She did not want to help me with scheduling my appointment, this is not how you treat your customers, especially when you work at a doctors office. Needless to say I will be going to the other Kaiser in Thousand Oaks in the future.

I would not reccomend Kaiser to anyone. Look at there history of lawsuits and false advertising…read more Your not in the hands of the doctors, yet how much money you have and what company you work for. Also if you are some how no longer a member and try to get your meds the prices are FAR higher then anyone else. Look on your old ones to see how much they pay for them. And how much they charge you. I was told in person by there employee they do this to keep non members away. So pretty much denying service with high prices. I was being charge 26.00 as a non member for months then it jumped to 138.00. This would be known as Price gouging and or profiteering. When Kaiser was started I dont think he would of wanted what this nonprofit is today

Mary Health is an extraordinary skilled nursing facility that combines love, compassion and…read morespiritual enrichment w exceptional medical attention. Our family was truly blessed by the way the Sisters and Father John led and aided us on my mom's end of life journey. Her last year was filled with many joyful moments, loving friendships and the feeling of gratitude. The Mary Health community truly feels like a family. And we're grateful for the care we all received as mom transitioned to the greatest of all destinations.

Tonight the nurse helped my mom with what turned out to be, an inhaler that may have been the cause…read moreof muscle cramps and spasms, including those that might be considered "later on" after the initial effects of the medication have subsided in seniors or those like my mom who got 200 puffs by mistake at her in-patient care at Los Robles Hospital