Top of the line therapy! Professional, experienced, caring therapist. Great office staff, very…read moreaccommodating and pleasant. Exceptional equipment. Recommend highly!

After total knee replacement, I chose BSW-Keller for my physical therapy, and I'm so glad. Yes, it…read morewas difficult and yes, it sometimes hurt, but within three months of surgery, I was able to walk better than I had in years. My PT, Andrew, really knows his stuff and pushed me to do as much as I could. Also, the office staff are professional and friendly; it was nice to be greeted warmly every time I entered.

They completely ignored the orders from my physician to treat my lower back discomfort and work on…read morecore strengthening.... they decided it was my hip causing the problem. They manipulated and stretched and pulled on my hip until the hip that did not really bother me when I went in there has not stopped hurting since then and I'm now having a hip replacement. Yes I probably would've ended up with a hip replacement, but they caused the problem to be aggressive. I've my opinions to them on the second visit the third visit and I never went back after that. They called did not told them what the deal was so come in and we could fix it. No, I don't think you're touching me again. I've used them on several occasions previously, but the entire practice had changed. It's now more like a chiropractor's office as opposed to a physical therapy. So please do your research. Check out some other places before you decide to go here.

Do not bother - company is a complete scam. The scheduling department passes you on hold for hours…read moreand tries to reschedule when the constantly mess up. Absolutely feels like a fake business and out for profits and potentially does more harm then good. They blame other people and look to file lawsuits and charge insurance more than they care about patients.

I had an outstanding experience at Premier rehab physical therapy working with Dr.Valeria Galvan…read more they are incredibly knowledgeable, thorough and attentive. from my initial evaluation, they designed a customized treatment plan that targeted my hip area . They explained every exercise clearly so I understood how it helped my recovery. Thanks to their expertise, my mobility and strength have significantly improved. I highly recommend premier rehab physical therapy. Location that I was at was on Heritage trace in Keller Texas. The entire clinic staff and front desk staff created such a warm, welcoming and fun environment! Thank you all so much!

Physical therapist was ok, but office experience is terrible. There must be 5-8 people in the…read moreoffice, but none that can schedule you or check you in. For that, there's a kiosk that you STAND at and FaceTime someone somewhere else. This is a challenge to start given I'm there to rehab a hip surgery, so I'm there balancing on crutches with my phone while this lady on a computer screen rushes me to confirm appointments on my phone. Then, she doesn't even give me 5 seconds to get the appointment in the phone. The appointment times are very limited, so when I suggest we schedule a bit further out to ensure I can get them all in, she says " I can't schedule without your providers approval." No attempt to help, no working with me. After I push, asking several questions and having to "prove" why it would be helpful for all involved (in front of a line of people), she finally says (somewhat rudely) that the provider is the therapist who is standing right behind me. Ok, well, again I'm on crutches, I don't know your specific language and separation of duties talk and you could have just asked the person for me if you knew and saw. Last she said to wait for a printout of my schedule, but after standing there for 10 more minutes without anyone even acknowledging us, we left. Terrible customer service and way out of touch with who you are serving. To bad because the actual therapist was great.

Came to check out the spot and get an understanding of the many things this place has to offer. I'm…read morecompletely blown away by the float, and I think its going to be better than a deep tissue massage. I didnt get my leg in the normantec, but I watched it work and wished I'd worn different pants. I'm booking Jason Lucas and my float now. This is what I definitely approve of this business: Takes #Medicare Patients Great customer service Knowledgeable staff Clean One on One consulting Great Reviews #PhysicalTherapy Walk-Ins Welcome

We love Dr Holloway, she is so caring and knowledgeable. She thouroughly makes sure she understands…read moreyour pain and what kind of pain you are having, then she sets to work. She employs many different facets of treatment, cupping, accupuncture, ultrasound, and massage just to name a few. The office is clean and bright, and there is never a wait time because Dr. Holloway manges her time well. I cant recommend her enough. You will not be disapointed if you visit her.

I've been to Bentz Physical Therapy in Keller multiple times over the last several years. They have…read morebeen nothing less than professional and knowledgeable, as well as personable. Care is tailored to what you need and they keep you on track. They have streamlined their processes over the last year or so in order to see more patients. This did initially seem less personable, but they are a business; it did not impact the level of care. Also, they are within the VA referral system, so if you are a veteran and need PT, this is the place to go! Highly recommend them, and requesting to see them again after a recent back surgery.

I was a P.E. teacher and later a medical case manager before I retired. I have been to several PT…read moreclinics, and this place is THE best by far. Not only are the therapists friendly, but they all have a wealth of knowledge. No other therapy clinic could figure out why I was in pain and limping until Peter Bentz, PT. He saw that my hips were uneven and did treatment on me that is allowing me to return to my preinjury status. If you go anywhere else, you are making a mistake. If I could give them more than 5 stars, I would. I read what Arlene S. said in 2015, and I totally disagree.

Dr Stevens is knowledgeable, friendly and puts me at ease. The office staff is absolutely…read moredelightful! I would highly recommend!

Therapy Partners of North Texas is an excellent Physical Therapy center. I am currently going…read morethere for the second time to get rehab after my second hip replacement. I went there after my first hip replacement too. All of the therapist at the clinic are so kind and caring. They do an evaluation on your first visit to see what you need and then they build a therapy plan individually for you. They help you learn all the exercises and then add more as you get stronger. They are always concerned with your safety and how you are feeling. The facility is very nice. They clean everything after a patient uses It to keep everyone safe. If you need physical therapy definitely give them a try.

I can not believe you fired Steve! I only came to this place because orthopedics wanted to do…read moresurgery on my elbow and he was able to fix it. Another money hungry medical corporation. I will be sure to not recommend.

Steve is the former owner of the practice who now works for a hospital group as an employee…read more Although he is a very good therapist who has extraordinary knowledge regarding rehab, he can also be extremely rude and discouraging. I had to experience a few of his rants of him commenting in various topics and it revealed a pretty caustic and poor attitude. However, there are positives, he does spend a lot of time doing manual manipulation and massage, which is a plus. My experience of his abrasiveness is consistent with one of the other reviews. I've switched practices and am thankful to be in a more positive environment to continue my rehab.

I wanted to point out exceptional service by Elba. Currently, she is in charge of transportation…read morefor the residents needing to go to doctor appointments. Elba takes great care making sure the patients are secured and ready to go. Additional, Elba serves as a CNA and her care for my wife is excellent. ( I wish there were more like her). I have known Elba for over four years and her understanding of customer service is amazing. Elba understands that the patient is her primary concern and they pay her salary!!!

PT/OT/ST OUTSTANDING AND 5 stars. A few key staff, Louise (aid) , JT (facilities) Patty…read more(reception) all very friendly and helpful. Most the rest of the staff not so much. Standard answer is "I dont know". Eye contact and smiles are hard to come by. The furniture in the room was disgusting. Clothes were lost and only found because I took pictures of them and they knew what to look for. Power plug for Ruku was stolen the first night and never returned or replaced. The new administrator Janell has her hands full, however I believe she is going to be a great addition to the community. If you are going their, or placing a loved one their, go often and ask questions , follow up, take pictures, or maybe look for a different place

I went to core Physical Medicine (Keller) 2 yrs ago to get a consult and a PT session for my…read moreshoulder. I was told the cost WITHOUT insurance was $275 and the cost with insurance was $275 but it would count towards my yearly deductible. I opted for the cost with insurance as they were the same. I only went to one session. 2 months later I get a bill for $347.41. When i called them they said my insurance did not cover the entire submitted amount. which was over $1800.00. I asked them to waive the charges as the cost without insurance was only going to be $275.00. They would not waive the outstanding balance and to this day I am being chased down for the outstanding bill. I will say the safe was great but I would be weary on going back and definitely check with your insurance before doing business.

therapists juggle several patients at a time, after finishing the assign exercise you wait for…read moresomeone to come back with next exercise. I did self pay for agreed amount because of high deductible plan, they did run a check of insurance to determine this. My credit card was billed the agreed $325 upon check in each session. THEN they billed insurance and required additional $408.71 months after I finished therapy sessions. When I received the bill and called to question it, they told me I signed to agree let them bill insurance. Even the bill they mailed says $325 self pay payment for all my visits, and then BCBS gets billed each instance. Beware if you have similar circumstances. I'm extremely displeased.

My therapist was Dr. Daniel Shimoda and let me tell you with this being my second place doing…read morePhysical Therapy, he was inarguably the best. He was a very relatable, friendly, and helpful person. He would not only give me the exercises I needed but would challenge me and actually make me break a sweat in order to better me. The environment was also very friendly and seeing how he and his colleagues would interact with each other made me realize that they are a family. 10/10 recommend!

Excellent experience. My husband and I have both visited and would recommend to any of our…read morefriends/family. Amy is great!