Had the best customer service with Dr. Shehata! His staff was amazing. I came down from Phx to Yuma…read morejust to get his care. He took his time and told me his honest truth and suggestions for my health. I felt at peace when I walked out of the office. Thank you so much for taking care of me.

Visited with NP for severe abdominal/back pain. Diagnosed as constipation with advice to drink more…read morewater and take a mild laxative, took labs (they do it every visit?) and sent home. Severeness of pain got worse and advised next day by phone to continue as prescribed and come back in six weeks. An ER visit quickly located a kidney stone. So much for obvious assembly line medical care. BTW, who wants to receive care from a physician who says "Hi, just call me Joe" and then wants to change your food choices secondarily to one's medical issue. Another, BTW, Bob S, is the clinic's owner who gave himself 5. stars.

This place should be called "Double Bogey!" Another Hero to Zero. At first, I went because a friend…read moretold me about the wonderful Dr. Martha Alemayehu. And he was correct, top-notch treatment. Sad to say she left, and it has been terrible since. I was passed off to a NP and while her interest seems genuine the administrative operation of the office is a DISASTER at best. I was to be referred to a Neurologist and that is when the end was near. First on a separate note there were issues with getting insurance approval for a different issue that was affecting my knee. They sent me for x-rays, said I needed treatment, and they would get approval. Never got back to me on that issue. Back to the Neurologist. I was told a name and number and if they did not contact me withing a few days I should call them. I did not get a call, so I began trying to contact them. The Neurologists office phone kept giving me a recording announcing the voice mail system was not available. After multiple attempts I called Up2Par. Their assistant said she would follow up with the Neurologist. She called me back and said she reached them without problem, and I should call again. I got the voice mail system is not available message again. I called Up2Par and she said she would try while I was on the line. This time she got the voice mail not available message. Next, I was referred to Up2Par's scheduling office so I could speak to the lady who would be coordinating the referral. That was a disaster. She spent the better part of the call explaining why the issue was happening such as the doctor that I am referred to does not like voice mail, so the office does not use the technology. After listening to all her excuses, I told her I was unsure about using the doctor they recommended. So, between the multiple missed communications, it seemed after an extreme number of phone calls and mounds of frustration I had an appointment with the Neurologist, and an appointment to check some issues requiring an ultrasound of my chest. Still at this time I am not sure about my knee. Now I receive a form letter with the boxed checked stating and I quote, " We cannot live up to your higher expectations. Due to that, we encourage you to find another physician." Amazing they have a FORM letter that you check the box stating they cannot meet expectations. Apparently, they do that often!

I developed an earache over the passed couple days. As I was about to head to CVS to pick up some…read moreover the counter ear drops, my wife recommended going to urgent care since we're heading out of town tomorrow. I'm a cash payer, no standardized health insurance, so I was reluctant, but decided it might be a good idea because the pain is worse today than it has been. I made the appointment and upon my arrival, I let the woman at the desk know I don't have insurance and ask how much the visit will cost. She said she can't tell me that and it all depends on what the doctor does, x-rays, exams, etc. I thought it be odd there is not a standard visit cost, but thought it'd be around $50-$75 since I knew no x-rays would be needed. I get called back, they weigh me, take my blood pressure and temp, all check out well. I wait a couple mins for the doctor. Not a long wait, which was nice. He walks in and asks about the earache. I tell him it's in my left ear and that I've had similar pain before which turned out to be an impact of the ear or wax build up. He immediately checks my right ear for reference, no problem. Then checks my left and says, "Guess what." I reply, "what." He tells me, it's all clear and completely clean. It is a little inflamed though, so he prescribed me ear drops. He was in the office a total of about 3 to 5 minutes. I go to the front and they give me my script and a bill for $180! What?!?! $180?! For what?! To tell me I have no wax build up in my ear take some ear drops, which I already planned to do? I was floored at the price tag. This is the problem with the health care system. It's such a scam. It's no wonder people result to Google or web md. If she would've told me the price before I went to the back, I would've walked out. But because I was "seen," they can charge whatever they want and I can't do anything about it. Shame on you NextCare taking advantage of hard working Americans. I won't be back, but what do you care? You got your $180.

I would say the doctor/PA was great. Unfortunately, it's been 5 days and still don't have blood…read moreresults after having chest pains while there. They did an EKG which came back negative and also took blood. I was told I would get a call in 2 days. It's been 5 days and I have been trying to call them for 2 days. Nobody is picking up the phone!!!! Ridiculous. Let's see if someone from corporate calls after sending them a message from the website.

This is the best hospital in the area. The hospital staff are very helpful I'm having my gull…read moreladder removed .

horrible experience the multiple times I was there. I brought my daughter for a cough that has…read morelasted 2 months and getting worse with a full body rash. They said it was normal and she'll get over it and gave her cough medicine. The very next day we had to bring her in for her whole face puffed up from a suspected allergy problem with the same cough. Just gave her Benadry. fast forward to today she has a worse cough and cant breathe at night without coughing and crying but it's all normal as they said... they don't care about the people that come in just want to send you away as fast as possible

The other day I received the phone call ico the test results for my daughter's COVID-19 test;…read morenegative! So, I drove there to pick up a copy for her to take to school. After a temp check at the front I was directed to a lobby where I waited less than 10 minutes for the documents. A smooth operation; not looking to get tested again but may I suggest coming here to have it done?

I am a provider. Please do better for our families. My office made 8-10 phone calls to get a care…read moreplan signed. After speaking with 2 manager type people, we still do not have vehemently signed care plan. The signed plan us needed so member's cand receive ongoing therapy.

really like this place. Brady Olson has been a pleasure to deal with. great referrals for my toe…read moreproblems. got great personal advice and motivation from my last visit as well. JDW

I set an appointment for this place for 1/28. I wanted to be seen for diabetes maintenance,…read morefibromyalgia, and some other things that have me worried. (REALLY puffy feet, bad headaches, visual issues, and traveling numbness on my left arm.) Since we travel in an RV and live in AZ in the winter and travel in the summer, I wanted to establish a doctor in Yuma, where I am half of the year. I DO have health insurance that I pay for every month and have for over a year. This clinic was on the directory. When I was shooting the breeze with the nurse, I mentioned the weather and that I live in an RV and we'll be travelling up California in the summer. Then finally Brady Olsen, who I was appointed to see, came in and asked, "Do you live in an RV?" I said "Yes". He said, "You are a transient, we don't do that here". I thought he was kidding at first, so I asked, "What?" "We like to establish long term care for patients and you have too many health issues. We just don't treat transients" He then told me that he treats snowbirds because they live here for 6 months and then travel to somewhere else for 6 months. I told him that's what we're doing, we're just starting! At this point, he wasn't interested in talking to me anymore. He wanted me out of the office. He said, "Check out the Yuma Walk-In Clinic. They deal with transients". At this point, I can't believe whats happening. I never even got to tell him what's going on and what I need help with. The moment I said I live in an RV, he was done. Then, as he was ushering me out of the room, his 4 staff members were watching from the office area. He said, "We need to be more careful about transients". I interjected, "Because we're evil!" I was so upset! I felt humiliated because I was treated like a sub-human.

This was possibly the best decision I made for my family this past year! I have a normal, healthy…read morehappy child who developed a very severe neurological and vocal tic immediately following vaccines & a dental visit. I of course had our pediatrician run every test possible to find the cause and they essentially told me 10% of the child population develop a tic for no reason -after one full year of no change they could medicate. I also immediately contacted the pediatric dentist- they're still looking into it supposedly. Meanwhile I consulted with a Naturopath who had us start a detox protocol which we had been on for 4 months, when I decided to call Yuma Homeopathy. I was determined to find a way to help my dear child return to normal. The initial visit took about 1 & 1/2 hours -it is a very comprehensive interview process. Homeopathy encompasses the entire body - not just the presenting symptom. Anna is very well educated, sincere and professional. After the initial consult she determines the one best remedy. I learned that Homeopathy is safe, natural and very affordable. The consult cost includes the remedy! (The remedy is the size of a bb). After one day the results were undeniable, this was evidenced by no motor tic and minimal verbal tic. After 3 and 1/2 months we are back to normal. Anna is very invested and always available by phone or email. (I traveled from CA for initial consult & all follow-ups were done via phone). If you are feeling helpless and hopeless after trying conventional doctors & treatments- Yuma Homeopathy is the answer!

From the owner: Are you looking for natural solutions to resolving hormone imbalance, causing symptoms or…read moreconditions like menopause, anxiety, depression, insomnia, headaches, menstrual, ovarian and uterine problems, weight management issues, thyroid and other glandular problems? Then you have come to the right place.

I scheduled a skin cancer screening. The staff was busy. Some even smiled, but no one went out of…read moretheir way to be pleasant. There seemed to be confusion about who I was. They had my first name correct, but kept telling me I had insurance I've never had, until I asked if my first name was spelled correctly. They then discovered my last name was not the same as the one they had pulled up on the screen. How can you not have a list of patients and appointment times? I paid $60 for this service. It took less time for the doctor to assure me that my skin is good than it did for me to check in. The office is crowded and the traffic pattern is wrong. Assistants and doctors squeezing past in the narrow hallway as patients wait to check out. Medicare used to cover the cost of a skin cancer screening. I did have several questions for the doctor, but was so taken aback that I didn't think about them until he was already out of the exam room. I don't plan to return. Too bad there are so few options for doctors in this town.

I don't see how one person gives a five star rating and the next gives a one star. All I know is,…read moreI have never been treated so poorly by a Dr. I went in for my "head to toe" and he didn't look at my scalp or my feet. He glanced at my legs and said they were fine. He froze my face in so many spots, it took weeks to heal. He grabbed my head and force my head to angle the way he wanted. He picked my arms up and just dropped them when he was finished. All of this took less than 10 minutes! Oh, he did return to biopsy a growth on my face. That took less than 5 minutes. No questions or time to talk to me. I'm 70 years old and have had a few bad doctors but Dr Zade, at least to me, was the most disrespectful and unkind doctor I have ever experienced. I give his assistant and staff 5 stars. They are all kind and helpful.

I can't say enough good things about Dr. Kruthi Kelur at Onvida Women's Health Center in Yuma,…read moreArizona. After struggling with ongoing pain, she was one of the first providers who truly took me seriously. Because of her thorough care and willingness to listen, I'm now scheduled for surgery in May to finally address what I've been dealing with. Dr. Kelur genuinely listens and doesn't dismiss your concerns. She takes the time to understand what you're going through and makes you feel heard, supported, and validated. That level of compassion is hard to find, and it made a huge difference in my experience. She is not only knowledgeable and professional, but also deeply caring. I feel confident going into my surgery knowing I'm in good hands. I highly recommend Dr. Kelur to anyone looking for a provider who truly advocates for their patients and takes their health concerns seriously. The lady's at the front desk were also very friendly and helpful greeted me when I went in and also thanked me and said goodbye when I was on my way out, been going multiple times as well for blood work and everyone has just been so nice and supportive great customer service all around. Couldn't recommend onvida women's health more !!

I would not recommend this office. I came here to get some information and answers on my recurrent…read moremiscarriages, and asked if my insurance was covered and taken. I was told yes, so imagine my surprise when I was billed almost $4,000 because my insurance was denied. Every time I've called in with a question, the front desk seems as though they have better things to do, and the nurses brush off my questions. Luckily, I only visited here from March to May of 2025, but I felt unheard by the nurses and doctors. Dr. Haddad was nice, but he ignored many of my comments about the timing of my cycle and took 19 vials of blood from me at once. Many staff members overlooked my concerns, and I did not feel compassion from them for my past miscarriages. I moved back to California after this and had to call a few times to get medication refilled. The process was difficult, and my medication was sent to the wrong pharmacy without my knowledge or any note in my chart for me to check the location. This medication was time-sensitive and necessary for me to keep my pregnancy viable, so the lack of urgency was very disappointing.