Had the best customer service with Dr. Shehata! His staff was amazing. I came down from Phx to Yuma…read morejust to get his care. He took his time and told me his honest truth and suggestions for my health. I felt at peace when I walked out of the office. Thank you so much for taking care of me.

Visited with NP for severe abdominal/back pain. Diagnosed as constipation with advice to drink more…read morewater and take a mild laxative, took labs (they do it every visit?) and sent home. Severeness of pain got worse and advised next day by phone to continue as prescribed and come back in six weeks. An ER visit quickly located a kidney stone. So much for obvious assembly line medical care. BTW, who wants to receive care from a physician who says "Hi, just call me Joe" and then wants to change your food choices secondarily to one's medical issue. Another, BTW, Bob S, is the clinic's owner who gave himself 5. stars.

This place should be called "Double Bogey!" Another Hero to Zero. At first, I went because a friend…read moretold me about the wonderful Dr. Martha Alemayehu. And he was correct, top-notch treatment. Sad to say she left, and it has been terrible since. I was passed off to a NP and while her interest seems genuine the administrative operation of the office is a DISASTER at best. I was to be referred to a Neurologist and that is when the end was near. First on a separate note there were issues with getting insurance approval for a different issue that was affecting my knee. They sent me for x-rays, said I needed treatment, and they would get approval. Never got back to me on that issue. Back to the Neurologist. I was told a name and number and if they did not contact me withing a few days I should call them. I did not get a call, so I began trying to contact them. The Neurologists office phone kept giving me a recording announcing the voice mail system was not available. After multiple attempts I called Up2Par. Their assistant said she would follow up with the Neurologist. She called me back and said she reached them without problem, and I should call again. I got the voice mail system is not available message again. I called Up2Par and she said she would try while I was on the line. This time she got the voice mail not available message. Next, I was referred to Up2Par's scheduling office so I could speak to the lady who would be coordinating the referral. That was a disaster. She spent the better part of the call explaining why the issue was happening such as the doctor that I am referred to does not like voice mail, so the office does not use the technology. After listening to all her excuses, I told her I was unsure about using the doctor they recommended. So, between the multiple missed communications, it seemed after an extreme number of phone calls and mounds of frustration I had an appointment with the Neurologist, and an appointment to check some issues requiring an ultrasound of my chest. Still at this time I am not sure about my knee. Now I receive a form letter with the boxed checked stating and I quote, " We cannot live up to your higher expectations. Due to that, we encourage you to find another physician." Amazing they have a FORM letter that you check the box stating they cannot meet expectations. Apparently, they do that often!

I was in town visiting my mother and became ill. She is in walking distance of NEXTCARE, so I went…read morethere. I was able to schedule an appointment on line, so there was no long wait with other sick people. The girls at the desk were effecient and lovely. I was weighed and put into a room by still another professional,lovely girl. Alex came in to look at me and make the diagnosis. He was professional, thorough and compassionate. I would HIGHLY recommend NEXTCARE for your urgent medical needs!

I would say the doctor/PA was great. Unfortunately, it's been 5 days and still don't have blood…read moreresults after having chest pains while there. They did an EKG which came back negative and also took blood. I was told I would get a call in 2 days. It's been 5 days and I have been trying to call them for 2 days. Nobody is picking up the phone!!!! Ridiculous. Let's see if someone from corporate calls after sending them a message from the website.

Hate leave a bad review. Ford is a great provider, but…read more.. Looks like onvida is pulling a new billing scam. At the ENT clinic we had to sign an agreement that its a hospital service and a physician service and a hospital service will be charged. There will be a charge and a copay for both. I'd like to downgrade the review from two stars to zero stars, what is noted in the first section, doctor Ford is still a good provider. Unfortunately, the front office was an exercise in futility to be generous. We were unable to schedule the follow-up visit and were told to call back in a month. Then we tried to schedule to get hearing AIDS. They gave us a printed sheet of paper to call somebody else, and they started commenting about insurance that isn't ours, and finally realized they weren't even looking at the correct account. They were looking at somebody else's chart entirely. Obviously more annoyed than embarrassed at their incompetence, at that point they just tried to do everything they could to get us out of the office as fast as possible instead of taking care of us. I am not even angry. I'm appalled. How can a health care provider? They just said they were going to double charge and double co pay then say we just don't want your money. Go away. We're too incompetent to take care of you. I think they need to have their hearing checked. They said you may have to pay it out-of-pocket and then I said i'm aware of that. I'll pay it in cash $100 bills if necessary. So why in the hell couldn't they schedule it.

This is a tough one. Most (not all) of the actual providers are okay to great, but the company is…read moremercenary and has inappropriate clerical and front office staff training. Mercenary: Two charges and two copays for a (not at the hospital) visit to see one provider for one service. Maybe its legal, but its certainly morally ambiguous. Poor Training: Unable to schedule follow up visit at time of current visit. Have to call back in a month. More Poor Training: Tried to schedule a different service and was handed a number to call somebody else for an insurance company we don't even have. Then I realized they were looking at somebody else's account. Instead of apologizing and trying to get things straight they just seemed to want to get us out of the office as fast as possible. Saying they would check with our insurance and call us. It's not covered by the insurance I was willing to pay out of pocket, but they never even let it get to that point. My mom needs hearing aids. I'm willing to pay in cash with $100 bills if need be, but Onvida's ENT clinic on Avenue B just wanted to get rid of us. Generally, Dr Patrick Ford is a great provider there, but he could stand to know a little more about the other directly related services within the clinic. I'd give Dr Ford 4 stars, but Onvida as an organization would get just 1. Given that the cost of Onvida (a community non-profit medical organization) is among the most expensive in the country, my experience today taking my mom to see the doctor was very disappointing. I went with my mom today with every intent of doing whatever was necessary to get her hearing aids going, and left feeling like Onvida doesn't want our business at any price. It was pretty terrible.

I am a provider. Please do better for our families. My office made 8-10 phone calls to get a care…read moreplan signed. After speaking with 2 manager type people, we still do not have vehemently signed care plan. The signed plan us needed so member's cand receive ongoing therapy.

The other day I received the phone call ico the test results for my daughter's COVID-19 test;…read morenegative! So, I drove there to pick up a copy for her to take to school. After a temp check at the front I was directed to a lobby where I waited less than 10 minutes for the documents. A smooth operation; not looking to get tested again but may I suggest coming here to have it done?

really like this place. Brady Olson has been a pleasure to deal with. great referrals for my toe…read moreproblems. got great personal advice and motivation from my last visit as well. JDW

I set an appointment for this place for 1/28. I wanted to be seen for diabetes maintenance,…read morefibromyalgia, and some other things that have me worried. (REALLY puffy feet, bad headaches, visual issues, and traveling numbness on my left arm.) Since we travel in an RV and live in AZ in the winter and travel in the summer, I wanted to establish a doctor in Yuma, where I am half of the year. I DO have health insurance that I pay for every month and have for over a year. This clinic was on the directory. When I was shooting the breeze with the nurse, I mentioned the weather and that I live in an RV and we'll be travelling up California in the summer. Then finally Brady Olsen, who I was appointed to see, came in and asked, "Do you live in an RV?" I said "Yes". He said, "You are a transient, we don't do that here". I thought he was kidding at first, so I asked, "What?" "We like to establish long term care for patients and you have too many health issues. We just don't treat transients" He then told me that he treats snowbirds because they live here for 6 months and then travel to somewhere else for 6 months. I told him that's what we're doing, we're just starting! At this point, he wasn't interested in talking to me anymore. He wanted me out of the office. He said, "Check out the Yuma Walk-In Clinic. They deal with transients". At this point, I can't believe whats happening. I never even got to tell him what's going on and what I need help with. The moment I said I live in an RV, he was done. Then, as he was ushering me out of the room, his 4 staff members were watching from the office area. He said, "We need to be more careful about transients". I interjected, "Because we're evil!" I was so upset! I felt humiliated because I was treated like a sub-human.

This was possibly the best decision I made for my family this past year! I have a normal, healthy…read morehappy child who developed a very severe neurological and vocal tic immediately following vaccines & a dental visit. I of course had our pediatrician run every test possible to find the cause and they essentially told me 10% of the child population develop a tic for no reason -after one full year of no change they could medicate. I also immediately contacted the pediatric dentist- they're still looking into it supposedly. Meanwhile I consulted with a Naturopath who had us start a detox protocol which we had been on for 4 months, when I decided to call Yuma Homeopathy. I was determined to find a way to help my dear child return to normal. The initial visit took about 1 & 1/2 hours -it is a very comprehensive interview process. Homeopathy encompasses the entire body - not just the presenting symptom. Anna is very well educated, sincere and professional. After the initial consult she determines the one best remedy. I learned that Homeopathy is safe, natural and very affordable. The consult cost includes the remedy! (The remedy is the size of a bb). After one day the results were undeniable, this was evidenced by no motor tic and minimal verbal tic. After 3 and 1/2 months we are back to normal. Anna is very invested and always available by phone or email. (I traveled from CA for initial consult & all follow-ups were done via phone). If you are feeling helpless and hopeless after trying conventional doctors & treatments- Yuma Homeopathy is the answer!

From the owner: Are you looking for natural solutions to resolving hormone imbalance, causing symptoms or…read moreconditions like menopause, anxiety, depression, insomnia, headaches, menstrual, ovarian and uterine problems, weight management issues, thyroid and other glandular problems? Then you have come to the right place.

been there 6 or more times for screening and two surgeries. In my opinion very professional doctor…read moreand excellent bedside manner. Really do not understand all the negative reviews, like they saw a different person? Recently split practice using two locations which really cut down wait time.

I scheduled a skin cancer screening. The staff was busy. Some even smiled, but no one went out of…read moretheir way to be pleasant. There seemed to be confusion about who I was. They had my first name correct, but kept telling me I had insurance I've never had, until I asked if my first name was spelled correctly. They then discovered my last name was not the same as the one they had pulled up on the screen. How can you not have a list of patients and appointment times? I paid $60 for this service. It took less time for the doctor to assure me that my skin is good than it did for me to check in. The office is crowded and the traffic pattern is wrong. Assistants and doctors squeezing past in the narrow hallway as patients wait to check out. Medicare used to cover the cost of a skin cancer screening. I did have several questions for the doctor, but was so taken aback that I didn't think about them until he was already out of the exam room. I don't plan to return. Too bad there are so few options for doctors in this town.

I can't say enough good things about Dr. Kruthi Kelur at Onvida Women's Health Center in Yuma,…read moreArizona. After struggling with ongoing pain, she was one of the first providers who truly took me seriously. Because of her thorough care and willingness to listen, I'm now scheduled for surgery in May to finally address what I've been dealing with. Dr. Kelur genuinely listens and doesn't dismiss your concerns. She takes the time to understand what you're going through and makes you feel heard, supported, and validated. That level of compassion is hard to find, and it made a huge difference in my experience. She is not only knowledgeable and professional, but also deeply caring. I feel confident going into my surgery knowing I'm in good hands. I highly recommend Dr. Kelur to anyone looking for a provider who truly advocates for their patients and takes their health concerns seriously. The lady's at the front desk were also very friendly and helpful greeted me when I went in and also thanked me and said goodbye when I was on my way out, been going multiple times as well for blood work and everyone has just been so nice and supportive great customer service all around. Couldn't recommend onvida women's health more !!

I would not recommend this office. I came here to get some information and answers on my recurrent…read moremiscarriages, and asked if my insurance was covered and taken. I was told yes, so imagine my surprise when I was billed almost $4,000 because my insurance was denied. Every time I've called in with a question, the front desk seems as though they have better things to do, and the nurses brush off my questions. Luckily, I only visited here from March to May of 2025, but I felt unheard by the nurses and doctors. Dr. Haddad was nice, but he ignored many of my comments about the timing of my cycle and took 19 vials of blood from me at once. Many staff members overlooked my concerns, and I did not feel compassion from them for my past miscarriages. I moved back to California after this and had to call a few times to get medication refilled. The process was difficult, and my medication was sent to the wrong pharmacy without my knowledge or any note in my chart for me to check the location. This medication was time-sensitive and necessary for me to keep my pregnancy viable, so the lack of urgency was very disappointing.