I've seen several therapists before a relative referred me here. My therapist is Jim and I've been…read moreseeing him for over a year now. He's empathetic, caring, kind, compassionate, genuine, and was born to help others. I struggle with multiple mental health issues due to domestic violence. He's helping me see my worth and find my voice again. He has provided me with tools that I can use on a daily basis. He's helped me in more ways then I can count! I've come a long way since I started seeing Jim. I was in a really dark place and he's brought me back into the light. Jim - you are a true blessing Thank you for everything!

I can only speak on behalf of my therapist, Jennifer. She came highly recommended from a couple…read morefriends of mine. She is the first therapist I've ever gone to and it has been a great experience. Jennifer is kind, honest and gives excellent advice that has really helped me over the past several months. The facility is clean, welcoming and has several qualified therapists to choose from.

I have been using this place for a while and every time we have an online conference Dr. Jahan is…read morealways late by 15-25 minutes every time. They cancel appointments right after they make them, they do not have their times straight and constantly miss appointments. Amanda is great at the front desk and does the best she can but Dr. Jahan is pushing her down. I would only recommend this place if you do not go to Dr. Jahan PLEASE pick someone else she is not worth your time. Forgot to mention they charged me about a 200 fee for "missing" an appointment but Dr. Jahan had missed it not me. 10/10 would not recommend!!

I definitely can't recommend this place. Their customer service and front desk is a nightmare. We…read morewaited almost four weeks for an appointment and the day before our appointment they still have not done insurance verification. I have called every three days to find out if they have done the verification yet and they haven't. They keep telling me that they will verify within a day or two and that is absolutely not true. If you or your loved one is in a crisis, don't count on this place.

Valley Recovery took excellent care of my son. Sadly, he left early but they went out of their way…read moreto help him. His case-manager Rachel was outstanding. She really "got" him and did her very best to help him.

There is a part in the rehab process that no one really speaks about - what the family experiences…read more It's hard reaching out for help for the person needing it and for their family and Taylor was so helpful! I contacted her about a month ago and expressed my concerns (money and getting our family member to consent to this). She was very honest and helped me find a way to attend through affordable avenues. Unfortunately, our family member opted out at the last minute, but Taylor kept in contact with me the entire time. Very grateful for her help, and I wish we were able to continue our treatment! I will hopefully reach out to her again in the future.

I highly recommend their IOP program. I completed the in-person program at this location, and the…read moreentire team was incredibly supportive, compassionate, and caring throughout my journey. The facility is beautiful, welcoming, and well-maintained. They also provided support during my leave of absence from work, which made a difficult time much more manageable. I'm truly grateful for everything they did to help me and cannot thank them enough.

Making an appointment, everyone was very responsive and friendly. After the intake appointment via…read morevideo, I was told I would receive a schedule and referrals if the schedule didn't work. I was not sent or emailed anything. I've left messages for Emiliano and sent emails to him...Zero response! Very sad when you are seeking treatment services and are totally ignored. Unprofessional.

I am extremely disappointed and shocked with my experience with Dr. Vasudha Ahuja at Valencia…read morePsychiatry. I had a 60-minute initial intake appointment on January 15, 2026 and was prescribed Lexapro with instructions to follow up in one month to monitor how the medication was working. Shortly after the visit, I discovered that my insurance had been billed for both a 60-minute psychiatric evaluation and an additional 60-minute psychotherapy session. I did not receive a separate psychotherapy session. When I questioned the billing and asked that the claim be corrected and resubmitted to insurance, the office refused to rebill the claim. Instead, they simply removed the portion I would have owed but kept the insurance payment for the psychotherapy service. Shortly after raising this concern, my follow-up appointment was canceled without any prior notice. When I reached out to confirm my appointment date, I was told it had been canceled and that I needed to find another provider. I was never informed ahead of time, never given formal written notice, and no transition plan or assistance was offered -- despite the fact that I had just started a new psychiatric medication that requires monitoring. It was very clear that my treatment was dropped as a retaliatory response simply because I questioned their billing practices. Patients should be able to ask legitimate questions about billing discrepancies without fear of losing access to care. I also found the front desk staff member, Katherine, to be extremely rude and condescending in her communication. Instead of addressing concerns professionally, the responses felt dismissive and unhelpful. To make matters worse, I have repeatedly requested my medical records from my January 15 visit and still have not received them despite multiple follow-ups. This entire experience has been incredibly frustrating and disappointing. In my opinion, this practice seems more concerned about money than providing proper patient care. Because of these concerns, I have reported this situation to my insurance company for potential billing fraud and have also filed a complaint with the Medical Board of California. I would strongly caution anyone considering this provider. A psychiatrist out of all professions! One is supposed to care for patients mental health and well being!

I've had problems sleeping for a long time due to my chronic back pai…read moren. Dr. Ahuja has given me medication to allow me to sleep soundly in a short period of time. I would strongly recommend her services. Also, Dr. Ahuja's office manager, Katherine, has been very helpful with making quicker appointments.

I've been a patient at New U Therapy for two years. I've recommended them to my friends and…read moreacquaintances. Providers and staff treat people with the upmost respect and dignity, regardless of color, religion, economic standing, and etc. The office also have extraordinary representatives to assist in all mental health matters. If your looking for wholesome mental health providers, your best option is to start with New U Therapy. Rae

My experience with this office genuinely felt punitive, negligent, and unethical. My therapist…read moremoved here from another office, and I decided to stay with her. To start, I was told that they record every session and use an AI service to take notes, and I felt really uncomfortable by that. I told them how uncomfortable it made me, and they kept pressuring me to accept their AI note taking service. I repeatedly expressed discomfort, but was repeatedly encouraged to consent to it. Then they told me their insane attendance policy. If you have to miss two sessions in a month, they drop you as a client, no exceptions. I was told it doesn't matter if there's an emergency or something urgent, you're dropped. And it only works one way. There were times my therapist would ask me to reschedule my session for something she needed to do, I would say I'm not free at the times she asked, and she would say "oh well that's fine, this just counts as your one per month." So my therapist would need me to adjust my schedule, and I'm the one having it count against me because I can't just drop my entire schedule to accommodate. I once brought this up, and we legitimately spent over HALF a session talking about their billing and attendance practices. I honestly got billed for a session, where we spent a majority of the time talking about their billing practices. I was billed to talk about being billed! But the part that was most galling happened recently. I was working with my therapist through an incredibly unsafe working condition, and she agreed that I am generally unsafe at my workplace and need to find another place to work immediately, since it's impacting my physical health. Only I had job interviews that were scheduled during our sessions. I would reach out proactively to try to reschedule, and would just get a blanket "I don't have any other availabilities." No offer to move things around, no offer to make things up, just nothing. During one of those times, I actually texted her that I could still make my session, only to get NO response. So naturally they count this as my one cancellation per month. Then I had another promising interview reach out, but the only time they were free overlapped just barely with our session. Again, I reached out two days in advance per their policy, only to get told "I don't have any available time." I asked if we can move it, if we can make it up another day, no response until the next morning with another cold "Just let me know I you can make the session." It really felt like my therapist was just doing everything she could to avoid any responsibility for the situation, and trying to put it on me. She texted me back asking me to attend the session and show up late to a JOB INTERVIEW, and said the reason was so they could see me for enough of a session to bill for it. Their admin reached out to me about something and I responded back regarding this, and they just legitimately had no perspective whatsoever. First I spoke to an individual who said "oh well why don't you reschedule?" I said I would love to but my therapist told me she couldn't. Then they said it was "my choice whether to attend the session or not." I told them they're telling me to either skip my job interview or be discharged as a client, and she tried to claim they weren't saying that, but that they would discharge me as a client if I missed the session. I asked to speak to a supervisor, and the front desk manager called me. She had the nerve to ask me, at 5:30 in the afternoon on Thursday, if I could call and reschedule my job interview scheduled for Friday morning. What on earth are you smoking that you think this is an appropriate thing to ask someone to do? I asked if there's a way I could attend the session and leave a little early, and she said "no, you need to be there for the full 60 minutes." Which I told her was absolutely news to me, because my therapist would regularly end our sessions at 50 minutes each time. She said she would call me back to see if I could be discharged from my therapist and transferred to another, since she's going on leave next month anyway. And instead I just got an email from my therapist the next day saying I was discharged as a client, and given referrals to mental health clinics that serve the unhoused. I was told to do everything I could to leave an abusive and bad situation, then discharged as a client for taking the EXACT steps to do so! Their practices are entirely punitive, negligent, and unethical. I plan on reporting them to the state licensing board based on their behavior and policies

It was really tough when I first arrived, struggling with my mobility and walking. I am incredibly…read moregrateful to Andrew and Amanda for their tremendous help in improving my balance, mobility, and walking. This place is really great and helpful if you want to improve.

I have had to go to physical therapy in the past at other facilities I didn't like so I was…read moredreading going here. When I arrived I was greeted with a smile and made to feel welcome. I was impressed with the facility - everything clean, new and high quality. I got my evaluation with Nadine, who was knowledgeable, kind and explained my condition and treatment in detail. At other visits I had Elle (who was excellent), and Kayleigh - who is knowledgeable, and makes each visit worthwhile. The aides, Stephany and Karen are helpful and personable. I am nearing the end of my sessions and I know I will miss my visits with this group of professional, knowledgeable and personable people. I would highly recommend this facility for anyone needing physical therapy.

I usually don't leave reviews unless I'm either extremely impressed or completely disappointed. In…read morethis case, I couldn't be happier. From the moment I called the office, I was met with kindness and professionalism. The receptionist was warm, helpful, and made a great first impression. I had some questions about insurance coverage, and she seamlessly transferred me to their billing representative, who was equally helpful and kind. Even though we were out of network, she went the extra mile and secured an authorization from our insurance so we could receive in-network benefits--something I truly appreciated. As for our therapist--he's amazing. Incredibly knowledgeable, compassionate, and effective. Even after just two sessions, I can already see meaningful progress. I'm so grateful we found this place. Highly recommend!

From the moment I called, Melissa at the front desk assured me I was definitely in the right place!…read moreSome of the best therapy sessions I've ever received. Everybody on that staff is absolutely amazing!! Do not hesitate to call and get the help you want and deserve! Thank you again Dr. Karimi!