I've purchased several items from this auction house, staff is friendly and I've gotten some really…read moregood stuff!!

Bruce and his team did a whole-house online auction for all the items--large and small--in our…read moretownhouse. They responded quickly, did their work efficiently, conducted a successful auction, had all the items removed and even swept out the garage. The auction proceeds were in line with their estimates. We couldn't be happier with their service and professionalism. Excellent job!

As I knew he would do eventually because he does it with almost every one-star review (there are so…read moremany of them!), Bo Patrick came along and whined that he had somehow been mistreated by clients deeply unhappy with his service. Our contract with Fidelity stated that the sale would include artwork. It did not specify oil paintings. We did ask Fidelity to auction artwork, and all the artwork we wanted to offer for sale was photographed weeks ahead of the auction by Fidelity's employees or agents. To be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. In his reply to my original review, Bo claims that "The day before the auction [my family] removed $20,000 in artwork and now you are upset because we charged you a commission to do that but that's exactly what the contract allows us to do." First of all, it's quite a shock to read that we owned artwork worth $20,000, because that's not what Bo told us at the time. He gave us a much more modest assessment of the paintings' value. Second, regardless of the worth of the paintings, that is not what happened. I don't know if Bo's memory is so poor that he cannot recall the events of his sale with us, if he is so lazy that he did not bother to check the facts, or if he is sufficiently deficient in honesty that he doesn't care about the facts. But his account is wrong. Bo knew that the oil paintings would not be for sale. We had a Zoom meeting with him and Kelsee more than three weeks before the auction in which he tried to persuade us to let Fidelity sell the oil paintings and our father's home; thank God we never seriously entertained the idea of letting him sell the house. But we told him immediately after the Zoom meeting that we had decided against selling the oil paintings. When Bo originally talked to us about the paintings, he wanted to have an online auction, so that people all over the world could bid on them. But that never happened, because we told them weeks ahead of time that the oil paintings would not be included. Again, to be clear: WE DID NOT ALLOW FIDELITY TO PHOTOGRAPH FOR THE AUCTION ANY ORIGINAL OIL PAINTINGS OR ADVERTISE THEM FOR SALE ON THEIR WEBSITE. You cannot believe anything Bo says. He whines that he "had buyers from all around Arizona and other states drive-in for those paintings.... When they arrived, they were very upset with us as an Auction firm.... You affected our reputation that day big time." But if Bo had people traveling from out of state to bid on items we told Bo were not for sale and did not let Fidelity photograph or advertise for the auction, well, that sounds very suspect to me. It is by no means our fault if Bo advertised for sale things he knew would NOT be for sale. We did not affect his reputation--HE did. If people were upset with him that day, it is entirely his fault. Bo won in our lawsuit against Fidelity not because the contract let him charge a commission (the judge agreed that it was a very badly written contract and did not redound to Bo's favor) but because, as I stated before, at the hearing, the judge allowed one and only one witness to speak: Bo's partner Kelsee Wirtjes. Please read my original review to see what happened next. In the time since I posted my original review, Fidelity has received two more five-star reviews, but three more one-star reviews. Their previously poor rating is even worse now--and it's entirely their own fault. The crucial point remains the one with which I concluded my original review: Why would you hire an estate sale company who is so disliked by most people who have hired it? Learn from our mistakes. Stay away from Bo Patrick. Don't believe his unctuous denials. However much he tries to shift the blame for his bad reviews to the people foolish enough to hire him, the fact nonetheless remains that most people who hire him to run an estate sale are extremely unhappy with his services.

A friend recommended this company to me for the sale of my mom's home. One of our family members…read morereached out (before I signed anything with this company) and said they prefer to go with a family friend realtor instead (keep in mind this family member waited until I had found Fidelity to bring up this other realtor which was frustrating for me but here we are). So I kindly reached out to Fidelity's team and thanked them for their time. The next morning I got a text from Bo saying I wasted all of their time?? LOL. DO NOT INQUIRE ABOUT THEIR SERVICES because apparently they will get mad at you for wasting their time?! ABSURD that this poor man would text me something like that while I'm grieving the loss of my mother. Well, CLEARLY I dodged a bullet :)

REAL WOOD furniture. You pick out what you want, they order it and when they get it, they paint or…read morestain the finish you have selected. Then they deliver and assemble what you ordered. They could not have made the process any easier. BJ was extremely informative in helping me select a kitchen table, chairs and cabinet for my kitchen. I had a picture in my head of what I wanted and couldn't find it anywhere. Wood Creations solved that problem. I have since ordered dressers, nightstands and a bar cabinet. The BEST place for wood furniture!

Ordered a new bedroom set and was told it would be 6-8 weeks. Had to pay in full. As of today we…read moreare over 16 weeks! For the last 6 weeks they have told me they have it at warehouse they are just waiting for drivers. Called again this am and said I either want a date or a refund and still no response. Definitely would have been better buying elsewhere

I needed to get my daughter a desk but she is at ASU and I'm in Texas. Checked Craigslist, but no…read moreone was willing to deliver. Found the perfect desk listed at a great price by Nido. Called them and asked if they delivered. They were so understanding. They actually called my daughter, arranged a delivery time and took it over to her so she got an early Christmas gift. I couldn't believe how nice and helpful they were. Talk about great service and my daughter loves her vintage desk!

Jesus and another gentleman were very helpful with loading the 5 drawer file cabinet I purchased…read moretoday for an amazing $10 plus tax. Everyone is so friendly and courteous!

One of my children had requested a desk. Having heard that ASU has a property surplus, I decided to…read morecheck it out. Immediately greeted upon entering. We were asked if we had been to the warehouse before. Answering that we hadn't, it was explained that auction items are on the left, and items for sale are on the right. These are primarily items the university has replaced, or items students and staff have left behind. Rows of mismatched office desks to choose from. We settled on a smaller sized deck. It is older yet built to last. It is probably a good 20 years old, and possibly has another 20 years of life in it. The desk was only $10! For another $5, an all plastic chair with wheels was purchased to go with it. I was hoping to find a bookshelf as well. The bookshelves they had were either not in the style or condition I wanted. Along with office furniture, the ASU Surplus store side has computers, laptops, random office equipment and clothing. Surprisingly, they even had dozens of cleats that were new in the box. Unfortunately, they did not have cleats in the size/sport combinations that would work for any of my children. The auction side was a crazy mix of items. See photos. On the day of my visit, there was a mix of large machinery. Auctions are run through an online auction house. Checking out was easy. The guy who helped me was polite. He was very nice about assisting me in loading my purchase into my vehicle. Make sure to bring a credit or debit card. ASU Property Surplus does not accept cash. All sales are final. Items are as-is.

So I was bidding on an item and it said a bookshelf full of puzzles , games, etc. so it shows the…read morebookcase pictured with everything on it so in my eyes nowhere does it say bookshelf not included, so they told me when I went to pick up that it wasn't included that it was in another lot which was BS because I don't know how many times I looked at the estate to see what I wanted to bid on, so I would make a suggestion if you are bidding on anything I would defiantly reach out to Caring transitions, before you bid, so you won't be misled, buyer beware

I used Caring Transitions of C.A. for a house cleanout/estate auction and it couldn't have been…read moreeasier. I was dreading this task, had no idea where to start. I did some web searches and contacted Chuck from CT and he was able to come out quickly for a walkthrough. After that he and his team handled everything. They inventoried the contents of the home, sorted it into lots of single or multiple items and posted it all on the auction site. On pickup day they took care of being onsite to distribute the items to the winning bidders, and even put together a table of remaining items for these winners to pick through, generating a few hundred dollars more revenue. After that they completely cleared out what was left in the home, leaving it ready for a cleaning crew. I wouldn't hesitate to recommend Caring Transitions of C.A.

I called to buy a washer and dryer set. Tony had a refurbished set available i asked him about a…read moreguarantee and he gave me a 3 month written guarantee and the set works great and looks almost new. - Thanks Tony!

I got my fridge in the garage repaired. Happy with the results so far. Owner was easy to get a hold…read moreof and efficient. We have one more part to repair and that should be done tomorrow. If anything goes array I will update but would definitely use this gentleman again. Proud to support veterans.

I had the pleasure of visiting B&B loan company. They are always very helpful, very courteous, and…read moreprofessional. I'm always pleased, when I visit them. i've never had any problems when conducting business with B&B loan. You aretreated respectfully. one of the many reasons I recommend them.

This is my 2nd time to the Mesa location where I was fortunate enough to have Mariah again. She was…read moreso helpful and kind..thank you Michelle B