Very friendly residents and staff. Everyone is so helpful. It's very happy place. The food in the…read moreDining Room is 5 Star! No request is too much for staff to accommodate. The Bistro staff are so kind and helpful. The food is delicious and always the right temperature. Thank you for your great hospitality.

My husband was in the skilled nursing part of Windsor Meade for rehab. The quality of care was…read moreterrible. He waited for 1 hour for someone to transfer him from a wheel chair to the bed. The entire time being in very bad pain. He was told we don't have time for that now. Requested water and was told you don't need water right now. At 10:30 in the morning he still was not dressed and ready for the day. He was constantly berated for the clothing he wore. Whenever he rang the bell for assistance he would have to wait at least 20 minutes for someone to come in and help. Basic human dignity was thrown aside, he was told he didn't need a bed pan or a urinal. They didn't have time for that. Food was served cold or put where he couldn't reach it. They then complained that he wasn't eating. False information was put in his chart and I cannot get it removed. When anyone was asked a question no one could answer anything. The common response was I don't know. Upon discharge we were given a list of medical transport companies that were 50 - 60 miles away that would cost $500 + to transport. When we mentioned this to the social worker her response was those are the names we have. My daughter found an agency in James City County that transports no charge for James City County residents. She found this from New Jersey. Funny Windsor Meade knew nothing about this. Never gave me a list of items that we would need once he was home for example: table for the bed, gait belt etc. I was told repeatedly that he was to be admitted to a nursing home. My response was that was not going to happen. They told me he needed 24 - 7 nursing care and that he had no business going home. Did not approve of our decision to go home. Was given a list of nursing homes in the area that we could investigate once we realized that home was not the place to be. I must say that we have a wonderful team of home health people coming to our house and he is responding greatly to the care he is receiving. I would give Windsor Meade a rating of 0 if I could. It was given a 5 star rating by Medicare. I would hate to see what a 2 or 3 star facility was like.

Earlier the emergency room staff were pretty good. I was pleased with their treatment of my almost…read more90 year old Mom it's after 8 p.m. now and rude, rude, rude and snippity is all I see.

Before I continue my review, I would like to state that this is a review of 1 Doctor, not the…read morestaff. The staff is kind and understanding and very polite. On 11/18/2024 I was taken to the ER by ambulance for breathing problems that had been going on for 4 days at that point. I have an extensive cardiac history amongst other health issues: Coronary artery disease Congestive heart failure Unstable angina Vasculitus Anemia Hypothyroidism History of myocardial infraction Peripheral arterial disease Hyperglycemia Hyperlipidemia Atherosclerosis of Arota Left cariod artery stenosis Kidney disease stage 3b Anxiety Depression Asthma Gastric ulcer Diverticulitis disease of colon While in the ambulance they put me on oxygen which helped alot. When I got to the ER I asked several time to have some oxygen and I was told no several times because my oxygen level were fine. Didn't matter to them that it help me regardless of the reading. They did a CT scan and an xray and saw nothing. The ER Dr suggested I be admitted for observation because the reason for the breathing wasn't presenting itself easily. The hospitalist, Dr.Dumbass, aka Dr. Nardow ( If thats how you spell it ) decided to say it's an anxiety/panic attack. Ordered a breathing treatment and Ativan ( thru my IV ) . For those that don't know, Ativan makes you tired, so of course it's going to help calm things. Who on earth has an anxiety/panic attack that lasts 4 days. I was sent home with no referral to a cardiologist or pulmonologest. This morning I woke up again having problems breathing. I called the er 3 times today for the name of the hospitalist who sent me home and all 3 times no one would help. I was told to call hospital records. Tonight I got an email letting me know that I have new test results on the patient portal. My B-type Natriuretic peptide was 150 which according to the site, is high. I was not told that at all. Dr. Dumbass chose to ignore telling me about it because it has been high in previous tests. Wouldn't consistently high results mean something? Dr. Nardow should be fired. I am never going to this hospital again and I will be filing a formal complaint and contacting a lawyer.

Dr. Burton is great (she was an Army Doc, so this old Marine appreciates her)! Her Nurse is…read morepleasant and skillful, and the front desk was friendly. Also, the BEST phlebotomist (lab, blood draw) Ever - hardly feel anything.

My mom Was a patient of Dr Burton .My mom passed away unexpectedly due to a large blood clot in her…read moreleg that her Dr was aware of for many months my mom had swelling in her legs and was given lasix instead of checking her legs this clot could of been detected before it got this big were surgery couldn't been performed but it wasn't I told my dad to take my mom to the hospital because mom legs got really bed the hospital found the clot and couldn't do surgery she was sent to a rehab facility and placed on Eliquis which did nothing and physical therapy she then went home legs not getting any better dr made aware by visiting nurse who tell my mom it takes months for the clot to dissolve well my mom dies a clot broke off and went to her lungs she passed very quickly. I'm angry because I felt the Dr should have done more for my mom the hospital should have not discharged her with that clot .

I just wanted to let you two know how much I appreciate you and your entire staff. Everytime I come…read moreto your office, everyone that is on your staff goes out of their way to make sure that every patient's needs are being taken care of. They go out of their way to do whatever is needed to make your day better. They are proficient in their care, and do so with expediency and empathy. Bob, you and Anne, should be very proud of the practice that you have built and know that you have some very special people working for you! I can not thank you and your staff enough. I know that I am in great hands when I come to your office!!

I underwent a complicated lower back surgery two years ago for what the neurosurgeon diagnosed as…read moreextensive stenosis, arthritis, and degenerate spine. When I awoke after surgery, to my chagrin, I was unable to move my left leg/foot, and only about 6" side to side with my right leg/foot. After about 5 months in the hospital and at a PT nursing facility, I was finally able to walk on a walker, but still suffered from ongoing pain and balance issues. Pinto Wellness has been a godsend. It is not just a chiropractic treatment center, but a whole wellness modality consisting of highly skilled practitioners in: Chiropractics; Doctor of Osteopathic Medicine; Physical Rehabilitation; Brain Health; and others. In addition, they have a variety of sophisticated state-of-the-art medical and therapeutic healing enhancement devices not usually available in a typical chiropractic, medical, or physical rehab setting. I can attest unequivocally that my overall wellness has improved greatly and my prognosis to walk again without ambulatory aids is very promising. A highly professional, caring, and innovated team is an understatement. A rating of 1 to 5, based in my experience of care and treatment, is Five Star!!!

Dr Bruce Mayer is a wonderful combination of old time family doctor, listens, accessible 7…read moredays/week, will call with test results, even on weekends, and connected with top specialists and procedures. I highly recommend him.

My mother and I are from Texas. My mother is disabled and has chronic pain and he was condescending…read moreand took away 75% of her pain meds as well as one of her pain meds completely away, which is VERY dangerous. We now have to find a detox clinic or the ER because he is doing this cold turkey. He also said after receiving a report from her primary care physician in Texas that they're stupid and should lose their license even though they're helping her a LOT more than he is.

My family and I have used Williamsburg Urgent Care a number of times and have always had excellent…read morecare. Staff is friendly and helpful. Best to try and call for an appt as waiting time for walk-ins can sometimes be long. But that's true everywhere. Our "go to" urgent care provider.

This urgent care was phenomenal! I made an appointment and they were on time. The receptionist and…read moredoctor were so nice! The doctor was very informative and provided me clear instructions for my next steps for recovery. I highly recommend this place!

Just finished 18 sessions to remediate rotator cuff injury. The care was excellent with each…read moresession organized to increase range of motion and strength. It's hard work, but they guided me thru the process to a better than expected outcome. The staff were attentive and challenging to achieve these results. They knew me by name and were timely with each appointment. Office scheduling and insurance handling was efficient and professional. Larry B.

Reviews point to the fact that it depends on who you get as a therapist. I found this facility…read morelacking in professionalism and personal attention. The "helpers" pay no attention to the way that you are performing exercises or give any help whatsoever. You might as well save a trip and do exercises at home if no one supervises to make sure that you are doing them correctly. One actually had me start still wearing a brace on my leg until I pointed out that I should be doing exercises without the brace. Another one said that I should try to do an exercise with no support after I told her that my blood pressure that morning was high and I felt light headed. I have had a lot of PT ( not here) )because of 2 knee replacements and 2 hip replacements and always found the therapists exceeding kind and professional--I am also 84 years old. I found neither of these at this facility. Would never recommend to anyone.

I started PT here about a month ago and they are wonderful. I had previously gone to another place…read moreand now seeing the difference it really is amazing.

Low wait time, clean facility. Therapist was great! It was a bit of a drive for me, but I did get…read moreresults. Desk didn't seem all that happy sometimes.