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    Riverside Walter Reed Hospital

    4.2 (10 reviews)

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    2 years ago

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    2 years ago

    All of my doctors are fabulous from Dr. Alejo - primary care, Dr. Hospodar - Orthopedic, Dr. Huggins - Neurosurgeon

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    Review Highlights - Riverside Walter Reed Hospital

    Singh was thorough, informative, and attentive to the needs of my elderly mother.

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    Mary Immaculate Hospital - Lights out now

    Mary Immaculate Hospital

    1.8(5 reviews)
    18.9 mi

    horrible service. Nurses had attitude and doesn't care about a person rights or POA. customer…read moreservice was not meet an acceptable and dignified manner.

    Highly disappointed in my experience today! Was scheduled for lab work and an EKG pre-op for my…read moreupcoming surgery. Drove into Newport News the night before to stay in a hotel so that I could arrive on time the next morning for my pre-ops that I was scheduled to have. It was a ghost town in there! Ran into another patient in the hallways that was there for the exact same thing and she said she was turned away and told to come back tomorrow because they only had one phlebotomist on staff. I immediately became overwhelmed! Approached the lab office to a family of 3 including a newborn waiting and was never greeted by any staff. The father suggested I go to ER to register and advised that he was told it would be a long wait. I proceeded to the ER, and was greeted but the associate immediately became dismissive once I told her what I was there for. I explained to her that I drove up over 4 hours from NC and stayed at a hotel overnight just so that I can have my pre-ops done and she showed absolutely no empathy or care in the world. She pretended not to see any orders in the system and asked to me have a seat so she could call the lab While I waited, I decided to call the answering service for my doctor who connected me to the on-call doctor who was extremely helpful and put the orders into my chart, after he noted that there were already open orders in my chart. I proceeded to the ER check in desk to advise the woman that the on-call doctor just submitted new orders and he also noted that there were orders already in the system that were still good. She basically displayed an annoyed look on her face and then proceeded to check me in. While waiting over 20 minutes for her to check me in, the lab called at least two times to see if I was still waiting and she confirmed. By the time I went back to the lab no one was there so I ranged the bell and the woman that answered came out telling me that they are closed! I advised her that I traveled from far to get here abs she advised that it would be a long wait so I waited. I am highly disappointed in the treatment that I received here today! Generally I have good things to say but this experience has me looking at the facility as a whole in another way. The only reason why I didn't give a zero is because apparently the only person who is at fault is the personal who scheduled me, but the treatment was unwarranted and not deserved. Drawing blood literally only takes a few minutes if the orders are already in the system which they were.

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    Mary Immaculate Hospital - They may want to change this sign

    They may want to change this sign

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    Mary Immaculate Hospital - The lady new I was registering so as soon as she completed the family she left and went into the back and turned off the lights

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    The lady new I was registering so as soon as she completed the family she left and went into the back and turned off the lights

    Riverside Walter Reed Hospital - hospitals - Updated June 2026

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