We had a first-rate experience with Avenue Collision - specifically Walid Ferej. Avenue was…read moreinvolved in the repair of our windshield through our insurer in 2019, a repair covered by a Lifetime Warranty. 6 years later we had some issues with the body of the car related to that repair and, once our file was properly located, Walid and Avenue Collision went above and beyond to ensure everything was properly taken care of, entirely under warranty. Communication was thorough and courteous and Avenue Collision returned our car in better shape than ever. I was especially compelled by Walid's professionalism and generosity. The situation was initially stressful and daunting for my husband and I - but as soon as Walid was in charge of our case, we felt truly in the best hands. Thank you, Avenue Collision!

Still waiting for an estimate 10 days after my appointment . Either they don't want my business…read moreand can't just tell me that or they have no idea what they did with the file.

Had my car broken onto last week. Window was smashed and…read moreglass was all over the car. Insurance towed to Ryong Auto Body. It was repaired quickly, the glass was cleaned up and they cleaned my car inside and out. Lovely to deal with. Owner is kind and friendly. They do everything from A to Z for all cars. Fast and reliable. Would recommend to all and will be returning

Have been going to this auto-body shop for about 20 years and have had my family's various cars…read moredoing the same. Have thrown everything at them -- from scratches to pine-tar messes. Trusted, family-owned and honest. Highly recommended.

A TOTAL DISGRACE OF A SHOP AND FAILURE AS A BUSINESS. If I could give this place a 0 star rating I…read morewould. My car had been arranged to be taken here by my insurance company as an 'approved vendor' to be repaired due to a tree branch smashing my sunroof. The car sat idle outside completely uncovered for over 4 weeks in the middle of several snowstorms and rain through last November. They are responsible for my car now deemed a total loss. They treated my property like complete and utter garbage with no respect for the time and money I put into not only paying that car off but maintaining it throughout the years. Their negligence has now caused me deep personal and financial stress. What's worse? They have never taken any responsibility.

My car had been painted after purchasing a car at Don Valley and it was done perfectly. We were…read moreassisted by Jerry. He was a big help and he provided excellent service. Would recommend!

Service very professional. Always a fair price. Staff is very friendly and accommodating…read more Won't take my vehicles any where else. Give them a try. You won't regret it.

Recently my 2008 Altima coupe was in a minor accident, the rear driver side panel was struck while…read moreit was parked. I got 2 estimates from 2 different body shops, 1 was from a major franchise. Both estimates was approximately $3500, they were going to replace the damage panel with an used part and then paint to match. One of my friends recommended Academy Auto Collision located at 2207 Jane street, when I got there the owner looked at it and then called another person out to have a look, they said first they'll see if they can repair the damage by pulling it out in multiple spots and if it's beyond repair they'll replace it with a new panel and the price was $500 less then the other 2. They took their time to actually look at it closely unlike the other 2 shops. Academy Auto Collision was able to repair the damage, the only way to describe the job they did is the vehicle looked all original, no signs of any body work done and that's excellent work.

Long story short I'm out of province. I got into a minor fender bender and the shop took almost 2…read moremonths to fix my fender! When I got the car back it looked good, when I got home I noticed they took my 2022 Kia K5 motor out and replaced it with an older motor!!!!!!!!! Stay far far far away from these guys!! The food reviews you see are from the people that work for them!! They're Scam artist!! In the middle of a huge lawsuit!! Pieces or shit!!

We've been coming to this place for a few years now…read more Their work is immaculate. The paint work and body work on our cars has always looked as good as New if not better. They don't rush the job just to get done and even took care of all the insurance stuff for us. It has been a pleasure to deal with them and it doesn't hurt that the waiting area is super comfortable and beautiful.

Have gone to Carstar several times, their service is always courteous, fast and professional and…read morethey deliver a great quality end product. Would highly recommend! Ask for Frank, he will take great care of you and your vehicle! Mark

Issues have been addressed from my last review . It was a miscommunication from insurance who…read morewould not call back .

I see excellent reviews, but cannot say this was my experience. I wanted some rust repair done on…read morean older car and the reception the first time was kind of lukewarm. I understand if they do not want to do the job, just say so. I received a quite the same day by email and told them I wanted to go ahead three weeks later. Made an appointment and received a phone call, that someone wants to look at the car again, as the quote was "quite some time ago". I drove by, had another quite unwelcoming experience, it confirmed appointment and a time frame of about a week, fine with me. I never questioned the quote whatsoever and made it pretty clear the car has to a large extent sentimental value to me and the repairs were for a well maintained vehicle. Dropped the car off Monday morning and called on Thursday to see how the job was progressing. The car at this moment was untouched. A lot of explanation about big job, contract with insurance companies and more was voiced, which truly has nothing to do with me. The last suggestion was to pick it up, if the time frame bothers me. So I did. I was probably lucky that the job was not started and I was able to drive the car away. It is a long time ago that I was so angry at a situation. Not that there were issues of delay, but the disrespect of my time and delivery expectations and looking back the way this was handled from the first contact was the thing that got me. We live in the country and a car for us is a necessity. We also plan ahead on any appointments or other occasions where a car is needed. At what point during this week would they have called me to inform me of a possible delay? I have every understanding for things that can happen in a business. Disrespecting my side, my time and my dime is not one of them. Even a phone call explaining there is a delay for some reason would have been just fine or tell me you do not want to do the job or maybe do not call me back for another inspection after barely three weeks from the first inspection - a 40 minute drive for me, what kind of result would I have gotten from the palpable unwillingness to really do the job.

No Need to go anywhere else! Over the past few years I have used their services on several…read moreoccasions; the services are 5 STAR, the quality of work is 5 STAR, the cost is 5 STAR - highly recommend this business for your cars.

I backed my car into a snow bank and dented my rear bumper. A friend recommended Miltowne…read moreCollision to us. The receptionist was very polite to my husband on the phone and told him he could come by any time to receive a quote. Later that day we brought the car in. Ryan Stevens, the Body Shop Manager took a look and provided us with three options: 1) They would heat it up and try to pop it out. This would be free 2) #1 but then try to fix it up if necessary - no quote was provided for that as it would be difficult to know what was needed until they tried Option 1, or 3) Replace the bumper - a printed estimate was provided for us to take home (~ $1,000). Ryan didn't think this would be needed. He said that we could call the next day to let us know what we decided, but recommended we try Option 1 and go from there. We called the next morning as soon as they opened and were told we could come in immediately and that it would take about 30 minutes-an hour. 45 minutes after we arrived we were leaving there with a bumper that looked perfect. Overall, the experience was very pleasant. The place has a small family business feel versus a sleazy let's make a buck feel. We appreciated not having to pay for any labour since it still did take a bit of time to provide us with a quote and pop back the bumper. Thank you so much Miltowne Collision.

I've had a couple body repairs done to vehicles before but I've never dealt with someplace that was…read moreas good as Miltowne. The receptionist was really friendly to deal with, which is so rare in car repair in general! They were very helpful to me, sending a tow truck, sending a rental car etc... They really went above and beyond. The repair was also very reasonably priced. I would definitely recommend them to others.