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    Astera Cancer Care - Rutherford

    4.0 (1 review)

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    1 year ago

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    Irani B, MD - My right breast

    Irani B, MD

    1.6(50 reviews)
    0.7 mi

    I dont even know where to begin. I went for my regular yearly visit and I thought I felt a lump on…read moremy breast where I already had breast cancer. She examined my breast with such force that the next day my entire breast was purple. I called the office to speak with Dr Irani and was told she would call me back after her last patient. Well the following day she called me and accused me of doing it to myself then she said she had to use pressure to feel if there was a lump. She proceeded to say "where do you want me to send your records don't come here no more" I was also told by Dr Irani "if you don't like my office don't come here " and then rudely hung up the phone. RUN DONT WALK GET OUT OF THERE. The place is a dump with a doctor that needs to retire

    I like to experience people on my own and make sure I have my own opinion. even though they already…read morehave 1 star i just tried because i like the hospital this "doctor" is based of. they scheduled me for an appoiment at 6pm and called me 1 hr before to tell me first the doctor wasn't feeling well and then puts me on holds and goes" yeah she can't see you she an emergency" which one is it? i waited 2-3 weeks to see my baby and get an ultrasound and they killed my whole mood and vibe. please make sure to read the reviews and listen. DO NOT GO HERE!!! you will be highly disappointed. don't understand how they're still open with all the malpractice I've read.

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    Irani B, MD - My right breast

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    My right breast

    Memorial Sloan Kettering Cancer Center Commack

    Memorial Sloan Kettering Cancer Center Commack

    3.7(23 reviews)
    42.3 mi

    Saved my life. Very professional. Treated in Commack Long Island and Koch Building in Manhattan…read more Both facilities are wonderful.

    My wife was diagnosed with Stage 1, Grade 3, triple-positive breast cancer, and we have been…read morereceiving treatment at Memorial Sloan Kettering for the past several months. We initially chose MSK because the cold cap treatment was covered by our insurance, and we expected the high level of care and coordination that a world-renowned cancer center is known for. Unfortunately, our experience has been extremely disappointing. The biggest issue is that the facility appears to be severely understaffed. It is not uncommon to arrive early for an appointment and then wait anywhere from two to four hours before being seen. Communication between the nursing staff, clerical staff, physicians, and schedulers has been poor, creating confusion and unnecessary stress for patients and their families. We travel from Manorville for these appointments, and the lack of organization has made an already difficult situation even harder. My wife has completed chemotherapy and now only receives Herceptin injections, yet we continue to experience excessive delays. On one occasion, we received a text message informing us that the office was running three hours behind schedule. My wife is a nurse and repeatedly had to advocate for her own care. Before one of her surgeries, she had to request basic preoperative lab work herself. Patients should not have to push for what they believe are standard evaluations, especially at a world-class cancer center. Several incidents seriously undermined our confidence in the quality of care being provided. My wife experienced symptoms concerning for a pulmonary embolism, yet it took approximately 36 hours to fully evaluate and rule it out. We were also left seeking outside diagnostic testing to evaluate potential heart-related complications rather than having those concerns proactively addressed. Following her port placement, retained stitches were left behind and had to be removed. During cold cap treatments, obtaining pain medication became a frustrating struggle rather than a routine discussion about patient comfort. One of the most concerning experiences involved my wife's laboratory results. She noticed significant changes in her lab values and expressed concern to the nursing staff. Those concerns were dismissed. Two days later, she was nearly septic from an infection that required medical attention. While not every complication can be prevented, concerns from actively treated cancer patients should never be casually dismissed. Communication regarding pathology, biopsy results, and treatment updates was equally disappointing. We were often left reviewing reports through the patient portal without a call or explanation from a provider. No patient should have to interpret complex medical findings on their own while undergoing cancer treatment. The only consistently positive part of our experience was the PCTs and nursing assistants. They appeared overworked and understaffed, yet they were often the kindest and most compassionate people we encountered. Unfortunately, our experience with many infusion nurses was very different. Nurses frequently entered the room, hung medications, and left without introducing themselves or explaining what medications were being administered or why. Patients deserve to understand the treatments they are receiving. We also became frustrated with what felt like a rigid, protocol-driven approach to treatment. Decisions appeared to be based almost exclusively on a single clinical trial, while other studies and treatment discussions raised by my wife were routinely dismissed. We expected a more personalized approach that considered her specific history, symptoms, treatment response, and concerns. To make matters worse, we were incorrectly billed approximately $12,000 due to an administrative error. While the issue was eventually corrected, it created significant and unnecessary stress during an already overwhelming time. What was most upsetting was the attitude of some of the staff. The nurse manager was extremely rude, and the charge nurse came across as cold, dismissive, and unapproachable. When patients are battling cancer, compassion and communication matter just as much as medical treatment. MSK may have an outstanding reputation, but our experience was marked by poor communication, excessive wait times, lack of coordination, billing errors, dismissive attitudes, and a disappointing lack of individualized care. Cancer patients and their families are already carrying an enormous burden. They deserve timely care, proactive communication, and confidence that their concerns are being taken seriously. Based on our experience, I wish I could give this place zero stars.

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    Memorial Sloan Kettering Cancer Center Commack
    Memorial Sloan Kettering Cancer Center Commack - Treatment

    Treatment

    Memorial Sloan Kettering Cancer Center Commack

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    Memorial Sloan Kettering Cancer Center Monmouth

    Memorial Sloan Kettering Cancer Center Monmouth

    3.3(34 reviews)
    30.9 mi

    I have been going to MSK Middletown for two years now (breast cancer)…read more When I called there the day I heard the dreadful words from an outside radiologist saying the MRI was not good and I needed a biopsy, the MSK team has been incredible. The scheduler, hearing the tears in my voice, said "We've got you." I have felt that way ever since. I cannot say enough good things about Dr. Kerstein and Dr. Park. Clear, patient and compassionate, they have guided me through my treatments without once forgetting my humanity. Yes, sometimes you need to wait an extra 10-15 for your appointment time, but this is a cancer hospital not a restaurant. If someone sick needs a little more time with your doctor so be it. It will be your turn to need the extra 20 minutes at some point. We are blessed in central NJ to have such an incredible medical facility right here. There's nowhere else I would ever go.

    You need to come to the Middletown facility. It is clean, safe and pleasant…read more Most of the staff is very sweet and friendly. Are they a machine?? Yes, they have an abundance of business so they don't exactly take the time with you. But, you do need to advocate for yourself and speak up when you feel you are being rushed. Frustrating when you expect to see the doctor and they put an iPad before you because the doc isn't there. When you have a scheduled telemedicine, expect it to be thirty minutes past your time.

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    Memorial Sloan Kettering Cancer Center Monmouth
    Memorial Sloan Kettering Cancer Center Monmouth - The truth

    The truth

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    Ian Horkheimer, MD

    Ian Horkheimer, MD

    5.0(2 reviews)
    33.4 mi

    Dr. Ian Horkheimer is part of Hematology Oncology of Central New Jersey located in Little Silver…read moreNJ. He is pretty amazing at what he does. Fantastic diagnostician and maintenance doctor. Compassionate, understanding and goes over and beyond for patient care. I'm really not just saying this, he is truly incredible. Dr. Ian Horkheimer specializes in hematology and medical oncology and is board certified in both. For many years, he has been treating patients in the Little Silver community. Dr. Horkheimer received his medical degree from the University of Wisconsin. He completed his residency at Washington University-Barnes/Jewish Hospital in internal medicine and conducted his fellowship training at Duke University Medical Center in hematology and medical oncology.

    I have to say I was more than satisfied with my care under Dr. Horkheimer. I went into see him…read moreafter being ravished with a bout of anemia that left me too weak to walk and a stomach that could not handle Iron supplements. He was patient, informative and has a fantastic bedside manner. I was a mess at the time and he looked past it and helped to settle my nerves. As for the staff, you had some good and some bad. Most of the nurses are great. The woman who make the appointments were always helpful as well. Once and a while I had or saw someone else have some trouble with a particular girl at the front desk. I also had some issues with a couple of the woman giving transfusions. For one they would barely introduce themselves and then Im hard to stick and they would make it obvious when they were annoyed. These things make an uncomfortable situation worse. I add this in because no matter how great a doctor is he is only as good as his staff will allow. Overall my experience here was a 7 out of 10 and if I had any problems I would go back without hesitation.

    Astera Cancer Care - Rutherford - oncologist - Updated June 2026

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