This was the absolute worst ride of mine, my wife and wedding party. Do not use this company they…read moreWill get you in the end for more money, amd they're fleet is old,'load, that's not even the worst neither is the fact they'll charge you more for going over 7 Minutes 275 dollar. The ride is painful.'I had to elder family member have to go to the hospital. If the bus ran over a Pebble, it would feel like a 7" nyc pot hole. A pothole forget about it . We they missed there flight 'I tried speaking to the office to either split the dif, which wasn't ok either. 2 family members wound up in the E.R. They did not nor do not care. So this is why

12/21/21 I booked a full size SUV for our airport transfer from Newark to downtown Manhattan…read more Everything was seamless and smooth - from the booking process to the actual pick up and the ride from the airport to the city. Kevin was responsive to my queries even though it was 2 AM Eastern time. Our driver Elena followed COVID protocols (mask and gloves on) and was proactive in contacting us. She arrived early and patiently waited as we could not deplane on schedule due to runway congestion. The drive to the city took about 45 minutes but it was not a boring ride as Elena tried to share anecdotes about the areas we passed by. She was also respectful and knew when to disengage from conversation to give us time to rest after a 5-hour flight. Overall, this was outstanding service. I am already booking our next car trip with them as I write this piece.

took my deposit $300 and never showed on date it was expected…read more left us with no notification ended up costing over $100 for uber Left a number of messages, never called back Email stopped working

This company confirmed my ride after payment and then never showed up. I have attempted to call and…read morerequest a refund and they have not been picking up. They charged me around $350 to confirm the trip. Do not use

We went through this car service through our hotel concierge…read more Price was competitive. Service great. Did a meet and greet at LGA, they were on time and helpful with baggage. Car was pristine, regular compliment of bottled water and newspapers available. Arrived at our hotel, left something in the car and the driver was helpful in retrieving it immediately. Later, we couldn't find a cab at our hotel and our driver was cool about taking us shopping, for a rate that beat the cabs.

Great service to NY airports, very friendly, and a HUMAN answers the phone and provides PROMPT…read moreservice! Will always use this service and highly recommend it! Thank you!

I have used Limo Taxi Car service for my last 3 trips to the airport and just booked them for my…read moreupcoming trip in May. I have found them to very reliable and easy to deal with. The drivers are always on time, professional, friendly and accommodating. There services are much less expensive than the company I used previously and the service is equally good. They are my go to company.

I needed transportation same day and was not looking forward to the lottery award of an app car…read moreservice. Black Limo NYC responded quickly with quote and options! Communication was professional, concise and timely. Vehicle was clean and driver courteous. Will definitely be calling them again!

From the beginning to the very end the experience was seamless. They immediately responded with an…read moreamazing quote. Definitely would use Black Limo again for sure. They are professional and communication was immediate. Driver was amazing and just the communication between me, the driver and the company was flawless. The vehicle was clean, well equipped. BEST FASTEST service and a nice price...

Communication is lacking with these guys. Made the reservation, then I didn't hear back for a few…read moredays. Then after a handful of texts all seemed good. I landed at LGA, texted I had arrived, and waited. 15 minutes later I received a call from a guy who spoke almost no English. I was able to finally figure out where to meet him & what car I was looking for. Good & safe ride, arrived & when I went to pay with my credit card he says 'no card'. Luckily I had $80 in cash with me. Paid him & asked for a receipt for him to tell me 'no'. Now how am I supposed to get reimbursed?

There's about 200 plus "Car Service" option's to choose from... not to mention the large network of…read moreRideshare Services that are conveniently available. But honestly... is it "REALLY CONVENIENT"? Can your Lyft or Uber driver meet you at Baggage Claim at 2AM, to assist you just after a long flight traveling with a family with small children (often tired/cranky & non compliant)? Operating with the proper insurance coverages? Or have a driver that truly cares about you and your safety because you're their main priority? These Rideshare drivers are only concerned about where you're going, how much they'll make, which route is the longest (with intentions on milking the rider for more $), but more importantly... they're thinking about their next ride the moment you entered their vehicle. I don't need a driver concerned about how much this ride will pay them or total DISREGARD for my safety and comfort because they're hoping to get another ride after me. I need someone like BLACK LIMO NYC. These guys are FREAKING... TOP... NOTCH! My fight was delayed 4 hours due to weather. Not only did the company still accommodate my new schedule, but they immediately contacted me before I could call them. THEY WERE ALREADY WATCHING MY FLIGHT STATUS!!! The driver they sent us, was OUTSTANDING!!! Upon arrival at JFK, we were all so exhausted. But my driver... WOW! You would've thought we were his first Reservation of the day. He was chipper, WIDE AWAKE, very professional looking, so delighted to greet us at baggage claim, and even had a cart ready to receive our luggage. (All we had to do was point.) But that was the tip of the iceberg. He not only walked us to the "CLEAN & SHINY SPOTLESS" vehicle, but as I was changing my child's diaper, this gentleman was physically installing the one carseat we had ("PROPERLY"), and already had his portable carseat installed & ready to go. As if things couldn't get any better, he turned the TV on for my youngest and gave an iPad to my oldest to keep them entertained for the long ride. What Lyft, Uber, VIA or CARMEL offers this personalized service? NONE! We were already going nuts about the thought of holding my oldest child on our lap because we didn't bring the other carseat. But thankfully, this Driver had one installed and ready, just for us (without requesting for a carseat). Placing our nerves and stresses of traveling, at ease. You have no idea how valuable this was to my family and I. Ridesharing is great for around town, short distances & quick service. I have used them before. Actually, I still do use Rideshare Services. But there's certainly a huge difference between the two. Riding with BLACK LIMO NYC, I at least I know that I'll be much safer (especially traveling with small children), I'll have direct access to both the company and their drivers if necessary and the peace of mind of knowing that this isn't just some random driver from a pool of thousands of Rideshare Drivers. Or a driver that slipped through the cracks due to the relaxed safety & criminal screening process of Rideshare Drivers or a lack thereof. Not to mention the huge fluctuations of what fare you'll be charged at any given time. Today it'll be $25 but tomorrow at the same place and time could be $50. Not at BLACK LIMO. Actually there really isn't much of a price difference between a Rideshare Service Ride and BLACK LIMO. I'll definitely use BLACK LIMO NYC in the future. Thank you guys so much for taking such great care of my family and I. More importantly... THANK YOU VERY MUCH for being so flexible and accommodating. You guys really helped with the anxieties of traveling, specifically... traveling with small children.

Flying into JFK redeye from San Jose, we decided to have a car pick us up for a trip to New…read moreRochelle. I reviewed Yelp information on car services and received quotes from several. By far NYC Luxury was the most helpful. Augustin who handled the reservation and was our driver was on time and very courteous. It was a pleasant and quick trip to New Rochelle. Price was very reasonable when compared with a shared van shuttle service recommended by our hotel. If you are ever in need of a superior car service to or from NYC area airports this is the one to choose!

I will DEFINITELY be using them whenever my daughter needs car services. I used them for a COVID…read more19 vaccine trek from Manhattan to Yonkers for my daughter. My daughter had the worst experience with Uber the first time she went up from Manhattan to Yonkers and ended up getting stuck in rather interesting area for four hours before making her trip back home. She didn't want to do that again for her second dose - NYC Luxury Club to the rescue! They were very prompt in providing a quote that surpassed others by far being reasonable and well priced for the quality of services that my daughter got this morning. Victor was her driver and he showed up in a suit - which made my daughter feel special. He was very courteous and SUPER FRIENDLY. His car smelled "phenomenal" according to her and that is always a plus. I cannot thank NYC Luxury Club enough for taking very good care of my daughter and working with me. Highly recommend them and will definitely be using their services in the future should we need them again. THANK YOU, NYC Luxury Club!

I would highly recommend this company. I called less than 3 hours from the time we wanted to be…read morepicked up and Mervyn said they could accommodate us. Marcial was our driver and was amazing as well. I was told he would be at our hotel at 11:45 am and he was actually there about 40 minutes early! He loaded 10 pieces of luggage as well as 5 people and away we went to JFK. Marcial was very courteous and an excellent driver. On top of all this great service, pricing was very good as well. Call this company if you like awesome service!

excellent service and great value. our escalade was new, clean, and had a great selection of…read morebeverages. the drivers were very professional and arrived early just to be sure they were on time. 5 stars all around will use them again for sure. they also brought a child seat which we needed. thank you