I booked NJ Premier Car Service through Beatrice for transportation home from MetLife Stadium after a Giants game. One of the primary reasons I selected this service was because Beatrice specifically mentioned her familiarity with stadium pickups and drop-offs, which gave me confidence in her experience with this type of service. Unfortunately, the experience fell short of expectations. Our scheduled pickup time was 11:45 PM, but Beatrice didn't arrive until 12:25 AM - nearly 45 minutes late. While we waited, she communicated that there were issues with either the parking lot or her usual route to the stadium. I understand that unexpected situations can arise, especially around large venues after major events. However, given that Beatrice advertised her familiarity with MetLife Stadium transportation and knew she was doing a post-game pickup, I expected better contingency planning. For someone experienced with stadium logistics, arriving early to account for potential complications should be standard practice, especially when customers are waiting late at night after an event. read more

this is definitely by far the only car service I will ever take. I have used this service 2 times now and each time it was so convenient and easy. The driver will easily accommodate the amount of people you have and has always been on time. I love this car service because your treated like as if your family and I like that. I don't like sitting in that "awkward car drive silence", this is definitely far from that, from the moment you get in the car and the moment you are dropped off. if your looking for a car service to be on time, accommodating and friendly this is the one for you! the 2 times I have used this service I was going into the city to see Broadway plays and I cannot stand traffic and parking and having a service makes that experience that much easier. and the one time I even needed to be picked up earlier than our projected pick up time, and the driver was available by text to pick us up when we wanted too. I absolutely recommend this car service! go ahead and try it, you won't be disappointed! read more

We had two adults and two children to get from northern Bergen country to JFK during the morning rush hour. We had lots of bags and a bicycle in bike bag to transport back to Australia. We hired Beatrice after seeing her reviews on Yelp. They were spot on. Beatrice was at our house 5-10 minutes early (so no worries about her not showing up), helped load our bags, and got us there with time to spare. She was an efficient yet safe driver. She does like to chat but that makes the time go quickly. I also was impressed that she was willing to use our car seat then return it to my mom's house (where we were staying) at no cost. Would definitely use her again. In fact, I meant to post this review a year ago but forgot (sorry), and am doing it now because I need another ride to the airport with family and lots of stuff, and am about to call her for another ride. read more

If I could give six stars, I would! What a reliable, professional outfit. I needed a ride to a hospital in NYC for an operation. Originally, I was scheduled for an early-morning appointment, so I called NJ Premier Car Service and requested a reservation. Beatrice promised that she would be at my home at the specified time. However, as the day of my procedure grew closer, the hospital called me with a change in time. I called Beatrice and explained this to her and she agreed to pick me up at that new time. About two hours before pickup, the hospital called yet again with an even earlier time for my arrival. Once again, Beatrice graciously agreed to be at my home at the "new" appointed time. She showed up; she got me to the hospital with time to spare; and I am grateful for her attentiveness. I will only use her service again. She's THAT good. read more

I live in Wisconsin and was looking for a car service to transport my 91 year old mother to Newark airport. I looked in Yelp and found NJ Premier Car Service and read the reviews and decided to use them. Wow was i impressed with the attention to details, the white glove service my mother received, and the value. Beatrice personally picked up my Mom, and walked her into the check in counter at the airport, I am so impressed and I want to thank her for her professionalism, courtesy and compassion In the day of pick up and drop off Uber its good to know that customer service is still out there, and this car service exceeded my expectations by 1000%. Thank you Beatrice and Thank you NJ Premier Car service I will definitely tell my friends and definitely call you again ! Outstanding in every way read more

I really don't know where to start, I was scheduled to have a medical procedure while my husband was out of town. My Mom was occupied taking care of my daughter as she was participating in track competitions. I almost had to cancel my medical appointment and then stumbled upon NJ Premier Car Service that not only provides a wonderful car service ride but Beatrice also offers medical escort services. Not only was she there as promised, my recovery ran longer than expected and she waited until I was safety discharged into her warm waiting arms! Beatrice is very sweet, personable and even offered to stay with me to ensure that I was well! I can't thank you enough for your compassion! Your work ethic speaks volumes!! I will definitely recommend and use your service in the future! THANK YOU AGAIN! read more

You will not find a better price anywhere in the NJ or NY area!! We dealt personally with the owner, Beatrice, at all times. We booked round trip with premier to Newark Airport for our vacation. The service was prompt and professional going to Newark. One week later, when we were returning from vacation, our flight was delayed so many times that we were concerned about our transportation from the airport to home. Beatrice was in contact with us all night long to let us know that she was on top of the situation. She made it very clear that we could call her at anytime and she would be available to pick us up. When you book with NJ Premier Car Service you can relax and know that you will receive the most reliable, courteous, and professional service. Thank You Beatrice!!! read more

I found the best Gem that I would love to keep a secret, because I am afraid that if the word gets out, then we would lose the perfect car service and driver Beatrice. Courtesy, professionalism and personal. Beatrice car (Premier Car service) is the best service we have had since moving from NYC to Bergen County. Prompt, excellent communication and on time!! She doesn't rush you or better yet she gets you to your destination safely, since the last driver we had almost had us killed on the JFK bridge at 5:30am(family of 7). We will always use her services when ever we travel even locally when we don't want to drive. We will just leave it to Beatrice!! Thank you so much, there was not one bit of stress. We feel like she is a family member!! Trust Beatrice!! read more

Beatrice was absolutely wonderful to work with and coordinate transportation from JFK to Edgewater, NJ for our Girl Scout group of 12. She was professional, informative, communicated well with us throughout the process and guided us through JFK mishaps and delayed flights. Her graciousness and thoughtfulness every step of the way took a load off our minds as we worked to figure out our best plan. Prices were reasonable, cars were comfortable and clear and drivers were wonderful. Beatrice gave our first time travelers to NY a great orientation to the city as we drove to NJ. We strongly recommend her car service and would definitely call her again! Thank you for helping make the beginning of our trip a wonderful experience. read more

This is the same review I left on Google: Excellent! What distinguishes car service companies is the level of personal service you get. Beatrice, the owner of this company, talked with me directly and agreed to park and pick my teenagers up on the platform at the train station, since they are unaccompanied minors. I couldn't find another car service willing to do this, or that I would trust with my kids. She communicated quickly and professionally throughout the trip, gave us her personal number and a picture so my teens could find her easily, and was very nice overall at every step. I will definitely be using her services again! Highly recommend, especially if you have unique circumstances. read more

So nice to find something to fully recommend with all sincerity. My daughter's birthday celebration was a complete success-- pick up to and from a downtown NYC restaurant on a Friday night was seamless. Picked us up in NJ during rush hour, with a smile-- fit all 7 of us without issue-- played music they loved, and got us around some pretty ugly NYC traffic to dinner on time. Was there early for pick up home-- which was fabulous as the sky opened up with a downpour as she pulled up. Everything was confirmed efficiently-- estimate, trip detail communication and confirmation all for the best price I found for a large group. Great experience- very thankful to find Beatrice on yelp! read more

Beatrice has taken us to doctors' appointments as well as round- trip to Manhattan for serious surgery. She is an excellent driver and a calming influence in these anxious times. My main concern was making sure In advance that I would be getting a car service that adhered to Covid precautions since that is a priority for me. Beatrice has a plexiglass barrier between the front and back seats, disinfects her car after each passenger and, of course wears a mask and expects you to , as well as taking your temperature. I highly recommend this car service for all your transportation needs. On time, communicates instantly and very careful and pleasant. Linda Machlis read more

Bea was a pleasure to work with. From the moment I made contact with her to get rates for rides, she was quick to respond and gave the cheapest rates I could find for our group of 7 after calling several places. She was early in picking us up for our ride to the Bayonne port and patiently waited for us to be ready. My kids loved that she had a movie playing for them in case we got stuck in the infamous New York area traffic. For our return trip to the city she kept in great communication with us and was right on time. She also gave us some great tips for our stay in New York. We would definitely recommend NJ Premier and would use Bea's service again! read more

I found this service through Yelp and chose to go with Beatrice based on the reviews, her quick response to my questions and the competitive price. Beatrice was on time, with a clean, comfotable, car, and provided an uneventful, easy ride to Newark Airport. During our brief time together I learned that this is a full service transport company not limited to airport shuttles. I would have given a fifth star, but I feel I would need more than one experience to do that. I'm sure that will come soon. When travel is so challenging, it's nice to know NJ premier car service is one part of the trip that's got you covered! read more

Beatrice was great! We used her car service to get dropped off and picked up at the Manhattan cruise terminal. She was on time when picking us up at our house and and arrived at the cruise terminal at 9:30 to pick us up. The cruise had some issues disembarking and Beatrice patiently waited for us until we got out at 11:00. She supplied us with the car seat and booster seat that my children needed and played a movie for them on both rides. She even dropped off a bag for me that I forgot in her car as soon as I called her to let her know. We would definitely use her car service again and recommend her! read more

Outstanding experience. Beatrice was very responsive and helpful during the reservation process including answering my many questions (my first time using a car service). The day before pickup, she sent me a confirmation message, she tracked my flight, communicated during pick-up, and was right there when I exited. The Escalade is comfortable, very clean, I could put my seat back and relax for the 2.5 hour drive. We made great time. Beatrice is warm and friendly. And supporting a woman owned car service is a plus! Definitely my go to for the next time. Highly recommended. read more

I reached out to and Beatrice Friedman who went above and beyond her role to support me in my task. I needed her to pick up (from several locations) gifts for someone I had prepaid for, then I needed her to deliver the gifts. This was a same day turnaround and she was able to handle, she was very personable, the rate was fair and she updated me every step of the way, each pick up, as well as when the job was completed. I completely trusted her with my task (for my company) and will definitely use her again. Thank you Beatrice for stepping up and being a rockstar! read more

NJ Premier Car Service is wonderful! I rode with Beatrice, the company's owner (female owned company!), who was lovely to chat with and charges reasonable, fair prices. She's highly professional and punctual and the vehicle itself was spotless and comfortable. She even managed to find my sister's house, which has a long driveway, so almost everyone misses it. I had an early flight, and she picked me up at 4:00 AM and got me to Newark Airport with time to spare. I cannot recommend her highly enough and will definitely use her services in the future. read more