Wow, that was cheap and easy! Nothing like waking up to a mysterious crash in the garage. Turned out, my cooler slipped off a shelf and shattered my windshield, authenticating the Prius's "New Mexican Look". I didn't call around, I read some reviews, and Daniel said Astro was the cheapest in town. I called. $245 plus tax, that was lower than my deductable. Walk-ins welcome. Okay, then, problem solved. Aside from their immediate, quick service (they estimated two hours, done in one) and friendly employees, I was paid a special visit by the shop pug, Paco, who gently gnawed my knuckles and sneezed lil' doggie drool before the shop folks called him out. He was adorable, and a tad overwhelming. Other than that, just know that there isn't wifi, so use your hotspot if you have one, and expect to make this your go-to for repairs and replacements. read more

Astro Auto Glass - Paco the shop pug - Windshield Installation & Repair Near Me - Albuquerque, New Mexico

I was in a rush to resolve the window issue from afar while I was out of town, so I went with the first business who answered my inquiry call. Sure, the service was efficient as suggested, but their business model is crooked and misleading. On the phone they said their diagnostic fee was $65, and if it was a simple issue with the power window slipping out of it's assembly, the fix would be quick and would apply against the diagnostic fee and cost nothing more. But if it's a regulator issue, she said, it would take longer. This language was rehearsed and deliberate and implied diagnostic fees applied toward repairs... Until they gave me a regulator diagnosis, with a repair cost of $315, and retained the diagnostic fee in top of that. Over $400 to fix my basic power window issue is lame enough, but crafting their misleading language to cover up an objectively money-grabbing business practice puts them on a par with the legendary charlatans of Brake Mastery. I will never go back here, nor recommend them to anyone else. Absolutely shameful. read more

I replaced my windshield at Astro World and within a month I got a crack. I took it back to be repaired but the employee cracked it more. I wasn't charged but was told I would be able to get a discount if I decide to replace it completely. I called to see if they would honor or made a note of it but they did not. I will not be taking any of my vehicles here in the future. read more

Poor service,they tell you-to be there first thing at 8am thinking it was an appointment , I was the first one there only to find out that it will take till possibly 2 pm before the car was done with just 4 windows tinted. They were taking other customers ahead of me. This place is so disorganized with terrible management, I drove off and found another tint business that set me up an appointment. I actually set this appointment up two weeks prior and found out that you drop your car off never mentioning that. This other place did it in an hour. read more

A few days my car was broken into at my apartment complex. The jerks stole all my masks, my work jacket that contained my AirPods in one of the pockets, some pocket knives and miscellaneous junk I had in my center console which included my spare key to my apartment. I have a bad habit of locking myself out of my apartment so I kept a spare key in the car in case of emergency. I immediately had to change my locks! Needless to say after calling around I found these guys on here they were one of the most reasonable quotes I got through this whole ordeal so I took i decided to go with them today. The staff was very friendly and helpful they even got the window tinted to math the others for an exceptional price. I was out the door within a couple hours and noticed they even went and vacuumed my vehicle to get the remaining shards of glass I wasn't able to. I sure hope I don't have to replace my window again any time soon but I know I'll be calling these guys the next time I need another auto window. They definitely did a great job! Thanks Astro! You earned my business! read more

Astro Auto Glass - Lobby waiting area - Windshield Installation & Repair Near Me - Albuquerque, New Mexico

Excellent response to my emergency needs. I was preparing to drive back to California. I loaded the car and was cleaning the windows. Unfortunately, there was a huge crack. I did not think it would make it to California. I checked yelp and all other vendors were closed. I called Astro and they were so helpful. When I brought the car in, they fixed it right away. My departure was delayed by 2 hours. I am so thankful for their help and rapid response to get me back on the road for my long drive home. I definitely recommend Astro. read more

Had my windshield replace here on a recommendation. Overall, I'm a fan, but there were some hitches in my experience with Astro that didn't need to be there. On the initial call, the representative was helpful, but not all that knowledgeable. I was told Fuyao glass is Japanese, which is incorrect. Fuyao is a Hong Kong company. However, they accommodated my request for a different brand without fuss. During the process, Astro requested my phone number, to protect themselves against non-payment. While I understand from a business perspective why Astro would want to do that, particularly if they have issues with non-paying customers, as a customer, I can't say I appreciated that. The actual glass replacement was fine. Things went quickly, and I feel like I got a much better value for money with Astro than with Safelite, who I'd used in the past. However, Astro's customer interactions left something to be desired. Everything felt very transactional, and I didn't particularly feel as though they cared about my business. 5/5 for the actual work, 2/5 for customer service. read more

Very pleased with the quick and courteous service. I called wanting three glass shelves for our curio cabinet and was expecting our wait at least a couple of days. When I asked how long it would take, I was told about an hour. I can't remember the lady's name that took my order, but she was so pleasant and helpful in recommending the correct thickness of glass I would need. When picking my glass even the guys in the back couldn't of been more helpful, and the glass was put in a nice cardboard carrying case. Definitely a five star shop!!! read more

A few weeks ago my windshield got a ding I didn't see that spread into a crack a week or so later. Safelite quoted me at just under $500 for a replacement so I put the repair off for a while. I shopped around and saw Astro Autoglass had some good reviews and happy customers. I emailed them and got a response and quote from Margarette right away at HALF the price Safelite offered. I was able to get in the next day. Staff were helpful and polite and quick. I was very happy with the whole experience, and if the work is quality and holds, this will be the only place I take my car for window-specific fixes. read more

We brought my daughters car here to replace a windshield and they did a good Job in just a few hours and were very nice to deal with. We didn't need to wait but if you do they had a nice big waiting room and were thorough but very quick. Also, I had accidentally left my purse on the counter after we left and didn't notice for a couple of hours and they had held on to it and did not touch a single thing. read more

Traveling back to Cali and got a super tiny crack in my windshield. safe light was $120 to fix. Hell no. Called Astro and they fixed me up for less than $30. Front desk is super friendly too. read more

We brought our daughter's car here to have the windshield replaced twice and both times they've been efficient and professional. We will return if the need for a new windshield arises again. read more

I've been to this location for 2 separate car tints and a windshield replacement. The first two times were great. The last time I went in to get a tint I had to come back 3 separate times to get it replaced and applied correctly. It was really time consuming. The owner and office manager were pleasant to work with. read more

Cracked windshield, beyond repair. I went here based on the Yelp reviews but still figured I was headed for sketchy town. Not so. Good business. They fixed me right up, work was good and the people were friendly. Price was at the low end of what I could find on the Net. Recommended. read more

Excellent same day service ! They were fast, responsive, and affordable. Great customer service.

I needed a new windshield for a car with sensors for things. They replaced it, recalibrated all the sensor stuff, handled the insurance claim. It couldn't have gone better, unless that rock hadn't cracked the windshield. Good people, knowledgeable, friendly. This is the second windshield they've replaced for me. The first visit a few years back went just as well. Oh, and their prices are about 2/3 those of the national chains. read more

I had just gotten a new windshield put in my 2002 Crown Victoria about a week before leaving up state New York to head home to Southwestern New Mexico when a rock came up and stared my new windshield around Albuquerque. I called Astro auto Glass and they said to come in no wait they will have the windshield fixed in no time. I went in and while talking to the tech he said I see the star of life on the back of your car are you ems. I said yes I am he told me thank you for your service. I told him it not a problem. He told me that the repair was half price that day and thanked me again for my service. This place is great and the people here are awesome. read more

I took my car to get a windshield due to it cracking and for some reason the original windshield for my car was more expensive then the wrong windshield they put on, which never made sense. I went to go pick up my car and my steering with cut or something because I never dropped it off like that. I called they said they weren't gonna do anything because for whatever reason, which I have photos showing my steering wheel was never like that when I dropped it off. which to me is poor customer service and they shouldn't even be in business if that's the case. They people at the front were very rude and disrespectful and called me a liar, they never denied doing it and just said they ain't gonna fix it or do anything about it and hung up on me. Not a good business and regret taking my car to such a joke of a business! read more

Astro Auto Glass - Steering Wheel - Windshield Installation & Repair Near Me - Albuquerque, New Mexico

We were traveling through Albuquerque where our car window was broken. They fixed our window in 45 minutes and we were on our way! Highly recommend. Service price. All good. read more

GREAT customer service and always a pleasure to do business with! I've been using them for the past six years and would not consider going anywhere else. I love that it's owned by a woman! All of her employees are skilled and take pride in their work. The location is centrally located in Albuquerque making it easy to access. Keep up the great work! And a big thank you! read more

My car was broken into in ABQ in the evening and side passenger window was completely smashed. I didn't want to drive 60 miles home with no window in the sub-freezing weather so stayed over night. Went to Astro first thing in the morning because it was the only glass place I could find that listed Saturday hours. Showed up at 9 am when they opened and the car was done in less than an hour! They cleaned all the broken glass out of the car and even sorted all the glass out of a big pile of legos on the floor that got spilled when the break in occurred!!! Everyone was kind and courteous and I'll be back if I need more glass work. read more

this price in this location high Idk why and boy his name is Jose cash rude and he didn't let me check my car filter not recommended

My truck is a Silverado 2500 Extended Cab , both extended 3/4 windows were broken in the past week, called Astro Auto Glass and spoke with Art , he had my windows in stock and scheduled this morning. Thought it would take all day, two hours later done. Cleaned the old broken glass and very costumer service oriented company, everyone friendly and professional. Highly Recommend read more

I had four chips in my front windshield. It cost about $14.00 for each chip to be repaired. Some of the chips you can't even see anymore. Great customer service, great quality of work. Local Family owned business in Albuquerque NM. I'm going back to have my windows tinted. read more

I agree with Daniel W's review actual work is a 5/5 customer service at the front desk is a 2/5.. when I called because I was lost for directions.. the person that answered got defensive on the phone.. as if I accused him of not having signs out on Menual. I only asked a question. When we called later about a question on the tint the person we spoke with explained we had already been told once before. The workmanship is great we are very very happy with the tint. The cost was reasonable...and worth it. It was done in a day the laborer was very courteous. read more

This was my 4th windshield at Astro, and my last. They used to be good, but the new owner "Rebecca" is horribly incompetent. All the guys who work there mock her behind her back. There is no management, and the guys sound like they are having a party back there. I was told if I showed up at opening time, I'd be done in an hour. WRONG. Two and a half hours! Even though I was in the bay first, the place quickly filled up. After I was there for about 2 hours, I hear a loud "OH F**K" coming from the shop. All the customers look at each other, hoping that wasn't referencing their car. Lucky for them it was mine, because the installer installed my windshield but forgot to apply the tint I paid $45 extra for. This is a good time to mention that they could not find the quote and quoted me a higher price. Not surprising since their "quote book" is completely disorganized and full of illegible handwriting. I gave them the exact time and day I called from my call log, but nada. About halfway home I look down and notice something in my cupholder-some weird part. Turns out it is the compass that attached to the rear view mirror. They broke it off and just left it in the cupholder ($62 to replace). About that time, I hear a weird noise and pull over, only to discover that the corner of my windshield gasket is flapping in the wind because it was finished in a hurry by Mr. Oh F**k and he didn't line it up properly so it isn't watertight, or any kind of tight. I had to pay a glass guy where I live (100 miles away) to fix it, to the tune of $100. My $185 windshield ended up costing me $347, and Astro Auto Glass won't even return my calls. STAY AWAY FROM THIS PLACE. YOU GET WHAT YOU PAY FOR. By the way, Rebecca's son, who "runs" the desk, told me it took so long because one of their employees (Arturo) found some weird growth on his back and had to go to the doctor. TMI Dude, waaaaay TMI. read more

They were really nice. They did a great job of replacing my windshield. It was supposed to only be a couple hours but it took a little longer than I expected bc they had to get molders for the windshield but it's ok I got my car before I had to go to work the next day. Overall not bad for what I had to pay read more

Very unprofessional . I called the other day and made an appointment for this morning at 8am. Got there gates are closed and called about 10 times, waited almost 20 minutes, and nothing. read more

I called Astro Auto Glass for a quote on my car windshield replacement. The lady asked how I had heard about them, when I mentioned that I had a "Amazon Coupon" she stated in a rather hostile tone that "that's geared for insurance deductibles" even though I mentioned that it clearly stated "$100 to spend on windshield replacement or insurance deductible" she then quoted me a price that was much more expensive than everybody else in town, even safe-lite! I believe that the cost was "adjusted" to compensate for the coupon. If this is the way this they choose to do business, I will not be using this company! read more

The front, driver-side window of my 2003 vehicle was smashed by someone under the erroneous impression that I would leave anything of value in my car. I solicited quotes from a couple glass repair companies. Astro responded immediately, offered a fair price, and did the replacement within 90 minutes after I dropped off the car. And while I had shop-vacced most of the broken glass from my vehicle, some remained within the door. Astro cleaned up the remaining glass fragments. I'm very pleased with their work. read more

Very friendly and informative on the phone and in person. They replaced my windshield promptly and it was reasonably priced. A windshield for my 2014 Prius C was already in stock, so all it took was a quick phone call and a stop-in for an hour at my convenience and it was done! I highly recommend Astro Auto Glass. read more

This business is wonderful! We were traveling up I25 in NM on a Friday on our way back to Wisconsin when a rock shattered our windshield. I called our insurance company, and after the first place could not repair our window until the next Monday, the agent then said she would try other shops. Well, they ended up sending us to Astro Glass. The windshield was repaired early on Saturday with expertise and great customer service. As soon as I was given their name, I looked up the Yelp reviews and thought, "these are inflated." After our experience today, I can say these reviews are NOT inflated. Great place! read more

My car broke down, and their associate promised me a deal if I paid them up front to have my car towed to their shop in the morning. it's been 3 days, and the car is still in the same place. only thru pressure, did they follow up on their word and tow it to their shop. there are better places to service your vehicle read more

They replaced FOUR windows in our car in a matter of hours. Painless process to have the glass fixed after some bad vandalism. Would highly recommend. read more

The team at Astro Auto Glass are the best! They are all very friendly, professional and aim to do the best job possible. I love the tint they added to my windows. They did a PERFECT job! I am a very satisfied customer! read more

Received a quote on installing glass for a truck topper. Once they started install told me that price was going to double. Dishonest business practice. read more

This place was great. I went to there for a windshield replacement and they were able to get the insurance claim initiated. They were also able to get me in the same day I called and they worked with me on the price. Because of this I wanted to get my windows tinted and when I inquired about that service they quoted me with a fair price and were able to get the work done same day also. I was very happy with the quality of work and the price. I will definitely come here again in the future. read more

We always had our windshields repaired and replaced at the same place on Central and Coors for years and now, their closed and we had to find another business, I found Astro Glass doing an internet search. Mainly, because of the positive reviews. and I really didn't have a good experience with the nationally advertised guys that come to you're house. anyway... They did a really good job..same day, and with an awesome customer service. They were so nice, delt with my insurance and just made me feel that i made a good choice. Oh! and I got a chip the same day ,took it back to get it fixed and wasn't charged anything! I'll definitely be going back. Nice people :) read more

I was referred to Astro Auto Glass and I'm so happy I went! They replaced my windshield in less than an hour and the staff was so friendly. I brought my dog with me and they were so nice to allow him to sit inside while I waited. The shop is incredibly clean and comfortable. I would recommend this place to anyone! read more

They did a great window tint on my VW. Price was very fair and work was very professional. I have since been back for windshield repair and replacement. Always support local biz! read more