I really wish I remembered where this gentleman said he was from, but I do know his name is…read moreEphraim. The absolute best customer service experience I have ever had! You guys have yourself one amazing employee. I would definitely definitely hang on to him tight! Thank you so much Ephraim I will absolutely be praying for you, like you said you will me! You are amazing!

Incredibly overpriced internet with subpar service. I started with my internet at around…read more~$59.99/month back in November of 2016 and it now has jumped to $104.99/month. I had to have a technician come by to check my equipment since I've been having slow speed issues. My window to wait was from 3-4pm. I got a call around 4pm that my technician would be late with an updated ETA of 4:30pm. The link to the live map stopped working at 4:45pm. My technician didn't arrive until 5:15pm. It took the technician an hour to solve the problem.

Never got service as their communication on installation was awful. I set an install date , but…read moreweeks before the cable install crew showed up, unannounced, and started working in my yard. I sent them home. Apparently Ting has no control over those contractors, but in reality Ting is just lazy and don't bother to time their subs based on the set date of install. Just Lazy ! Don't need to start a relationship with a company that is this lame with understanding customers's needs.

Ever since my last review, my service has greatly improved. I changed my rating to 4, and not 5,…read morebecause it did take too long to get it cleared up. I truly hope they get back to the way things were running when they were basically a start-up.

I just wanted to give a special shout-out to the incredible customer service we received from Tim…read more My family and I love our phones, but most importantly we loved our experience. Tim could not have been more professional and thorough. He is easily the best wireless sales expert we've ever met and I confidently recommend his expertise! Thanks again Tim for all your help!!

So disappointing , the representatives need patience and sensitivity training. My suggestion would…read morebe to drive further to another store if you're in need of anything Verizon. I've been with Verizon for many years and I'm so disappointed to post this review!

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

Well this sure was an interesting experience and full of drama!…read more I hate dealing with cable companies after trauma of dealing with the rudest jerks from our previous provider AT&T. We were reluctant to turn on internet at our temporary apartment, but ended up needing to since we had a month until we could get into our new house. We came here on a Saturday afternoon around 2-3pm. You check in up front and then sit down and wait. We were fifteenth in line, but it did move faster than expected. Seating is very limited. While we waited we watched an altercation between an employee and a customer with unruly children that ended with the cops being called. So I would have given three stars, BUT my husband spent about 60 minutes on the phone with Spectrum after we got home because the service was not properly activated.

Extremely rude and disrespectful staff (Nancy). Plus, they gave me used equipment from another…read morestate that didn't work.

I left TMobile for this trash. As bad as it gets. I have been trying for four months to get my sign…read moreup offer register, and up and running. For four months I have been getting the runaround and it's one excuse after another. I have tried many different ways to reach customer service and all of them are just a pack of liars and this is not a Professional company. It's operates every bit a criminal enterprise

PLEASE READ. If you live in or around Raleigh, don't fall for the guys and girls with tablets…read morecoming around. Or at least some guy named Brandon (?). He is a manager of some sort. We signed an agreement for bundled service at a set price that we were very happy with. Wow did the nightmares start after that. DO NOT TRUST what they have you sign. Ours turned out to be useless. He didn't run anything through correctly, ATT&T depts don't let you email what you signed, they just tell you what they can see on their end. We spent no less than 10 hours on the phone over 2 weeks with dept after dept in a bureaucratic mess. I felt bad for the call center people who tried very hard but are stuck with what they are allowed to do even when they try to fix it and understand the ridiculousness of what happened. They said it's an issue with these neighborhood sales. You are taking a bet that any of it will actually stick. The useless contract you sign doesn't seem to go beyond their tablets. They either have to enter the deals they promised you later or you will just get a zero discounted, way more than whatever company you gave up, crazy bill. And then another and another in a short time. I am looking clearly at exactly what we signed but no one can do anything about it. And they do not accept emails. Minimum 2 hours at a time on the phone. Almost every day. Told repeatedly it's being escalated. Only to start over with the next agent/higher dept. Never fixed. No accountability. Ghosted by the manager who only left us with a girl he was training's number. She (Areli) seemed sweet but stopped responding when I said the department I was talking to was asking for his full name and contact information so they could clear this up. He clearly told her not to give it. Left decades with Verizon for this absolute nightmare that we still can't get out of.

i thought I'd dealt with the worst company ever with CenturyLink - then it became Brightspeed and…read moreservice/connectivity was even WORSE! This company has to have the WORST customer service ever. First, they couldn't understand that I wanted to cancel a repair visit by the tech and repeated said they would cancel the service - how many times in ONE CONVERSATION do you have to explain it? Then they connect you to the service department, who after 7 minutes of nonsense says OK they have canceled the request for repair. Then the next day at 9 AM sharp the tech shows up (TWO DAYS EARLIER than he would have been supposed to, had the visit not been canceled). The customer service is completely worthless and dangerously inept. Oh and now my billing "pay by" date has mysteriously been moved up by a half a month.

Century link sucks big time..... we had our communication totally cut buy dominion…read moreEnergy/Pike......supposedly not marked correctly by century link.......blame game now....has been over 2 weeks and people still don't have phone service.....Over 30 customers have called and they don't acknowledge there is total cable cut......dominion energy is installing nature gas. Century link are lower than whale s... The cable cut was Log Barn Acres, Pittsboro N.C. 27312