The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

Spectrum is monopoly that steals money from its customers. We recently moved out of our house and…read morehad service disconnected. The tenets that moved in started service the same day. Having now received the bill, Spectrum is telling me this is a "subscription service," and while I disconnected only 10 days into the billing cycle, I'm required to pay the entire total. But...the tenets that moved in also are paying for service. That means Spectrum got paid for service at one address twice for the better part of the month. If I could rate the customer service I got from the supervisor "Jennifer" anything lower than 1-star, I would. She was short with us, and quite terrible overall.

We had an appointment and were seen a few minutes early. Chris was great! He very patiently…read morelistened to our issues and got the cell phone up and running in just a few minutes!

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

AT&T uVerse Fiber - Durham, Southpoint NC 27713 - It's great, once you get connected.... but…read morethere's a catch: the initial cable installation is temporary and the Buried Cable Service has to come and bury that fiber-wire. Therein lies the problem... and it's the same if they have to come back and fix it, lay a temporary cable, and have the Buried Cable Service Team re-bury the new temporary cable - IF it get's done, it will ONLY be if you berate them with the requests. You might have to get REALLY annoyed and upset with them to bury that wire, possibly report them to the Better Business Bureau and FCC. In my experience, our original connection took months to schedule - good that I didn't disconnect TWC (the worst service I've ever paid for - review another time). When the temporary fiber cable was finally installed by the AT&T service team - they did a good job - they were AT&T Service Tech. However, that's when I began to learn that the Service Team doesn't bury the wire, it's a Contractor.... and the Contractor's are awful at best. Once that initial cable got buried (2 inches below ground) - it got damaged - bitten by a mole. The repair took weeks... we were down. This is where the repeat frustration begins... a temporary cable get's installed... and service get's restored, but that cable runs across the street - which doesn't take more than a few days to get broken. Another call then goes into AT&T Support... after a week, another temporary cable get's installed, and... you guessed it, get's broken, resulting in yet another call to AT&T Support and waiting for a temporary cable. Eventually, the Contractor Buried Cable Service comes to bury the line and all is well. That is... until my neighbor who experiences all the above, has her line cut accidentally by road crews installing Fiber (Google-Fiber) down NC54. In the ensuing farce the AT&T Contractor who came out to fix her cable, cuts OUR cable buried underneath the road and uses it was a pull string for my neighbors cable (cause we wouldn't let him run through our property - imagine my livid reaction)! Several weeks result in calls with my screaming into the phone to AT&T Support and Supervisors with our phone and security systems and TV-Internet completely down = NOT amused. After several weeks, three temporary cables got installed and layed across the road, each got broken, each took days or weeks to fix. FINALLY, a couple of good 'ole southern boys from the nearby Greensboro Municipality team who'd been brought in to help with workload, came up with a better temporary fix, and strung the temporary cable from pole-to-pole (not on the road) and across the yard, until the Buried Cable Service could come and finish re-installing the buried cable that was cut by the previous Contractor. It took months before the Buried Cable Service showed up, but, there was no advance notice, and I found via my property camera's that there were AT&T guys on site - with no advance notice. Shortly, minutes later, I get a call from one of the onsite Contractor's about disconnecting our Service and burying the line. I told them, "oh hell not today, you'll have to come back, there's no way I'm having my cable and service disconnected, and go through a complete outage process again without my being at home and there to make sure it's functional". They hang up... and I watch them "bury" a cable anyways. When I get home, surprise, that cable isn't buried more than 1 inch... ~seriously~?? And most of it isn't buried at all - thank God it's not been switched over yet... Now the best part of it all = it's been over 4 months since that last Buried Cable Service visit - there's been no call back, I can't get a return call from my voicemails. The not-connected "buried cable" is still exposed... (and improperly routed through the walling of the middle of my garden). The suspended cable across the road and coiling around the side or the road and into the entrance gate and running across the lawn, is at least still active... I'm at least relieved that I have any service at all - grateful for that. I'm furiously annoyed that I know the cable WILL eventually get damaged - it's just a matter or time - ergo mowing the lawn has been a challenge to say the least, as has getting the leaves cleaned up (my property is surrounded by huge trees and buries the lawn each fall between Nov-Dec. SO believe it or not, my issues are STILL not resolved... Nobody calls, or calls back... Good luck to any of you who go down this road, but here's my two cents: If you are going with AT&T uVerse, bear these comments in mind and get a conduit properly laid in advance yourself, to facilitate the AT&T installation. AT&T doesn't arm their cable, it's an unprotected extremely thin and fragile fiber optic cable. Call AT&T Buried Wire Center at: 800-924-9420, Monday through Friday between 7:30 a.m. and 6:00 p.m. ET. This phone number is specific to cables in the ground that need to be buried.

Had been with at&t since Fiber came into the triangle in NC, so about 7 years. When our internet…read morestopped working, we were given no explanation other than they were "fixing it" and service would be returned by 11pm that night. Looking at the outage map, it was considered low impact and didn't effect a large number of customers. Then the hours kept increasing, yesterday the outage map read 105 hours. 3 days later our fix no longer has a time estimate when we call, and the outage map now reads 105 hours to be fixed for the second day in a row. When we asked about a refund for the days missed, we were told we would be refunded zero dollars for downed service. Essentially we paid them to provide us with no service or customer support whatsoever. Thankfully it caused us to find Google was 30 dollars cheaper a month for the same service, so we canceled. They lost a longtime customer.

Terrible customer service. I encountered a very rude employee named Briana, who was clearly checked…read moreout and did not want to work because it was near the end of the day. I only asked a few basic questions, but every single response from her was incredibly condescending. She dismissed my issue entirely, informed me there was nothing she could do, and told me to just call Verizon. When I addressed her poor attitude, she rolled her eyes at me while I was still speaking. Extremely unprofessional behavior! Management seriously needs to address this staff member's customer service skills.

Went into this Verizon with hopes of switching from another phone service and buying 2 new phones,…read morebut the manager Doug did not even want to get up from his seat to assist us. When he finally did acknowledge us it was in such a rude manner that it made us leave. Verizon just lost 2 new customers thanks to a horrible manager.

i thought I'd dealt with the worst company ever with CenturyLink - then it became Brightspeed and…read moreservice/connectivity was even WORSE! This company has to have the WORST customer service ever. First, they couldn't understand that I wanted to cancel a repair visit by the tech and repeated said they would cancel the service - how many times in ONE CONVERSATION do you have to explain it? Then they connect you to the service department, who after 7 minutes of nonsense says OK they have canceled the request for repair. Then the next day at 9 AM sharp the tech shows up (TWO DAYS EARLIER than he would have been supposed to, had the visit not been canceled). The customer service is completely worthless and dangerously inept. Oh and now my billing "pay by" date has mysteriously been moved up by a half a month.

Century link sucks big time..... we had our communication totally cut buy dominion…read moreEnergy/Pike......supposedly not marked correctly by century link.......blame game now....has been over 2 weeks and people still don't have phone service.....Over 30 customers have called and they don't acknowledge there is total cable cut......dominion energy is installing nature gas. Century link are lower than whale s... The cable cut was Log Barn Acres, Pittsboro N.C. 27312

Chris was awesome. Came over and replaced my old Dish with a new Antenna. I'm scanning 65+ channels…read moreand no cable bills.

Purchased a brand new Channel Master CM-4228HD antenna to go into my attic. Was not getting very…read moregood reception. Several channels, including 11-1 and 17-1 would not come in clearly. So I found Cyber Dish online and gave them a call to come out and troubleshoot the problem. Chris came out, charged me $200, added an amplifier and moved the antenna around a bit in my attic (didn't actually mount the antenna, just laid it down against something, so it was pointing the desired direction). The signal strength seemed to be good on all of the channels, so I let him go. Then, just a couple of hours later, I started losing several of the channels again. It's arguably worse now than it was. This is all very intermittent. Sometimes they all come in clear, sometimes several go out. And of course, it's worse with the weather is bad. I also see that there is foil backed plywood all through the attic, and everything I read says that this is a huge blocker of digital signals. I reached back out to CyberDish, indicating that i was still seeing reception issues and voiced my concern about the foil backed plywood in the attic. I called Chris today and voiced my concerns. He gave me several things to try to troubleshoot the problem. All good things to try, but all along I'm thinking why after paying $200 is it my responsibility to troubleshoot this stuff. When I brought this point up on the call, that's when things went South. Instead of Chris just offering to come back out and make this right, it just turned into an argument. At one point, he said that it was working when he left. Seriously? He also said that the antenna could be faulty, as if to say that's not his responsibility. And let's see, he said that he's never had this issue with anyone else. OK, what's the point? I'll be happy to give Chris/CyberDish one more chance to make this right, and once this is working as it should, I'll be happy to alter my review. But as it stands, I cannot be more dissatisfied with not only the service, but also the follow-up.