Don't sign up. They are scammers. Told me I could cancel in 30 days with no charge. When I tried…read moreto cancel, because their TV stream sucks, they said I owed $100...then charged my cc for $600! I guess it will take another 2 hours of my life to get my 600 back. The worst customer service in the business. Just use anyone else if you have options.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

They turned off our internet for 3 days without warning because one of my sons friends downloaded…read moresomething. Legal or not, I felt it was a bit extreme. Never had this problem with time warner or Verizon.

The installer went out of his way to make me happy, spending almost 3 hours crawling in a tight…read morespace under my house so the wires were exactly where I wanted. He really spent a lot of time trying to get it right, and it shows because everything was setup perfectly. Once running I had some questions, and the tech. support is fantastic, best I've ever had, from techs right in Winston Salem. Based on my measurements the download speed is almost 1Gbps speed, which is incredible.

I enjoyed my experience. I set an appointment time and was then introduced to Tiana. She was…read morefunny, helpful, and honest. I upgraded my mobile phone and she made the process very easy. I was at the store for about 2 hours, but when I left I liked my new phone and actually understood everything Tiana and I talked about. Thank you Tiana. It is great customer service and knowledge of your job and company you work for that makes all the difference. I hope Spectrum appreciates you.

After two exchanges with a bot, I was finally connected to a human named "Angel?" in Cincinnati…read more Angel could not have been more rude, nor less helpful. My account is bank-drafted monthly, whether Spectrum is connected or not. Looking for a better way.

The internet quality is fair. The issue I've had with them is there billing and how it works…read morebecause if you accidentally pay late as in 1 or 2 days they supposedly bill you for two months with a 25 dollar late fee and but even though you pay forthe2 months they still send a bill for the next month though you've already supposedly paid it. They try to day it's something to do with their billing cycles. Yet you still get billed for the next month you've already paid for.

I have been trying to have service installed here for almost two months now. I probably should have…read moregone with a more established professional company because they can not seem to get their act together to even get me set up.

This beautiful Downtown Professional Hub is designed to meet all of our business needs! West Salem…read moreSquare offers a wide range of office, retail, and warehouse space at competitive rates. This facility is the perfect home to enable your office space to grow along with your business. Housing Home Care Services, Accountants, Retailers, Salons & Spas, Computer Services, Co-Op Groups and more, West Salem Square will provide your business a charming atmosphere designed to welcome walk-in clientele, while still providing a quiet and business environment.

If it were possible to rate Clearwire negative stars, that would be my rating. I have nothing but…read moreproblems with their (supposed) 4G service. 2G is as high as it's EVER gotten...on a very clear day. I live near downtown Greensboro, about 14 miles from their closest tower. My modem is currently OUTSIDE the window, facing directly towards their towers slightly SSE of my house. Here's my speedtest, so you can judge for yourself: http://www.speedtest.net/my-result/3038301453 If for some reason you cannot read it. Its 123 ping, .09mbps download, and .07mpbs upload, which, according to speedtest is an F- rating. It's 11:00PM, I'm the only one awake, using internet on a laptop. Speednet and Yelp are the only tabs open. I think I could hook up the internet to a hamster wheel and get faster results. Clear's engineers have been very nice...just not able to help make this service work. Clear's local store manager is another story entirely. He is the most non-customer service person I have ever met. Seriously. Looking for internet service? Keep on looking. Let the buyer beware....

What ever you do stay away from this company. The service is really bad, from customer service to…read moredownload and upload speed. I had this service for about 6 months and I feel like I have a dial up line. You call and they give you all the excuse in the world and then tell you that someone is going to call you and they never do. I don't like to write review. But I was promise a $100 gift card for signing up and never got it. For $50 a month and the service that I am getting is not worth the hassle dealing with this company. My advise stay away from Clearwire and read nationwide reviews.

Worst service! Slow and not organized. Several people left because of the long wait! Need one line…read morefor just drop off and pick ups! 2 agents look like they are doing nothing ! If there was another carrier I leave spectrum!0

If I could give zero stars, I would. My wife had the worst "customer service" experience this…read moremorning. If the person that you're going to deal with is Jacob, do yourself a favor and wait for a different representative.

Chandler stayed late to help me get set up and on my way. Not pushy, informative, and personable…read more Made it a pleasurable wait instead of a tedious one.

We have a Verizon business account with 8 lines. I visited the Glidewell Drive store to try to get…read moresome charges reversed and discontinued on several add-on plans that were added in error (by this store). The front line CSR took the first of my several questions to a manager in the back. He returned to let me know that they can add services at this store, but they cannot take any off. He told me that I can make these changes myself on the app or by phone to #611. I can make these changes myself by visiting competitors, which is what I am doing today.