Great equipment at a great price.The install was done earlier than promised. Manager took the time…read moreto walk me through my selection, as well as synching the unit with my phone. He answered every question I had. I can't recommend this amazing shop enough!

Estimate provided on Yelp no where near the actual price. Very misleading even though I included…read moreall my needs. They should not generate an automatic response and not really look at what customer is looking for.

Every month I get their garbage in the mail and I have to throw it out. I can't get them to stop…read moresending me this useless crap.

I use several different companies for my advertising and marketing. Talk of the Town is by far the…read morebest that I have. Not only is the redemption worth the cost, the level of service they provide is far and above any other company I use. Most if not all other companies have a new sales rep every year and I have to make changes to fit the "great idea" that each new rep has for my business. It never changes the redemption rates regardless of the extra work. With Tim and Angie's business, they do all of the work and send me approvals as needed. They stop by all of their advertisers after each mailing and make contact to be sure we are happy with our redemption and their service. I have been advertising with them for 8 years. My father advertised with them many years before that. Some may say that mailed coupons are a dinosaur. I say I get 1 to three coupons redeemed every day. Sometimes more. Thank you to the Fowlers and their professional staff!

I have known and used their service for many years. They are always fair and quite capable. Repairs…read moreare always completed quickly.

I needed an obscure cord. Not only did they have it, they were extremely helpful and polite to my…read morepredicament. Like they really went above and beyond to help me get what I needed. Outstanding customer service, excellent prices, and very knowledgeable. I would 100% recommend them. Any place that treats a customer this well is bound to do a great job elsewhere.

They turned off our internet for 3 days without warning because one of my sons friends downloaded…read moresomething. Legal or not, I felt it was a bit extreme. Never had this problem with time warner or Verizon.

The installer went out of his way to make me happy, spending almost 3 hours crawling in a tight…read morespace under my house so the wires were exactly where I wanted. He really spent a lot of time trying to get it right, and it shows because everything was setup perfectly. Once running I had some questions, and the tech. support is fantastic, best I've ever had, from techs right in Winston Salem. Based on my measurements the download speed is almost 1Gbps speed, which is incredible.

Ive been with Carolina Alarm for over 20 years......they are fantastic!!!!! The app is great to set…read moreand unset the alarm from home.........or check cameras......very reasonable also!!!!!! SUPER SATISFIED!!!!!!!!

While I want to support a local company these guys make it difficult. Their brand new…read morestate-of-the-art Honeywell Lyric system was installed in my new home by the builder. This thing has all the bells and whistles of a modern alarm, but as it turns out they're all hidden behind a paywall. My $255/year got me something they called "internet monitoring". I assumed based on the name that meant I could monitor my alarm over the internet or an app. But no, that's basically Carolina Alarm using your internet connection for monitoring. If your alarm goes off they get notified and you get a phone call (it's 2018, not 1996). In order for you to get notified via SMS or push notification they require and extra yearly fee. Also to add all of the cool home automation features the Lyric is capable of handling, another yearly fee! When I realized the limitations of the system I wanted a full refund (I was going to buy a Simplisafe system, and ultimately will when my year is up) but was told I could not be refunded as it was paid for as part of my home closing. Just a lame excuse!! I ultimately paid for it and should be able to get MY money back if I choose not to use the monitoring. So I guess I'm in for $255 for a year, but they won't be earning my business next year. Shame!

Stero wire connection to speaker wasn't working. Carlos knew exactly what to do. He ran the wire…read morethrough the crawl space, spliced the wire, connected the speaker and everything is working like new. He was courteous, efficient, and helped me out.

Not happy with the service, technicians were late, quote was extremely lower than actual bill…read more After speaking with the owner he committed to giving a refund and never followed through after countless attempts. Quality of equipment used was sub standard. Overall I would not recommend this company, definitely not customer focused!!! Your business is built on lies, your comment about not doing business with me is a joke!! It's funny how you cashed my check, but now are unfamiliar with who I am.. I guess that's why I never received the refund you promised!! Steer clear Triad area!

Great service, fast, reliable and very affordable, they understand what the customer needs and were…read morequick to come up with a plan of action that corrected our issues

The owner and installer were extremely professional and explained system operation thoroughly…read more The system is easy to use, effective and response calls were immediate as I was learning the programming early on and made a few use errors. I recommend PPS to all.

This is review is based on observations regarding this company. I observed extremely unsafe…read moredriving which included cutting in front of other vehicles to the point where the other vehicle had to brake or almost took the ditch and excessive speeding. It's obvious this company has a disregard of the safety of the general public and to drive this reckless in a company vehicle is pretty daring especially since their company name is plaster all over. I hope this review will serve as a remind to me mindful of safe driving practices and to keep in mind that everyone wants to arrive at their destination safely.