Nothing they say at this store is true. They tell you how much you will pay. its a lie. They…read moretell you they've applied discounts that will fix you account so the price they quoted is what you will pay. More lies. They overcharge. Tell you there's nothing they can do about it. They lie constantly. After six months my bills have been wrong. They owe me about $600 at this point and say there is nothing they can do. if I could give zero stars I would.

One of my adult children went in to update their phone and the assistant, Larea, lied/mislead her…read moreabout the cost of the plans. She told her that all lines will be "upgraded" to the 100 gig hotspot plan for just $5 for all lines, not each. I was on the phone and heard her say that twice. She killed the free disney + bundle and each phone line was $10 not $5 for all. So her lie/ignorance up charged an extra $40 for the 100Gig hotspot and $10 for the previously free bundle. I'm killing the $40 but can't go back to the free bundle due to her incompetence/lying and now have to pay for it. Cannot recommend this store at all.

Absolute worst customer service I have ever had. Hookah was dirty, disheveled and clearly…read moreintoxicated. My boyfriend had called earlier this week to add myself and my daughter to his plan, she didn't even ask why were there or what we needed. When we started to tell her what we were trying to do we were interrupted and asked for a SIM card number? She offered absolutely no help and when we suggested ways she could help us she made excuses of why that won't work. We tried explaining to her that the last name was under my boyfriends middle name by mistake when she was struggling to pull up our account but she cut him off and kept talking about How she couldn't find our account and still never asked why we were there in the first place. I finally got irritated and we left.

Cody the assistant manager is a joke. The district Manager no better. Both refused to help me with…read moremy situation the Cody HIMSELF caused. Less than a month ago, my phone was toast, so I went into the store due to them being the only ones that had a iphone13 max. Cody stated that if I were to add a line & get the 13max I would save $700 on the phone along with saving $40 a month due to adding the new line. A week ago on Wednesday I got the bill and it went from $250 to $397. Obviously that was not what Cody stated y bill would look like or that I signed up for. Come to find out after a call to corporate t-mobile, Cody put me on a whole different plan, did not meet the promo requirements that were required, and didn't even bother to call and let me know and he reaped the benefits from my sale and "plan promotion." So, I called the store and spoke to Cody. Cody refused to talk to me over the phone and stated he would only discuss things with me instore. So I ask for the District managers information (which t-mobile customer service told me to get, and it is something they can absolutely give out.) Cody stated he would NOT give out that information to me. Then I asked for Cody to have the district Manager give me a call. Which Cody did not even ask for my information and stated "yeah I have caller ID I can see who calls." Come to find out, Cody did not give his boss my information or notify the boss of my situation per his coworker (assuming that was because Cody didn't want to have to own up to his mistake.) His coworker contacted the district manager instead. I had waited over a week with no communication or response from any manager or employee. I called today and spoke to Cody who said the district manager will call me by 10am. Again, I received nothing. I ended up messaging the coworker who stated that the District Manager is refusing to talk to me and how sorry they were for my situation. I called corporate T-Mobile who were finally able to fix the mess up that was caused by Cody. This place is horrible! Keep in mind they are not part of corporate so if you have any issues, you have to go to the store to get it resolved & good Luck with getting that done! I HIGHLY recommend you avoid this store due to their lack of professionalism and willingness to help people out when they themselves make the mistake. P.S. to the "store owner" who will comment on this post. Don't waist your breath or finger mussels typing a apology comment that you don't mean. I have seen what you have said to others and it's obviously not sincere or there would be changes with the management and the store.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!

I have used Perfection 3 times prior to my recent visit and those times were excellent. But I am…read moreafraid NOT this time. I apparently had a SSD card go bad I was told at first it was a mechanical drive, I told them to go ahead and replace the bad card, I had three of them after all. When they got back to me later it was confirmed the SSD card went bad which was really bad because that card had the windows operating system on it. It was implied that all of my disk drives were bad and needed to be replaced I told them to do what was necessary. The SSD was replaced and they pulled both of my hard drives and added another SSD for no apparent reason because my mechanical drives were just fine, worse they were going to dispose of them without transferring my files!! I could have lost years of files for NO reason. I made them give me my drives (thankfully) because they saved nothing that was on my computer. When I got home and realized how bad it was (and still is windows 11 sucks) I reinstalled both drives yanked one of their replacements. Since then I have wasted 10 hours trying to restore my computer and my files. NOT happy!! I know from past experience that it will take 2 months to find and fix all of the bugs and have all of my files running again. Why in the Hell were my functional drive pulled and not synced up with the new SSD drive? I am frustrated and dreading the hours more work that lays ahead.

I was in a tizzy, and David took care of everything in an efficient and kind and caring manner. I…read morewas so relieved I hugged him! I cannot recommend Perfection PC enough, especially if all the computer people are as good as David! Thank you so much!!!!!!!! Lin

Xfinity's customer service sucks. You cannot talk to a real person when you have issues with your…read moreTV or internet. If you DO get a person they put you through circles of things you've already tried at least twice. Additionally their AI chat, goes in circles, can't compute CUSTOMER SERVICE, and won't connect you to a real person. I am sorry I ever selected Xfinity due to their LACK of customer service.

They have the worst customer service I have ever seen. Hard to get anyone on the phone when you…read morehave a problem and then everyone you talk to will tell you something different and will not do what they say or let you speak with a manger That's why I canceled my service and now months later they send me a bill and still want let me speak with a manger. I would not recommend there services at all.

He saved my phone's LCD and glass screen. He got me in the same day it happened and it was a quick…read more45 minutes. He made sure to test the speakers and cameras too. I appreciate his work and would recommend his service to anyone who needs an electronic repair!

From the owner: Service and repair of all things tech. Cell phone and tablet screen replacement, component level…read morerepair and soldering. Computer repair, configuration and virus removal. Game console repair and BGA reworking. General electronics repair.

There is nothing more irritating than lazy people working for a large corporation who tells you…read morethey don't care what the corporate website shows/advertises where plans are concerned, as they have nothing to do with the website. AND YET they work for AT&T but refuse to honor what the corporate website advertises for their plans. I showed the agent on the AT&T website the 3 available plans for 55+ and told them which one I wanted for my wife and I. They refused to help. Zero customer service. In fact, piss poor customer service and outright failure to provide what the company advertises - IOW, it's false advertising to draw a customer in with $35 lines for two lines for 55+ when no location will work with you to set it up. Been with AT&T for more than 25 years. Time to switch to T-Mobile where they actually have legit plans for 55+ at a far better rate than $185 a month for two lines & two watches. BYE AT&T! Your customer service agents in stores SUCK!

Tiffany at the ATT store on Division in Spokane is amazing! she helped my wife with exactly what…read moreshe was needing. She offered a great selection of choices and we were able to get an excellent value with the new products that she helped us with. I highly recommend for anyone to go and see Tiffany at ATT as she is a leader in customer service.