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AT&T Store

2.3 (16 reviews)
Open • 9:00 am - 8:00 pm
Updated over 3 months ago

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7 years ago

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Verizon

Verizon

1.8(21 reviews)
1.3 mi

They are hard to reach by phone and website. I needed to change my appointment due to an…read moreemergency. I couldn't do it online because it kept erroring out. Still can't get a person by phone. I was looking to switch carriers, but I guess it's a warning that the bad reviews are something to pay attention to.

I was told by the wanna-be manager DAVID OR DAVE Which ever he likes to go by, that I wasn't…read moreallowed to be helped any longer and me and my 8 month old needed to leave to make space for other customers due to being "short staffed " or serviced again AT ALL after spending 500$ and 3 hours of my time being serviced and bought new phone from Louie that I am not ALLOWED to ask questions about my new phone. Kept shewing me and my child out the door and I did absolutely nothing. my child is so good she doesn't fuss or cry and loves people so that was not a factor here. He was on his phone the entire time they were packed with people. When asked to help other customers he said " short staffed " again. IF YOURE THE MANAGER MANDATING THE DOOR IS NOT A PRIORITY. Helping the 9 other customers are. I see you know how to service more than being a door man based on the previous reviews about you. You need to be fired. Your attitude towards people who spend money here needs to be rectified. If it wasn't for Louie stepping in and helping me with a simple question, overriding you in you telling him not to answer my question I would've went to Tmobile immediately. You would've lost 2 customers that day. ON TOP OF US BEING MILITARY. This is absurd. Louis was very well-versed and and articulated the whole entire upgrade so well I was able to actually want to even buy the phone bc I just came from Waynesboro location ready to close my account with the poor service. You need to make Louie manager already. At this point you're doing the company and location a disservice keeping this man in a position he makes a joke of. On camera. I would've added 0 zero stars for Dave and 5 stars if I only was handled by Louie throughout the process.

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Verizon
Verizon
Verizon

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T-Mobile

T-Mobile

3.0(4 reviews)
0.3 mi
Virtual estimates
Shipping

I'd give a zero if it was possible, got lured into trying a free trial of the home internet. Got…read morethe equipment relatively quickly, setup and figured out it did not meet my telecommuting needs and called to cancel the day after getting equipment. support person on the phone said the account was cancelled and emailed me a shipping label to return equipment. Mailed everything back tracking shows it was delivered in Texas and received by Tmobile. About a month later I get charged a $50 monthly charge, I call support and another person tells me the a ccount is cancelled and I'll be refunded the $50 that was accidentally charged. now several months later I get a collections notice saying I owe $87. after calling collections and no help from phone support at Tmobile I am instructed to drive to a physical store the kind in store rep. selfies my ID and has to call the Tmobile mothership for help, then puts me on the phone with another person who can't help at all and says they've put it in the system and I should get an email within 2 weeks but is completely unable to give me any documentation of the phone discussion at the time of this in store phone call. I am still waiting for any kind of update. i recommend running the other direction when it comes to Tmobile, I'm happy to update this when the issue is resolved, but I'm not optimistic based on experience so far.

Bad service rude employees because they not doing their job right that should be training the girl…read morewas on the phone all day she not supposed to that while working and she mess my sister new phone thank you

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T-Mobile
T-Mobile
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CPR Cell Phone Repair Augusta - Phone cases

CPR Cell Phone Repair Augusta

3.1(29 reviews)
1.7 mi
•$$

My phone shattered front and back by a car running over it. Luckily I was able to use a temporary…read morephone until I got home to Augusta get it repaired. I used another local company before but decided to try elsewhere because after the last repair my old phone continued to heat up where I couldn't use it anymore and had to upgrade. I used CPR cell repair many years ago but their prices were slightly higher than the competition that's why I didn't return to be honest. Well I learned my lesson - sometimes you should pay a little more for quality service that can be guaranteed vs going the cheap route. I came across an employee named Matt and he was very knowledgeable and honest. The reason I say this is because when I brought my phone in, I wasn't even sure it worked and he pointed that out to me. He was right - no reason to fix a phone screen if it isn't going to turn on after repairs. He asked if he could diagnose it and there wouldn't be a charge - I appreciated that! He then determined it was able to charge and turn on but there the camera - front and back couldn't be used unless repaired. I mostly wanted the screen phone repaired because of the hundreds of passwords saved that I no longer had access too. I decided to just fix the front and he fixed it while I waited in their lobby. He returned with a pristine repaired front screen and he even put some tape on the back to make sure all the glass from the breakage of the phone didn't cut me. Thank you for employing honest employees who are knowledgeable as that gained you a loyal customer. Keep up the good work! They also had a good selection of cell phone cases and covers and sell used/older phones if you find yourself in a situation where your phone isn't repairable.

They replaced my cracked ipad screen and did a nice job. Several years later a section of the…read morescreen quit responding. I called and they said that it sounded like the screen might be defective and that they would fix it under warranty as long as it was not showing signs of being dropped or water damage (Neither of these had happened). I took it to the store and received a call within 1 hour that said they would not cover it under warranty as it showed signs of being dropped and that it would be over $200 to fix it. I argued my case with them (there is no external sign of damage) but finally said I would just pick up the unit. It does not look like they even opened it up! Bottom line if you value having a warranty STAY AWAY. It is too easy for them to decline the warranty service and the customer has no way to challenge their decision.

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CPR Cell Phone Repair Augusta - Inside Store

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CPR Cell Phone Repair Augusta
CPR Cell Phone Repair Augusta - Apple Official Products

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Apple Official Products

AT&T Store - mobilephones - Updated May 2026

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