I visited this store with my boyfriend's mother (we were both visiting Baton Rouge). She was in…read moreneed of adding minutes to her current AT&T phone. Once we entered the store we were greeted by a very friendly employee who was able to answer all of her questions. We were in and out of the store within 15 minutes and my boyfriend's mother was very happy. The only thing I would have added to the store was to their selection of products. There were't that many phones and accessories on display making the store seem a bit bare. Overall...great service!

I wouldn't advise anyone to use this store. The sales agent sold me equipment but failed to explain…read morethe proper amount. We visited the store two days later to review this information and the next agent wasn't able to provide me with the information I was asking about for billing.

cox is fading out. i was paying about 120 for tv/internet just 2 years ago. also paying 150 for…read moremy business. now, both are well over 320 and climbing. dropped the tv part at home. but, with the business i was told it auto recontracts every year??? what?? without my consent!! as soon as i can i am gone. not worth the price. $320/month just for phones/one fax line. SAD

We setup service through Cox's quick connect service. We went to this location to pickup the modem…read more The person who gave us the modem changed our work order, lowering the speed & raising the price from the originally agreed upon contract. Despite having screenshots & emails confirming what we originally scheduled, no one at the store or customer service could switch us to the originally agreed upon plan. We talked to multiple reps via chat & over the phone, they just said the rep wouldn't have had a reason to change the work order. And no one had access to the online deals so they couldn't switch the account back to the previous work order. (The online deals on their company's website mind you, not third party.) I asked what reason I would have to agree to one thing, and then without notice switch to a slower package for more money, but thats not their problem. Cox does not care about you, your time, or the law, since this is the definition of a bait & switch. I cancelled service & returned the equipment, and the people working in the store acted like I was bothering them. I wouldn't recommend Cox and especially not this location to you, your dog, or your enemies' dog. Please save yourself multiple days of phone calls & chats where they try to sell you mobile service or different packages, the discounts online aren't real. Even if they are real, as long as the agent leaves notes like "Customer request change" -they will not respect the agreed to terms of service.

This is the best phone repair store. Super fast and super cheap…read more I had a screen fixed and also my phone wasn't charging properly. You will be amazed at the speed and low cost of the repair. Go here to fix your phone.

They stole my info off my phone when they replaced my battery on my phone. They tried to run $1400…read morethrough my bank . Probably for a new iPhone

The store at 9638 Airline Hwy has horrible service. There is one short, stocky lady that is so…read moreincredibly rude, it's unbelievable. I've had two interactions with her and she's consistently unprofessional. No badge so I can't tell her name. Maybe that's on purpose. My last visit was today, 11/12/24 and I will never go to that store again. When I walked in, she was being mean to an elderly gentleman. He walked out saying he didn't know TMobile's service was this bad. They should drop her or TMobile will continue to lose customers.

From the owner: Visit the T-Mobile store in Baton Rouge and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 9638 Airline Hwy Ste B2B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.